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Goodwill Outlet Jobs in Florida (NOW HIRING)

Goodwill Big Bend

Material Handler - FT - SS

Tallahassee, FL · On-site

$14.50 - $17.50/hr

Process donations according to Goodwill procedures Empty salvage into Baler * Cut cardboard strips ... Material Handler for Central Processing and Outlet Sort raw donations into Danduxs, Bins, and ...

Goodwill Big Bend

Retail Store Manager

Quincy, FL · On-site

$40K - $45K/yr

... Goodwill's established policies and procedures. The Retail Store Manager provides hands-on ... the Outlet Able to work with minimal supervision Able to follow instructions and comply with ...

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Goodwill Big Bend

Retail Store Manager

Crawfordville, FL · On-site

$40K - $45K/yr

... Goodwill's established policies and procedures. The Retail Store Manager provides hands-on ... the Outlet Able to work with minimal supervision Able to follow instructions and comply with ...

Goodwill Big Bend

Retail Store Manager

Perry, FL · On-site

$40K - $45K/yr

... Goodwill's established policies and procedures. The Retail Store Manager provides hands-on ... the Outlet Able to work with minimal supervision Able to follow instructions and comply with ...

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Goodwill Outlet information

What is a Goodwill Outlet job?

A Goodwill Outlet job typically involves sorting, pricing, and processing donated items before they are sold in bulk at outlet stores. Employees help organize merchandise, assist customers, and maintain a clean and safe work environment. These roles often require physical labor, such as lifting and moving items. Goodwill Outlet staff play a key role in supporting the organization's mission by helping to maximize the reuse and recycling of donated goods.

What can I expect during a typical shift as a Goodwill Outlet Associate?

As a Goodwill Outlet Associate, your shifts will involve tasks like sorting donations, assisting customers with finding merchandise, operating the cash register, and maintaining a clean sales floor. You may also help rotate inventory on the sales floor by bringing out new merchandise and removing unsold items. Teamwork is important, as you’ll frequently work alongside other associates and supervisors to keep the outlet operating smoothly. The environment is usually energetic and fast-paced, providing a dynamic workday with a variety of responsibilities. This role offers hands-on experience in retail and can be a stepping stone to supervisory positions within Goodwill or the retail industry.

What are the key skills and qualifications needed to thrive in the Goodwill Outlet position, and why are they important?

To thrive as a Goodwill Outlet Associate, you should have strong customer service abilities, physical stamina for sorting and handling merchandise, and basic cash handling skills. Familiarity with point-of-sale (POS) systems and warehouse equipment such as pallet jacks is beneficial, though on-the-job training is often provided. Attention to detail, teamwork, and a positive attitude are valuable soft skills that help create a welcoming retail environment. These qualities are essential for maintaining efficient operations, supporting team productivity, and delivering excellent customer experiences in the fast-paced outlet setting.

What are popular job titles related to Goodwill Outlet jobs in Florida? For Goodwill Outlet jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Goodwill Outlet jobs in Florida look for? The top searched job categories for Goodwill Outlet jobs in Florida are:
What cities in Florida are hiring for Goodwill Outlet jobs? Cities in Florida with the most Goodwill Outlet job openings:
Goodwill Outlet jobs near you
Infographic showing various Goodwill Outlet job openings in Florida as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution.
Keyholder - Outlet (42622)

Keyholder - Outlet (42622)

GOODWILL INDUSTRIES OF CENTRAL FLORIDA INC

Orlando, FL • On-site

$20.06/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Goodwill Industries Of Central Florida rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

72nd of 759 rated non-profit organizations

Job description

SUMMARY
The primary responsibilities of the Keyholder - Outlet are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholder's goal is to ensure the efficient and cost-effective operation of the GICF retail stores through the security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.

ESSENTIAL FUNCTIONS/DUTIES

1. Ensures 100% world-class customer service
2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, and assigning duties as applicable.
3. Ensures loss prevention and risk management policies and procedures.
4. Ensures a neat, clean, organized, and safe facility.
5. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
6. Keeps abreast of merchandise knowledge, industry trends, and competitive pricing.
7. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports, and daily deposits in accordance with Goodwill's policies and procedures as required.
8. Performs assigned duties within the framework of our Guiding Principles and Core Values.
9. May be asked to participate in activities outside of Goodwill.
10. Attends in-service and related training as assigned.
11. Performs other duties as assigned.

QUALIFICATIONS/COMPETENCIES

1. Experience in business setting preferred.
2. G.E.D. or high school diploma preferred.
3. Basic computer skills required.

PHYSICAL REQUIRMENTS

1. Able to bend, reach and stand for extended periods of time and lift up to forty (40) pounds. May be required to lift heavier goods/items with the assistance of another team member.
2. Able to perform tasks that require repetitive motion. Manual dexterity is required.

SPECIAL REQUIREMENTS

1. Must be willing and able to work evenings and weekends.
2. Must have a reliable means of transportation.

CRITICAL PERFORMANCE FACTORS

1. Efficiency (Location vs goal)
2. Transaction Value (Location vs goal)
3. Donor Value (Location vs goal)
4. Sales per Labor Hour vs LY (Location vs goal)
5. Sales vs Budget (Location vs goal)
6. Payroll as a percent of revenue (Location vs goal)
7. Retention (New Hire 90-day retention and annual retention vs LY)
8. Customer Service (Internal and External)
9. Operations - GGC Internal Audit metric score
10. Safety GGC Safety metric score
11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)
13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
14. Work Quantity One-Day Processing, consistently meets production count goals

Education and/or Experience:
High School education or equivalent is required. A minimum of two (2) years of retail and one (1) year of supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.


Math Ability:
Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.


Computer Skills:
To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.


Supervisory Responsibilities:
This position has supervisory responsibilities but no subordinate supervisors.


Purchasing Authority:
No Purchasing Authority

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