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Goodwill Online Store Jobs (NOW HIRING)

Goodwill of SWPA EE

Goodwill Intern/Volunteer

Pittsburgh, PA · On-site +1

$14.50 - $19.50/hr

... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill ...

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Goodwill Online Store information

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$11

$22

$35

How much do goodwill online store jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for goodwill online store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Online Store, and how can they overcome them?

Employees at a Goodwill Online Store often encounter challenges such as managing a high volume of donated items, accurately categorizing and listing products, and ensuring timely order fulfillment. To overcome these challenges, team members typically rely on strong organizational skills, effective communication with colleagues, and the use of inventory management systems. Training is provided to help staff learn pricing strategies and best practices for online customer service, which supports both individual success and the store's mission.

What is the Goodwill Online Store?

The Goodwill Online Store is a digital shopping platform where customers can browse and purchase donated items such as clothing, electronics, collectibles, and more from Goodwill organizations across the country. The platform allows shoppers to find unique secondhand goods that may not be available in local Goodwill stores, all from the comfort of their home. Purchases from the Goodwill Online Store help support Goodwill's mission to provide job training and employment services in local communities.

What is the difference between Goodwill Online Store vs Retail Associate?

AspectGoodwill Online StoreRetail Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOnline platform management, warehouse, and shipping areasRetail store, customer-facing environment
Employer & Industry UsageNonprofit thrift stores, e-commerce operationsRetail stores across various industries
Common Search & ComparisonOnline sales, e-commerce roles, warehouse workIn-store sales, customer service, merchandising

The Goodwill Online Store role focuses on managing online sales, order fulfillment, and warehouse tasks within a nonprofit thrift organization. In contrast, a Retail Associate typically works directly with customers in physical store locations, handling sales, stocking, and customer service. While both roles require similar basic credentials, their work environments and daily responsibilities differ significantly, catering to online versus in-store retail operations.

What are the key skills and qualifications needed to thrive as a Goodwill Online Store Associate, and why are they important?

To thrive as a Goodwill Online Store Associate, you need strong organizational skills, attention to detail, and familiarity with e-commerce principles, usually supported by a high school diploma or equivalent. Experience with online sales platforms, inventory management systems, and basic photo editing software is typically required. Excellent customer service, adaptability, and teamwork are important soft skills to provide positive buyer experiences and adapt to changing demands. These skills ensure efficient operations, accurate listings, and satisfied customers, contributing to the store’s success and mission.
More about Goodwill Online Store jobs
What states have the most Goodwill Online Store jobs? States with the most job openings for Goodwill Online Store jobs include:
What job categories do people searching Goodwill Online Store jobs look for? The top searched job categories for Goodwill Online Store jobs are:
Goodwill Online Store jobs near you
Infographic showing various Goodwill Online Store job openings in the United States as of July 2026, with employment types broken down into 22% Locum Tenens, 56% Full Time, 21% Part Time, and 1% Summer. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.
E-Commerce Specialist

E-Commerce Specialist

Goodwill Industries of Southwestern Michigan

Kalamazoo, MI • On-site

$14/hr

Full-time

Re-posted 8 days ago

Job description

E-Commerce Specialist
Goodwill Industries of Southwestern Michigan
420 E Alcott St. Kalamazoo MI 49001
E-Commerce Specialist
**In-Person Position**
WHY WORK FOR GOODWILL?
Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling.
ABOUT OUR ORGANIZATION
Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live.
Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial amp; Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.
Our organization’s values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill SWMI? Go to our website at: www.goodwillswmi.org
General Responsibilities
The primary responsibility of the E-Commerce Specialist is to drive production and sales across various E-Commerce Sales Platforms (Shopgoodwill, Ebay, etc.) to help the Online Store meet sales and profitability goals. They will also assist in the day-to-day operations of said E-Commerce Sales Platforms. The E-Commerce Specialist must model and promote the core values of the agency – People, Positivity, Collaboration and Success.
Essential Duties, Responsibilities and Functions
  1. Identify appropriate objects to sell online and look for new products and avenues to maximize growth.
  2. Photograph objects and products in professional ways for online posting
  3. Research, price and post objects and products for sale on various E-Commerce Sales Platforms
  4. Assist with customer service and inventory management.
  5. Communicate with other departments and stores to optimize products received for sale.
  6. Perform any additional duties as assigned by management

Required Knowledge, Skills and Abilities
  1. Demonstrates competence in computer use
  2. Ability to perform internet searches using a variety of search engines
  3. Ability to post items for sale on a variety of E-Commerce Sales Platforms
  4. Ability to determine value of objects and products using written and online research
  5. Demonstrates skill in using digital camera/cell phone/I-Pod
  6. Experience working with/knowledge of various technology and/or collectables is preferred.
  7. The ability to adapt to new ideas
  8. Self-driven with a want to achieve/succeed.

Education
High school diploma or GED preferred but not required
Physical Requirements
Must be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods spent standing
Other
Must be able to work Monday thru Friday and occasional weekends
Must pass a pre-employment background check

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