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Goodwill Center information

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$30.5K

$58.6K

$99K

How much do goodwill center jobs pay per year?

As of Aug 19, 2026, the average yearly pay for goodwill center in the United States is $58,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What is a Goodwill Center?

A Goodwill Center is a facility operated by Goodwill Industries that provides a variety of community services, including job training, employment placement assistance, and support services for people facing barriers to finding employment. These centers often offer educational programs, skills workshops, and access to resources such as resume building and interview preparation. The main goal of a Goodwill Center is to help individuals gain the skills and confidence they need to secure and retain meaningful employment. In addition to workforce development, some centers may also offer other support services like financial literacy training or digital skills classes.

What are the key skills and qualifications needed to thrive as a Goodwill Center associate?

To thrive as a Goodwill Center Associate, you need strong customer service skills, basic retail or warehouse experience, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and donation processing tools is typically required. Excellent interpersonal skills, reliability, and a positive attitude help you connect with customers and work effectively in a team. These skills ensure efficient operations, customer satisfaction, and a welcoming environment that supports Goodwill’s mission.

What opportunities for professional development and advancement are available for employees at a Goodwill Center?

Employees at a Goodwill Center often have access to a variety of professional development opportunities, including on-the-job training, workshops, and leadership development programs. Many centers encourage internal promotion, so entry-level staff can advance to supervisory or management roles over time. Additionally, Goodwill Centers frequently support employees in obtaining certifications or further education related to retail, customer service, or workforce development. Regular feedback and performance reviews help guide career progression and identify growth areas within the organization.

What is the difference between Goodwill Center vs Retail Associate?

AspectGoodwill CenterRetail Associate
Primary RoleAssist with donation processing, sorting, and community servicesAssist customers, stock shelves, and handle sales transactions
Work EnvironmentDonation centers, community service settingsRetail stores, shopping environments
Required CredentialsMinimal formal credentials, on-the-job trainingHigh school diploma often preferred, customer service skills
Industry UsageNonprofit, thrift retailFor-profit retail stores

While both roles involve working in retail environments, Goodwill Center staff focus on donation processing and community services, whereas Retail Associates primarily handle sales and customer service in retail stores. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What cities are hiring for Goodwill Center jobs?

Cities with the most Goodwill Center job openings:

What states have the most Goodwill Center jobs?

States with the most job openings for Goodwill Center jobs include:

What job categories do people searching Goodwill Center jobs look for?

The top searched job categories for Goodwill Center jobs are:

Goodwill Center jobs near you
Infographic showing various Goodwill Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $58,553 per year, or $28.2 per hour.

Donation Center Attendant - Austintown

Youngstown Area Goodwill Industries

Youngstown, OH • On-site

$12.30/hr

Part-time

Re-posted 29 days ago

Job description

About Us

Youngstown Area Goodwill Industries, Inc. is committed to transforming lives through the power of work. We embrace diversity and warmly invite applications from individuals with barriers to employment, creating an inclusive environment where everyone can succeed.

Job Summary

We are seeking a courteous and dependable Donation Center Attendant to manage our donation drop-off area at our Austintown, OH, Goodwill store. This role is crucial in providing a positive experience for donors while ensuring donations are handled efficiently. The ideal candidate is physically capable, customer-focused, and committed to regular attendance.

Responsibilities

  • Greet and assist donors with a friendly and professional attitude.
  • Accept, sort, and organize donated items in the donation center.
  • Ensure donations meet Goodwill’s quality standards and are properly stored.
  • Maintain a clean, safe, and organized donation area.
  • Provide donors with receipts and information about Goodwill’s mission.
  • Collaborate with team members to transport donations to the processing area.
  • Answer donor questions and provide excellent customer service.

Qualifications

  • Ability to lift up to 50 pounds and stand for extended periods.
  • Strong customer service and communication skills.
  • Reliable with a commitment to punctuality and consistent attendance.
  • No criminal background that would be unsuitable for a retail environment (background check required).
  • Ability to work outdoors in varying weather conditions.
  • Previous experience in customer service or donation processing is a plus but not required.

We Welcome

Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking new opportunities. We offer training and support to help you excel in this role.

Schedule & Availability

  • Part-time position with flexible hours based on store needs. Possibility of moving to full-time (30-40 hours per week) in the future.
  • Store operates 7 days a week: Monday–Saturday, 9 AM–8 PM; Sunday, 12 PM–5 PM.
  • Must be available to work weekends and evenings as scheduled.

How to Apply

Interested candidates can apply in person at the Austintown store or online at https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fabda68a-7f05-42e3-ac44-a36196a49e41&ccId=19000101_000001&lang=en_US. Please bring a resume and be prepared to complete an application.


Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.