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Goodwill Store Jobs in Reno, NV (NOW HIRING)

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Goodwill Store information

See Reno, NV salary details

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$35

How much do goodwill store jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for goodwill store in Reno, NV is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $26.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Reno, NV? For Goodwill Store jobs in Reno, NV, the most frequently searched job titles are:
What cities near Reno, NV are hiring for Goodwill Store jobs? Cities near Reno, NV with the most Goodwill Store job openings:
Infographic showing various Goodwill Store job openings in Reno, NV as of June 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,434 per year, or $22.8 per hour.

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Job description

Description:

GENERAL SUMMARY:

Reporting to the Regional Director of Northern Nevada, the Operations Manager is responsible for supporting the Regional Director of Northern Nevada in the management of the Outlets (including salvage), Retail Stores, Donation Xpress sites, NDI/Hazardous Waste, Facilities Maintenance, Transportation and all Retail Stores within the assigned region.


This is a full-time, exempt salaried position eligible for Medical, Dental, Vision, Life Insurance and 403(b) retirement plan.


ESSENTIAL DUTIES & RESPONSIBILITES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Assists the Regional Director of Northern Nevada in the management of Donation Xpress Sites within an assigned region.
  • Responsible for the hiring, evaluation, growth and discipline of direct reports.
  • Ensure all ACC employees have completed proper training, including but not limited to safety and equipment used in the operation of an ACC.
  • Responds to alarm events in the ACC Division and contacts appropriate authority when necessary.
  • Acts as liaison between organization and ACC property managers as necessary.
  • Ensures proper proactive and reactive maintenance is occurring at all ACC locations
  • Works in conjunction with the Regional Director of Northern Nevada to coordinate activities between the Transportation Department, ACC and the Retail Stores to safely and efficiently meet the needs of all entities.
  • Coordinates the daily Facilities work orders and follow-up of all work orders through completion in AMT.
  • Responsible for the coordination of the schedules between the Outlets and the Salvage Vendors. Prepare, enter and upload receipts into the Salvage Database.
  • Assists the Regional Director of Northern Nevada in the compliance and maintenance of the NDI Program.
  • Maintains accurate files for ACC, Transportation, Facilities, Salvage and NDI.
  • Orders and maintains inventory for ACC, Transportation, Facilities, Salvage and NDI.
  • Prepares and maintains all necessary reports and records in conjunction with the daily operations.
  • Ensures all documents and records (electronic or hard copy) are audited, organized, filed accurately and retained for regulated periods of times.
  • Ensures adherence to all Goodwill safety, accident-prevention standards, methods and procedures.
  • Assist in emergency situations to open and close Retail Stores or Donation Xpress Sites within the assigned Region.
  • Assist Regional Director, Northern Nevada with Special Projects at Retail Stores within the assigned Region.
  • Accurately input New Good Products into Database.
Requirements:

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill and/or ability required.


Basic Qualifications of the Role:

  • Minimum of 3 years of relevant leadership experience in business management preferred.
  • Ability to manage multiple projects and ensure their completion in a timely and accurate manner.
  • Possess excellent interpersonal and communication (oral and written) skills with a demonstrated ability to interact with a diverse population.
  • Knowledge of supplies, equipment, and/or services ordering and inventory control.
  • Must exhibit a high level of integrity and business ethics.
  • Proficiency in Microsoft Outlook, Excel and Word required.
  • Must have reliable transportation as this position requires travel to Goodwill stores, Donation Xpress sites, offices and other locations.
  • Ability to work flexible work schedule, including weekends and holidays.
  • Must have access to reliable transportation that does not interfere with performing the essential functions of the job description, cause tardiness, or unexcused absences.
  • Must provide proof of identification and eligibility to work in the United States.
  • Must pass a drug screening and maintain compliance with the organization’s drug and alcohol policy.
  • Must pass a background screening and maintain compliance with the organizations associated polices.
  • Must not have record or disclosure of criminal conviction that indicates an ongoing tendency toward theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior.
  • Must not present a direct threat of safety and health to self, others or property.
  • Must be able to perform essential functions of this job description with or without reasonable accommodation.
  • Must immediately inform Goodwill of any arrests and/or convictions that occur while employed at Goodwill.

POSITION SUPERVISED:

  • Donation Xpress Collection Attendants

WORK ENVIRONMENT:

The work environment characteristics described here are representative of what an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


This job description does not cover all the activities, duties or responsibilities required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice to accommodate the needs of the organization.


Other Duties/Responsibilities:
  • Ensures compliance with all Goodwill Industries Sacramento Valley Northern Nevada policies, CARF standards, and safety and security regulations.
  • Performs other duties as assigned