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Goodwill Online Store Jobs (NOW HIRING)

Goodwill SWMI

E-Commerce Specialist

Kalamazoo, MI · On-site

$14/hr

Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand ... Identify appropriate objects to sell online and look for new products and avenues to maximize ...

Goodwill

Goodwill Intern/Volunteer

Pittsburgh, PA · On-site

$14.50 - $19.50/hr

... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill ...

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All JobsGoodwill Online Store Jobs

Goodwill Online Store information

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$11

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$35

How much do goodwill online store jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for goodwill online store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Online Store, and how can they overcome them?

Employees at a Goodwill Online Store often encounter challenges such as managing a high volume of donated items, accurately categorizing and listing products, and ensuring timely order fulfillment. To overcome these challenges, team members typically rely on strong organizational skills, effective communication with colleagues, and the use of inventory management systems. Training is provided to help staff learn pricing strategies and best practices for online customer service, which supports both individual success and the store's mission.

What is the Goodwill Online Store?

The Goodwill Online Store is a digital shopping platform where customers can browse and purchase donated items such as clothing, electronics, collectibles, and more from Goodwill organizations across the country. The platform allows shoppers to find unique secondhand goods that may not be available in local Goodwill stores, all from the comfort of their home. Purchases from the Goodwill Online Store help support Goodwill's mission to provide job training and employment services in local communities.

What is the difference between Goodwill Online Store vs Retail Associate?

AspectGoodwill Online StoreRetail Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOnline platform management, warehouse, and shipping areasRetail store, customer-facing environment
Employer & Industry UsageNonprofit thrift stores, e-commerce operationsRetail stores across various industries
Common Search & ComparisonOnline sales, e-commerce roles, warehouse workIn-store sales, customer service, merchandising

The Goodwill Online Store role focuses on managing online sales, order fulfillment, and warehouse tasks within a nonprofit thrift organization. In contrast, a Retail Associate typically works directly with customers in physical store locations, handling sales, stocking, and customer service. While both roles require similar basic credentials, their work environments and daily responsibilities differ significantly, catering to online versus in-store retail operations.

What are the key skills and qualifications needed to thrive as a Goodwill Online Store Associate, and why are they important?

To thrive as a Goodwill Online Store Associate, you need strong organizational skills, attention to detail, and familiarity with e-commerce principles, usually supported by a high school diploma or equivalent. Experience with online sales platforms, inventory management systems, and basic photo editing software is typically required. Excellent customer service, adaptability, and teamwork are important soft skills to provide positive buyer experiences and adapt to changing demands. These skills ensure efficient operations, accurate listings, and satisfied customers, contributing to the store’s success and mission.
More about Goodwill Online Store jobs
What states have the most Goodwill Online Store jobs? States with the most job openings for Goodwill Online Store jobs include:
What job categories do people searching Goodwill Online Store jobs look for? The top searched job categories for Goodwill Online Store jobs are:
Goodwill Online Store jobs near you
Infographic showing various Goodwill Online Store job openings in the United States as of May 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $47,574 per year, or $22.9 per hour.
Assistant Retail and Online Store Manager

Assistant Retail and Online Store Manager

The Wooden Horse

Los Gatos, CA • On-site

$20 - $30/hr

Full-time

Retirement, PTO

Posted 4 days ago

Job description

The Wooden Horse is the Bay Area’s award-winning specialty toy store, serving generations of local families in the community since 1971. Our mission is to provide quality toys that foster development, growth, and curiosity for children and adults of all ages! We strive to create a unique, classic, heartfelt shopping experience, with unsurpassed customer service.

We are seeking an experienced full-time or part-time Assistant retail and online store manager to join our team! This is a dynamic, hands-on role where you will be responsible for assisting the store manager with a wide range of activities including managing store floor staff, merchandising, and managing the online store.

Responsibilities:

  • Manage floor sales staff and personnel schedules
  • Merchandising, stocking, and floor operations
  • Manage customers and resolve customer issues
  • Create and coordinate marketing advertising, store and community events
  • Manage website, online store, and social media platforms
  • Assist customers, wrap, and provide full cycle sales service

​Qualifications:

  • Previous experience in retail and customer service tailored to children, families, community
  • Proficient in MS office tools (word, excel)
  • Ability to thrive in a dynamic, fast-paced retail environment
  • Background or interest in web tools and on-line sales and e-commerce
  • Excellent communication skills
  • Ability to lead and manage individuals and programs
  • High School graduate minimum

Company Description

The Wooden Horse is the Bay Area’s award-winning specialty toy store, serving generations of local families in the community since 1971. Our mission is to provide quality toys that foster development, growth, and curiosity for children and adults of all ages! We strive to create a unique, classic, heartfelt shopping experience, with unsurpassed customer service.