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Goodwill Retail Jobs in Wisconsin (NOW HIRING)

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Goodwill Retail information

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$10

$15

$18

How much do goodwill retail jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for goodwill retail in Wisconsin is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $16.97 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working in a Goodwill retail store, and how can they be successfully managed?

Employees at Goodwill retail stores often encounter challenges such as handling a high volume of donated goods, maintaining organized sales floors, and assisting a diverse range of customers. Successful team members develop strong organizational and multitasking skills to keep the store running smoothly and create a positive shopping experience. Goodwill provides training and support to help staff manage these challenges, and teamwork is emphasized to ensure tasks are completed efficiently. Open communication and a willingness to help both customers and colleagues are key to thriving in this environment.

What are the key skills and qualifications needed to thrive as a Goodwill retail associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, cash handling skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Outstanding customer service, teamwork, and adaptability are vital soft skills for this role. These skills and qualities are important because they ensure efficient store operations, a positive shopping experience, and support the organization's mission.

What is a Goodwill retail job?

Goodwill retail jobs refer to positions within Goodwill stores, which sell donated goods to the public. Employees may work as cashiers, sales associates, donation attendants, or managers, helping to sort, price, and display items, assist customers, and maintain store operations. These jobs support Goodwill's mission by generating revenue for job training and community programs. Goodwill retail positions offer opportunities for career growth, skill development, and often provide flexible hours. Working at Goodwill can be a rewarding way to contribute to your community while gaining valuable work experience.

What is the difference between Goodwill Retail vs Thrift Store Associate?

AspectGoodwill RetailThrift Store Associate
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRetail store setting, handling donations, sales, and customer interactionsSimilar retail environment, often involving sorting donations and assisting customers
Employer & Industry UsageNonprofit organization focused on job training and community supportPrivate or nonprofit thrift stores, selling donated items to the public
Common Search & ComparisonYesYes

Both roles involve working in retail settings, handling donations, and assisting customers. Goodwill Retail positions often include additional responsibilities related to supporting community programs and job training initiatives, whereas Thrift Store Associates focus primarily on sales and donation processing. The roles are similar in credentials and work environment, making them common points of comparison for job seekers.

What are popular job titles related to Goodwill Retail jobs in Wisconsin? For Goodwill Retail jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Goodwill Retail jobs in Wisconsin look for? The top searched job categories for Goodwill Retail jobs in Wisconsin are:
Goodwill Retail jobs near you
Infographic showing various Goodwill Retail job openings in Wisconsin as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,115 per year, or $15.9 per hour.

Team Member

Goodwill Greater Milwaukee and Chicago

Janesville, WI • On-site

$15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral. We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us. Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor. They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission. In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations. They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for. They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations. Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job. Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization. As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing. You want more from your work; you want a sense of fulfillment. You want a career with opportunities, not just a job. You want Goodwill, where the power of work and exceptional customer service can transform your life and the lives of others.
Amazing Reasons
  • Flexible scheduling so you can have a life.
  • No extended hours for the holiday season so you are able to enjoy time with your family and friends!
  • Career growth opportunities through our specialized training and development, including customer service training.
  • A guaranteed ten thousand steps to keep you active and healthy!
  • 20% store discount on purchases
  • Early access to your wages
  • Never the same day (or the same donation) twice!
  • Once hired, refer your friends to add more money to your pocket after they complete their probationary period!
Requirements
  • One year of customer service, retail, or production experience is preferred.
  • Must be able to stand, bend, and reach for the duration of your shift while maintaining a
    customer service mindset.
  • Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and
    maintain customer service standards when interacting with donors.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.
Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.
In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.
Equal Opportunity Employer
(SEW)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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