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How much do goodwill of silicon valley jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for goodwill of silicon valley in the United States is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.40 per hour, depending on experience, location, and employer.

What is Goodwill of Silicon Valley?

Goodwill of Silicon Valley is a nonprofit organization dedicated to helping individuals facing barriers to employment by providing job training, career services, and employment opportunities. It operates thrift stores whose proceeds fund a variety of programs, including job readiness training, vocational rehabilitation, and support for people with disabilities or other challenges. The organization also partners with local businesses and agencies to create pathways to self-sufficiency for members of the community. Shopping or donating to Goodwill of Silicon Valley helps support these vital services.

What are the typical responsibilities of an employee at Goodwill of Silicon Valley?

Employees at Goodwill of Silicon Valley typically handle tasks such as sorting and pricing donated goods, assisting customers in retail stores, and maintaining store cleanliness. They may also help with donation intake and processing, ensuring items are ready for resale. These roles are essential in supporting Goodwill's mission to provide job training, employment placement services, and other community-based programs. By efficiently processing donations and serving customers, employees help generate revenue that funds workforce development initiatives and other charitable activities.

What are the key skills and qualifications needed to thrive as an employee at Goodwill of Silicon Valley?

To thrive at Goodwill of Silicon Valley, employees typically need strong customer service skills, basic retail or warehouse experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and donation processing tools is often required. Strong communication, teamwork, and adaptability are essential soft skills that help employees interact effectively with diverse customers and coworkers. These skills ensure smooth store operations, positive customer experiences, and support the organization's mission-driven goals.

What is the difference between Goodwill Of Silicon Valley vs Retail Associate?

AspectGoodwill Of Silicon ValleyRetail Associate
Required CredentialsHigh school diploma or equivalent; some positions may require customer service experienceHigh school diploma or equivalent; customer service skills preferred
Work EnvironmentNonprofit retail stores, donation centers, community programsRetail stores, sales floors, customer interaction areas
Employer & Industry UsageNonprofit organization focused on job training and community supportFor-profit retail businesses across various sectors
Common Search & Comparison IntentUnderstanding nonprofit retail roles vs traditional retail jobsComparing nonprofit retail jobs to standard retail positions

Goodwill Of Silicon Valley primarily operates as a nonprofit organization providing retail services and community programs, whereas a Retail Associate typically works in for-profit retail stores. While both roles involve customer service and sales, Goodwill positions often emphasize community impact and volunteer coordination, making them distinct in purpose and environment.

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Goodwill Of Silicon Valley jobs near you
Infographic showing various Goodwill Of Silicon Valley job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,495 per year, or $21.4 per hour.

Part Time Donor Greeter for Alum Rock

GOODWILL OF SILICON VALLEY

San Jose, CA • On-site

$18.45/hr

Part-time

Re-posted 20 days ago

Job description

Summary
Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients' sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities.
The Retail Donor Greeter I is responsible for providing exceptional customer service by welcoming donors, accepting donations, and ensuring a positive donation experience. This role supports efficient store operations by receiving, separating, and preparing donated goods for processing, maintaining a clean and organized donation area, and following all safety and operational procedures. The Retail Donor Greeter I works in a fast-paced environment while helping maximize donations that support Goodwill of Silicon Valley's mission of creating employment opportunities and strengthening the community.
Job Responsibilities
Major Responsibilities:
  • Follow Current Standard Operating Procedures for Donation Process.
  • Greet all donors within 15 seconds of arrival.
  • Accepts donations from customers, provides physical receipts or offers digital receipts and thanks all donors.
  • Provide excellent customer service.
  • Depending on store procedures, sorts and arranges donations in bins to go to various sorting areas of the store.
  • Discards broken, damaged, or trash items from raw hardline boxes.
  • Invite customers to complete the CAP (Customer Ambassador Program) survey during customer interactions, while maintaining professionalism.
  • Coordinates with sorters to maintain continuous product flow and ensure empty boxes are readily available for operations.
  • Monitor box capacity levels and coordinate timely replacement to prevent overflow or operational delays.
  • Ensure the sorting area and all boxes are set up and ready prior to the sorters' opening shift.
  • Keep donation area well maintained.
  • Accurately track quantity of donations during shift.
  • Loads and unloads company trucks and trailers.
  • Ensure all boxes have proper labeling.
  • Properly loads and prepares trucks for pick up by transportation.
  • Follows and enforces all company procedures.
  • Stays up to date on all safety and equipment certifications as needed.
  • Performs other duties as requested.

Responsibilities may be added, deleted or changed at any time at the management's discretion, formally or informally either orally or in writing.
Key Performance Indicator
  • Sort 1 bin of collected raw donations every 15-20 minutes consistently during shift.
  • Employee must receive at least 1 CAP survey per month with their name mentioned, while inviting customers to complete surveys.
  • Maintain (zero) safety incidents monthly by consistently following all safety protocols and procedures.
  • Ensure the donation/production area is clean, organized, and fully prepared for the next day at the end of each shift.

Job Requirements
  • Knowledge of general arithmetic (adding/subtracting) is required.
  • Proficient in the English language.

Preferred Qualifications
  • Proficient in the English language.

Education/license required:
  • None.

Equipment Used
  • Pushcarts, Electric Stackers, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress cart.

Aptitudes/skills/temperament
  • Ability to coordinate hand-eye-foot movement to safely maneuver/handle equipment and lift/stack donations.
  • Ability to understand English, accept directions and follow procedures.
  • Ability to perform routine work, adapting to change as it relates to workflow.
  • Ability to maintain self-control and work in cooperation with co-workers.
  • Ability to examine items and visually differentiate between them based on quality standards.

Working Conditions
  • Work is performed on an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed on a daily basis.
  • Dust and dirt are controlled by daily cleaning and are insignificant. Working/standing surface is uniform. Noise and vibrations are not significant; however, radios and televisions may be turned on.

Emotional Effort
  • Must have demonstrated experience and ability working in a dynamic, fast-paced and time-flexible working environment.

Job Setting
  • The job is performed inside and outside a store with exposure to weather, noise from traffic, dust/dirt, other air-borne particles, fumes and odors. The ground around the trailer may be uneven. A trailer stands approximately four feet up from ground and requires climbing a set of steps. Separating household chemicals from regular donations may occur.
  • Work is completed independently but in cooperation with the whole department. There is contact with the public.
  • The noise volume is moderately high throughout the day depending on the amount of activity, equipment in operation, radio operation and television testing.
  • Material handling equipment (forklift, hand truck, moveable containers/racks) may be operated in or near work areas.

Physical Requirements
  • The workplace is fast, requiring lifting and/or carrying of up to 50 lbs consistently.
  • On a regular basis heavier item of up to 75 lbs will be lifted. Heavy items will be moved either with assistance from another person or by using appropriate material handling equipment.
  • Normal or corrected talking, hearing, and seeing abilities are sufficient to perform the required tasks.
  • Mobility required to move within the department.

Goodwill of Silicon Valley is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law

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