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Busser | Lodge at Columbia Point
Fast Paced. Great Food. Lots of Fun. Bussers are responsible for making sure our restaurant shines for our guests! As a busser, you are vital to the operation; ensuring we have quick table turns, a clean restaurant and an exceptional dining experience for our guests. You must exude a high level of hospitality. A Busser is responsible for items such as breaking down and resetting tables, cleaning, organizing, restocking and assisting guests. Bussers directly support servers and managers with a variety of tasks to keep the restaurant humming.
Let's start off with the most important part - what's in it for you:
The Perks
*Eligibility of perks is dependent upon job status

• Hourly Pay: $17.13
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• "Columbia Cares" Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:
"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What Success Looks Like:
Your Impact

• Clear and reset tables efficiently between guest visits.
• Refill water, bread, and condiments as needed.
• Assist servers with food delivery and table service.
• Maintain cleanliness in dining areas, including floors, chairs, and service stations.
• Dispose of trash and handle dishware according to health and safety standards.
• Support the team during peak periods to ensure smooth operations.
• Assist with setting up dining areas before service, including but not limited to: table settings, chairs, and condiments.
• Monitor and restock service stations with necessary supplies (napkins, silverware, glasses).
• Assist with cleaning tasks in the restaurant, including sweeping and mopping floors.
• Help manage guest requests and respond promptly to host, server or manager instructions.
• Support opening and closing procedures, such as cleaning and organizing dining areas.
• Collaborate with team members to maintain smooth workflow during busy periods.
• Other tasks as assigned

What You Bring

• Customer service experience preferred
• Current State Food Handler's License(s)
• Ability to transport 30 lb. and be in contact motion during shift

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Where you'll work:
The Lodge at Columbia Point is one of Richland's best hotels, and the area's only 4-Star property. Warm and welcoming, its timeless architecture pairs with an engaging, unpretentious culture. Guests enjoy stunning water views, whether meeting up with friends, counting herons on the river, enjoying the adjacent River Walk. With onsite spa services, full bar with extensive wine list, exercise room, and outdoor covered pool, The Lodge at Columbia Point works beautifully as a central hub from which to radiate in all directions, be it for business or leisure activities in the Tri-Cities region.
The Fine Print
Columbia Hospitality, Inc. operating as Columbia Hospitality Service U.L.C. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is an international management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.