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Goodwill Store Jobs in Reno, NV (NOW HIRING)

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Goodwill Store information

See Reno, NV salary details

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How much do goodwill store jobs pay per hour?

As of May 30, 2026, the average hourly pay for goodwill store in Reno, NV is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $26.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Reno, NV? For Goodwill Store jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Reno, NV look for? The top searched job categories for Goodwill Store jobs in Reno, NV are:
What cities near Reno, NV are hiring for Goodwill Store jobs? Cities near Reno, NV with the most Goodwill Store job openings:
Infographic showing various Goodwill Store job openings in Reno, NV as of May 2026, with employment types broken down into 56% Full Time, 42% Part Time, 1% Temporary, and 1% Contract. Highlights an 25% Physical, and 75% Remote job distribution, with an average salary of $47,434 per year, or $22.8 per hour.

$18.90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Description

GENERAL SUMMARY:

Under supervision of the Store Manager, the Keyholder provides secondary support in the operations and activities of the retail store to help ensure maximum revenues and effectiveness.


ESSENTIAL DUTIES & RESPONSIBILITIES:

Retail Operations:

  • Assists in coordinating the proper processing and separation of incoming donations, outlet merchandise and salvage goods.
  • Assists in coordinating used goods processing through the proper application of GISVNN techniques: sorting, preparing, and pricing items for sale.
  • Participates in ensuring production goals are met or exceeded on a consistent basis.
  • Assists in ensuring maximum sales performance through proper stock rotation, display, signage, and inventory levels.
  • Participates in ensuring that store meets or exceeds sales goals on a consistent basis.
  • Assists in ensuring that store is presenting quality customer service in a timely and courteous manner to all shoppers, donors and employees.
  • Assists in affective store operations by opening or closing assigned store as scheduled.
  • Assists in ensuring that proper attention is given to floor appearance, cleanliness, and shopping environment including but not limited to: floor care, fitting room, cash register and customer service areas, aisles, trash cans, lights, restrooms, glass showcases, window ledges and doors.
  • Ensures that doors, odor control, cash registers, vending machines, fire extinguishers, and restrooms are in proper working order.
  • Assists in maintaining the appearance of building exterior and parking lot, including but not limited to: windows, doors, sidewalks, parking lot lights, dumpster area, landscape, shopping cart retrieval, store entry, and signage.
  • Assists in maintaining a clean and orderly store processing area, good housekeeping and work environment.
  • Assists in ensuring machinery is in proper working order.


Asset Protection:

  • Assists in keeping premises clean and free of safety hazards.
  • Assists in ensuring that safety procedures are understood and followed by all staff and store employees.
  • Assists in ensuring all asset protection matters are reported, investigated and corrected in a timely manner.
  • Assists in ensuring proper operation of store security including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, and incident reports.
  • Assists in ensuring proper cash handling, enforcement of cash register procedures and submission of required reports.
  • Under supervision of the Store Manager, assists in proper adherence by store staff to Goodwill policies & procedures.
  • Other related duties as assigned.

Requirements

QUALIFICATIONS:

  • High School Graduate.
  • Sufficient knowledge of bookkeeping and accounting to maintain simple store records.
  • Minimum one year experience in retail field.
  • Must exhibit a high level of integrity and business ethics.
  • Must be 18 years of age or older.
  • Ability to communicate read and write effectively in English.
  • Ability to perform business arithmetic and associated record keeping, i.e. bank deposits.
  • Ability to operate cash register.
  • Must meet qualitative and quantitative performance standards as established by the company.
  • Must have reliable transportation.
  • Must pass drug screening and criminal background check.
  • Must not present a direct threat of safety and health to self, others or property.
  • No record or disclosure of criminal conviction that indicates a tendency toward theft, violence, dishonesty, deceit, drug use, moral turpitude or predatory behavior in conflict with the functions listed within this job description.
  • Must immediately inform Supervisor of any arrests and/or convictions that occur while employed at Goodwill.
  • Must provide proof of identification and eligibility to work in the United States.
  • Able to perform the duties of the job description with or without reasonable accommodation.


POSITIONS SUPERVISED:

No Positions Supervised.


POSITION INFORMATION:

This position is a full time, non-exempt position eligible for Medical, Dental, Vision, Life Insurance; 403(b) retirement plan; Paid Holidays, Vacation and Sick Leave. This position is employed by Goodwill Industries of Sacramento Valley and Northern Nevada, Inc.


WORK CONDITIONS/HAZARDS:

  • Limited hazards due to lifting, pulling, and pushing merchandise by self or others. 
  • Requires a high level of adaptability and flexibility. Work environment usually hectic (fast paced) with frequent short deadlines and regular instances of critical or unusual situations.   
  • Field of work includes production area, and store showroom.
  • Keyholders are subject to transfer to other locations within the GISVNN system.

This job description does not cover all the activities, duties or responsibilities required of this role. Omission of specific statements of duties does not exclude them from the position if the work is similar or related to the position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice to accommodate the needs of the organization. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.