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Goodwill Training information

What is the difference between Goodwill Training vs Retail Sales Associate?

AspectGoodwill TrainingRetail Sales Associate
Required CredentialsVaries; often includes basic customer service and donation handling skillsHigh school diploma typically; customer service skills
Work EnvironmentNonprofit thrift stores, donation centersRetail stores, shopping environments
Employer & IndustryGoodwill Industries, nonprofit sectorPrivate retail companies, retail industry
Common Search & ComparisonYesYes

Goodwill Training focuses on preparing individuals for roles within nonprofit thrift stores, emphasizing donation processing and community service. Retail Sales Associates work in commercial retail environments, focusing on sales, customer service, and store operations. While both roles involve customer interaction, Goodwill Training is tailored to nonprofit settings, whereas Retail Sales Associate roles are in for-profit retail stores.

What are the key skills and qualifications needed to thrive as a Goodwill Trainer, and why are they important?

To thrive as a Goodwill Trainer, you need expertise in adult education, curriculum development, and a background in workforce development or a related field, often supported by relevant certifications. Familiarity with learning management systems (LMS), presentation software, and assessment tools is typically required. Strong interpersonal communication, patience, and motivational skills help connect with diverse learners and foster a positive training environment. These skills and qualities are crucial for effectively preparing individuals for employment and supporting Goodwill's mission of empowering communities through education.

What is Goodwill Training?

Goodwill Training refers to the educational and job-readiness programs offered by Goodwill Industries, a nonprofit organization. These programs are designed to help individuals develop the skills they need to find and retain employment. Training can include resume writing, interview preparation, computer skills, and specialized vocational training. Goodwill often provides these services at little or no cost, making them accessible to people facing barriers to employment, such as those with disabilities or limited work experience. The goal is to empower participants to achieve greater independence through meaningful work.

What kind of support and mentorship can I expect during my time in a Goodwill Training program?

During a Goodwill Training program, participants typically receive hands-on guidance from experienced instructors and job coaches who are dedicated to helping individuals develop workplace skills and confidence. The program often includes one-on-one mentorship, career counseling, and opportunities to practice skills in real-world settings, such as retail or administrative environments. Additionally, trainees are encouraged to collaborate with peers and participate in group workshops, which foster teamwork and communication skills. This supportive structure is designed to help you build a strong foundation for long-term employment success.
What are popular job titles related to Goodwill Training jobs in Wisconsin? For Goodwill Training jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Goodwill Training jobs in Wisconsin look for? The top searched job categories for Goodwill Training jobs in Wisconsin are:
Goodwill Training jobs near you
Infographic showing various Goodwill Training job openings in Wisconsin as of June 2026, with employment types broken down into 55% Full Time, 36% Part Time, and 9% Nights. Highlights an 100% In-person job distribution.
Team Member

Team Member

Goodwill Industries of Southeastern Wisconsin

Milwaukee, WI • On-site

$15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Goodwill Industries Of Southeastern Wisconsin rating

6.3

Company rating: 6.3 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

466th of 690 rated non-profit organizations

Job description

Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral. We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for. They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations. Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job. Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization. As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing. You want more from your work; you want a sense of fulfillment. You want a career with opportunities, not just a job. You want Goodwill, where the power of work and exceptional customer service can transform your life and the lives of others.
Amazing Reasons
  • Flexible scheduling so you can have a life.
  • No extended hours for the holiday season so you are able to enjoy time with your family and friends!
  • Career growth opportunities through our specialized training and development, including customer service training.
  • A guaranteed ten thousand steps to keep you active and healthy!
  • 20% store discount on purchases
  • Early access to your wages
  • Never the same day (or the same donation) twice!
  • Once hired, refer your friends to add more money to your pocket after they complete their probationary period!
Requirements
  • One year of customer service or retail experience is preferred.
  • Must be able to stand, bend, and reach for the duration of your shift while maintaining a
    customer service mindset.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.
Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.
In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.
Equal Opportunity Employer
(SEW)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About Goodwill Industries of Southeastern Wisconsin

Sourced by ZipRecruiter

Goodwill Industries of Southeastern Wisconsin, based in Greendale, WI, US, is a non-profit organization within the industry of social and community services. The company's activities are centered on providing training, employment, and supportive services for people with disabilities or disadvantages who seek greater independence. Founded in 1919, Goodwill Industries has been committed to its mission of changing lives through the power of work, dedicating itself to eliminate barriers to opportunity and helping people reach their highest level of independence and success.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

Year founded

1919

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