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Goodwill Store Jobs in Indiana (NOW HIRING)

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Goodwill Store information

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How much do goodwill store jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for goodwill store in Indiana is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $25.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are the most commonly searched types of Goodwill Store jobs in Indiana? The most popular types of Goodwill Store jobs in Indiana are:
What are popular job titles related to Goodwill Store jobs in Indiana? For Goodwill Store jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Indiana look for? The top searched job categories for Goodwill Store jobs in Indiana are:
What cities in Indiana are hiring for Goodwill Store jobs? Cities in Indiana with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Indiana as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $45,270 per year, or $21.8 per hour.
Retail Associate - Full Time (Huntington)

Retail Associate - Full Time (Huntington)

Goodwill Industries of Northeast Indiana, Inc.

Huntington, IN • On-site

$13/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description:

Goodwill Industries of Northeast Indiana, Inc. is looking for Retail Associates for our store in Huntington, IN!


If you’re looking for the run of the mill retail job, this isn’t it. If you want to serve your community while building your career with an eco-friendly organization, then this might be the perfect opportunity for you!


Goodwill’s mission is to Empower and prepare people for independence through training, personal growth and work. Goodwill stores support this mission by collecting and selling goods donated by the community.


As a Retail Associate, you are the face of the organization! You can expect to assist with purchases, operating the cash register accurately and effectively. You will be maintaining the sales floor, stocking and organizing merchandise. With attention to detail, you will sort and grade donations and price items for the salesfloor. When a donor arrives, you help bring the donation into the building and issue a tax receipt. Every day brings something different!


Are you able to operate a POS terminal and count back change? Can you lift, push or pull up to 20 lbs. frequently; 50 lbs. occasionally and 100 lbs. occasionally? Are you friendly? Do you have excellent interpersonal and verbal communication skills? Do you thrive in a fast paced and changing environment? If so, you might just be perfect for this position!


Goodwill offers competitive wages and we pay bi-weekly. We offer great full-time benefits including medical, dental and vision; a 401K plan; life insurance and Employee Assistance Program (EAP); holiday pay; paid time off (PTO), and in store discounts. We also offer set rotating schedules, and there is no working the “late shift”!


If this sounds like the opportunity for you, apply today! You may apply online or in person at the store!


Goodwill Industries of Northeast Indiana is an equal opportunity employer.



ESSENTIAL FUNCTIONS

  1. Operates cash register, gives correct change and receipt, and bags purchases.
  2. Accepts credit cards for purchase according to established procedures.
  3. Watches for illegal activity and alerts management.
  4. Keeps cash register area orderly and stocked with necessary supplies.
  5. Maintains floor and fitting rooms during business hours.
  6. Refers customer problems to management.
  7. Sorts, hangs, tags and clothing donations according to established guidelines.
  8. Pulls items according to established procedures.
  9. Meets established production standards.
  10. Heavy lifting, pushing and pulling required.
  11. Handles all aspects of customer service in a professional manner.
  12. Follows all safety rules and practices.
  13. Performs all other duties as may be assigned by management in the process of carrying out the mission of Goodwill Industries.
  14. In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.

NON-ESSENTIAL FUNCTIONS

  1. Assists customers in locating merchandise and prices.
  2. Displays merchandise in windows/display cases.
  3. Answers telephone and other inquiries regarding donation sites/policies.
  4. Attends monthly store meetings.


ATTENDANCE

Goodwill, your co-workers, and our customers depend on you to be at work as scheduled.

An assigned rotation allows you to plan around your work schedule.


JOB PERFORMANCE

Reviewed upon initial hire at 30, 60 and 90 days, and annually thereafter, by the Store Manager.


SUPERVISORY RESPONSIBILITIES

None


EDUCATION

No specialized educational requirements; will train.


EXPERIENCE

Minimum of three months working experience required


KNOWLEDGE / SKILLS / COMPETENCIES

  1. Ability to make change.
  2. Basic literacy (to complete forms).

CREDENTIALS / LICENSES / SCREENING REQUIREMENTS

  1. Subject to background check
  2. Ability to work flexible hours, including weekends and evenings.
  3. Ability to work within the team concept
  4. Subject to random alcohol and drug testing as specified in the Drug-Free Workplace Program.
  5. Fully comply with Goodwill’s Code of Ethics.


COMMUNITY INTERACTION

Contact with customers, donors, and co-workers.


EQUIPMENT

  1. POS terminal, credit card machine.
  2. Carts, z- racks, gaylord boxes.
  3. Gloves for sorting donations.
  4. Tagger guns.


COMPLEXITY

Work that is routine or repetitive, requiring the use of numerous readily understood rules and procedures in which the employee may make decisions that could affect the efficiency, accuracy, or correctness of work.


CONFIDENTIALITY

Confidential information involved.


WORKING CONDITIONS


Physical Activities:

  1. Substantial: vision, grasping, lifting, pulling, pushing, reaching, standing, and walking.
  2. Considerable: talking.
  3. Moderate: crouching, hearing, and stooping.
  4. Occasional: none.
  5. Nominal: crawling, kneeling, climbing, and repetitive motions.


Other Activities:

N/A


Physical Requirements:

Heavy work: Pushing and pulling up to 100 pounds occasionally, and/or up to 50 pounds occasionally, and/or up to 20 pounds frequently to move objects.

The ability to fully perform lifting and moving duties is mandatory.


Environmental Conditions:

The worker is subject to indoor environmental conditions.


CODE OF ETHICS

All employees are responsible for being knowledgeable about Goodwill’s code of ethics and respective policies and procedures, and for conducting themselves accordingly. Ethical conduct is expected at all times in all matters, whether or not a particular issue is specifically addressed in agency policies or procedures. Employees are expected to bring any questions about whether or not a specific situation presents a potential conflict with this policy to the attention of their manager.


EEO CLAUSE

It is the Agency's policy to afford equal opportunity to all regardless of disability, race, color, creed, religion, national origin, sex, age, veteran status, or any other class protected by law, and to provide a work environment free of bias based on such categories. Any and all employment decisions will be administered in a non-discriminatory manner.


SAFETY STANDARDS

All employees are responsible for adhering to all published safety policies as well as the implementation of specific standards that may be assigned. Employees are expected to report unsafe conditions and unsafe acts. Supervisors are responsible for safety issues in assigned areas — ensure that all employees are informed and adhere to all safety policies/issues, use proper reporting mechanisms for dealing with safety hazards or incidents, and personally adhere to safety rules.


HARASSMENT

All employees are responsible for avoiding offensive or inappropriate behavior at work and are responsible for assuring the workplace is free from any type of harassment at all times. Employees are expected to be familiar with and follow all published procedures, including reporting incidences and cooperating with investigations.



Requirements: