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Goodwill Online Store Jobs (NOW HIRING)

The Online Store Support responsibilities include the following and other duties as assigned ... We provide coverage for you, with a portion of the employee premium paid by Goodwill. * Dependent ...

GOODWILL NOW HIRING!

Helena, MT · On-site

$14.50 - $16.75/hr

THEN YOUR LOCAL GOODWILL STORE IS THE PLACE TO WORK! HOW TO APPLY Online at www.esgw.org/jobs OR APPLY AND INTERVIEW AT OUR HELENA GOODWILL LOCATION 3575 Ptarmigan Ln, Helena, MT POSITIONS AVAILABLE ...

GOODWILL NOW HIRING!

Salt Lake City, UT · On-site

$14 - $16/hr

THEN YOUR LOCAL GOODWILL STORE IS THE PLACE TO WORK! HOW TO APPLY Online at www.esgw.org/jobs OR APPLY AND INTERVIEW AT OUR S.SLC ASSISTED DONATION CENTER GOODWILL LOCATION Located at 3310 S. 700 E.

Goodwill Intern/Volunteer

Pittsburgh, PA · On-site

$14.50 - $19.50/hr

... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill ...

Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand ... Identify appropriate objects to sell online and look for new products and avenues to maximize ...

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Goodwill Online Store information

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How much do goodwill online store jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for goodwill online store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Online Store, and how can they overcome them?

Employees at a Goodwill Online Store often encounter challenges such as managing a high volume of donated items, accurately categorizing and listing products, and ensuring timely order fulfillment. To overcome these challenges, team members typically rely on strong organizational skills, effective communication with colleagues, and the use of inventory management systems. Training is provided to help staff learn pricing strategies and best practices for online customer service, which supports both individual success and the store's mission.

What is the Goodwill Online Store?

The Goodwill Online Store is a digital shopping platform where customers can browse and purchase donated items such as clothing, electronics, collectibles, and more from Goodwill organizations across the country. The platform allows shoppers to find unique secondhand goods that may not be available in local Goodwill stores, all from the comfort of their home. Purchases from the Goodwill Online Store help support Goodwill's mission to provide job training and employment services in local communities.

What is the difference between Goodwill Online Store vs Retail Associate?

AspectGoodwill Online StoreRetail Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOnline platform management, warehouse, and shipping areasRetail store, customer-facing environment
Employer & Industry UsageNonprofit thrift stores, e-commerce operationsRetail stores across various industries
Common Search & ComparisonOnline sales, e-commerce roles, warehouse workIn-store sales, customer service, merchandising

The Goodwill Online Store role focuses on managing online sales, order fulfillment, and warehouse tasks within a nonprofit thrift organization. In contrast, a Retail Associate typically works directly with customers in physical store locations, handling sales, stocking, and customer service. While both roles require similar basic credentials, their work environments and daily responsibilities differ significantly, catering to online versus in-store retail operations.

What are the key skills and qualifications needed to thrive as a Goodwill Online Store Associate, and why are they important?

To thrive as a Goodwill Online Store Associate, you need strong organizational skills, attention to detail, and familiarity with e-commerce principles, usually supported by a high school diploma or equivalent. Experience with online sales platforms, inventory management systems, and basic photo editing software is typically required. Excellent customer service, adaptability, and teamwork are important soft skills to provide positive buyer experiences and adapt to changing demands. These skills ensure efficient operations, accurate listings, and satisfied customers, contributing to the store’s success and mission.
More about Goodwill Online Store jobs
What states have the most Goodwill Online Store jobs? States with the most job openings for Goodwill Online Store jobs include:
Infographic showing various Goodwill Online Store job openings in the United States as of July 2026, with employment types broken down into 22% Locum Tenens, 56% Full Time, 21% Part Time, and 1% Summer. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.
Online Store Support - FT

Online Store Support - FT

Goodwill

Puyallup, WA • On-site

$17.13/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

596th of 690 rated non-profit organizations


Job description

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Position Summary:The Online Store Support are responsible for the sorting and selection of online appropriate items from the store product flow.

Hourly Rate: $17.13 per hour

Essential Duties and Responsibilities: The Online Store Support responsibilities include the following and other duties as assigned:

  • Working with staff to ensure collectable, online appropriate items are sent to E-Sales weekly and for accurate tracking, packing and shipping of items
  • Requires basic computer and e-mail skills, collectables, apparel, and electronics product knowledge.
  • Antique store experience and prior supervisory experience are all helpful in ensuring both product knowledge as well as indications of candidate's ability to work in a non-supervisory role relying on peer partnerships and teamwork
  • Work in congruence with teammates in order to meet store goals

Qualifications/Basic Job Requirements:

  • Knowledge of popular items for sale second hand on the online market
  • Previous experience selling items online preferred
  • Have organizational skills, attention to detail, and the ability to prioritize multiple tasks
  • Be reliable and work a flexible schedule based on business needs
  • Ability to be a vital part of a team as well as work individually
  • Exceptional analytical, judgment, decision-making and communications skills
  • Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus

We Have You Covered! Benefits Offered:

  • Medical, Vision, and Dental (M/V/D) insurance coverage for employees.
  • We provide coverage for you, with a portion of the employee premium paid by Goodwill.
  • Dependent coverage is available, with the cost being the responsibility of the employee
  • Accident & Life insurance options to ensure financial protection.
  • 401(k) Retirement Plan
  • Vacation (1-4 Years: 80 hours annually)
  • 10 paid Holidays annually
  • 8 days prorated sick leave annually
  • Access to Childcare Benefits through Upwards
  • Parental leave covered by sick/vacation hours
  • All employees receive merchandise discounts
  • We strongly believe in promoting from within, and have multiple avenues for career growth

Supervisory Responsibilities: This position has no supervisory responsibilities.

Language Skills: Ability to read and interpret hard data and metrics. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills: Ability to calculate figures and amounts such as: addition, subtraction, multiplication, division, percentages, and average.

Computer Skills: Ability to navigate through multiple program screens and easily use a computer, keyboard, mouse, 10-key and touchscreen.

Certificates, Licenses, Registrations: Not required for this position.

Other Qualifications: Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.

Physical Demands: While performing the duties of this job, the employee is constantly required to stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is regularly required to walk. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. Will constantly lift 1-15 pounds, frequently lift 15-20 pounds, and occasionally up to 40 pounds. Specific vision abilities required by this job include close vision.

Work Environment: While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation.

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.

At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences, and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors.

Our Mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships.

At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply. This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.


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