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Goodwill Store Jobs in Boston, MA (NOW HIRING)

Burlington Stores

Retail Store Leadership

Natick, MA · On-site

$24.50 - $36/hr

You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and ...

Michaels Stores

Retail Store Manager

Maynard, MA · On-site

$69K - $93K/yr

Store - BOS-MAYNARD, MA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a ...

Ross Stores, Inc

Assistant Store Manager

Danvers, MA · On-site

In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

Michaels Stores

Retail Store Manager

Maynard, MA · On-site

$69K - $93K/yr

Store - BOS-MAYNARD, MA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a ...

Michaels Stores

Retail Store Manager

Stoneham, MA · On-site

$69K - $93K/yr

Store - BOS-STONEHAM, MA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a ...

Michaels Stores

Retail Store Manager

Stoneham, MA · On-site

$69K - $93K/yr

Store - BOS-STONEHAM, MA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a ...

Wolford Retail Stores

Wolford - Store Manager

Boston, MA · On-site

$65K - $75K/yr

Store Manager Wolford is seeking talented candidates for a Store Manager Opportunity at our boutique in Boston! About Wolford Wolford represents the epitome of luxury and innovation in legwear and ...

New

Michaels Stores, Inc.

Retail Store Manager

Stoneham, MA · On-site

$69K - $93K/yr

Store - BOS-STONEHAM, MA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a ...

Vicente's Supermarket

Store Manger

Boston, MA · On-site

$75K - $85K/yr

President Position Summary The Store Manager owns the day-to-day performance of their store, leading the team, the floor, and the guest experience. This role is responsible for ensuring the store ...

Tailored Brands

Store Manager

Northborough, MA · On-site

$23.45 - $34.51/hr

As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence.

Phenom People

Store Manager

Cambridge, MA · On-site

Provide positive representation of store. * Proactively assist customers in solving problems. * Greet customers entering and throughout the store. Thank customers when finished and when they are ...

New

Movadogroup

Store Manager

Wrentham, MA · On-site

$62K - $75K/yr

Analyze store performance through the use of business analytics and implement programs to enhance store performance * Recruit, hire, train, evaluate and counsel store employees to ensure peak ...

MINISO USA

Store Manager

Burlington, MA · On-site

$19 - $30/hr

Job Summary As a Store Manager, it is their responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and ...

Citi Trends

Store Manager

Brockton, MA · On-site

We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent ...

KOHLS

Store Manager

Mansfield, MA · On-site

$87K - $148K/yr

About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will ...

Burlington

Store Manager

Lexington, MA · On-site

$61K - $81K/yr

As a Store Manager, you'll be responsible for successfully managing all store operations tasks to maximize sales results while bringing "Our Burlington" values to life in your store. You will be a ...

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All JobsGoodwill Store JobsGoodwill Store Jobs in Boston, MA

Goodwill Store information

See Boston, MA salary details

$12

$24

$38

How much do goodwill store jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for goodwill store in Boston, MA is $24.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $28.99 per hour, depending on experience, location, and employer.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

How to pass a Goodwill Store interview?

To pass a Goodwill Store interview, prepare by researching the organization, understanding the job responsibilities, and demonstrating good customer service skills. Dress appropriately, arrive on time, and answer questions clearly and honestly, highlighting relevant experience and a positive attitude. Showing reliability and a willingness to work as part of a team can improve your chances of success.

What positions are available at Goodwill Store?

Goodwill Stores typically offer positions such as cashier, sales associate, donation attendant, stock clerk, and management roles. These jobs often require customer service skills, the ability to operate cash registers, and physical stamina for stocking and organizing merchandise.

What are popular job titles related to Goodwill Store jobs in Boston, MA?

For Goodwill Store jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Goodwill Store jobs in Boston, MA look for?

The top searched job categories for Goodwill Store jobs in Boston, MA are:

What cities near Boston, MA are hiring for Goodwill Store jobs?

Cities near Boston, MA with the most Goodwill Store job openings:

Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Boston, MA as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,676 per year, or $24.8 per hour.

Retail Store Leadership

Burlington Stores

Natick, MA • On-site

$24.50 - $36/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

Position Overview
Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.
A Day In The Life
  • Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
  • Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
  • Manage the overall execution of operations and receiving SOPS.
  • Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
  • Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
  • Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
  • Assist in the management of other store operations areas as needed.
  • Communicate effectively with the District and Regional Management teams.

You'll Come With
  • 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software.
  • Travel may be required from time to time.

#LI-EC1
Compensation Range
$24.50/Hourly - $36.00/Hourly
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Posting Number R104085
Location Massachusetts-Natick
Address 321 A. Speen Street
Zip Code 01760
Additional Locations Massachusetts-Chelsea | Massachusetts-Somerville | Massachusetts-Dedham | Massachusetts-Revere | Massachusetts-Braintree
Pay Rate Hourly
Career Site Category Store Management
Position Category Store Management
Job Type Full-Time
Remote Type In Office/On-site
Evergreen No

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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