Golf Merchandise Manager Jobs (NOW HIRING)

Brook Hollow Golf Club offers an exceptional opportunity for a polished, service-driven retail professional to lead the golf merchandising program at one of the premier private clubs and golf courses in the Southwest.

This position is responsible for shaping and executing the Golf Shop’s overall retail experience, including purchasing strategy, merchandise presentation, vendor relationships, inventory controls, special orders, tournament merchandise, corporate orders, and member service. The role will report to the Head Golf Professional and collaborate closely with the golf professional team to support seasonal member events, tournament merchandise, daily shop service, and the overall member experience.

This opportunity is designed for an experienced merchandiser who loves golf and understands what it takes to be a part of an incredible golf team at a high-end private golf club. The ideal candidates bring strong organizational skills, a keen eye for merchandising, and a passion for hospitality and retail in a luxury setting.

• A historic A.W. Tillinghast-designed golf course, recently restored by Keith Foster
• One of Texas’ most respected private club memberships
• A current Top 100 Platinum Clubs of America Award recipient
• A retail operation that supports $1.7 million in golf shop sales
• A full tournament and member-event calendar
• A double bay indoor teaching center and fitting operation with industry best equipment
• A team culture built on accountability, warm service, fun, and professional growth
• A collaborative leadership environment that values retail strategy, adaptive buying plans, and high-touch member relationships
• A collaborative golf operation that functions as one team, supporting a Member Service Center offering premium golf and luxury lifestyle merchandise year-round.

The Head Golf Shop Merchandiser & Buyer at Brook Hollow Golf Club will lead the daily and seasonal execution of the Golf Shop retail program. This position is responsible for golf merchandise, buying plans, inventory management, vendor partnerships, visual merchandising, member retail service, and retail training within the Golf Department.

• Develop and execute seasonal and annual buying plans for golf apparel, lifestyle apparel, accessories, shoes, gifts, tournament merchandise, and club-branded items.
• Collaborate and review plans alongside the Head Golf Professional to establish forecasted retail goals, purchasing strategy, vendor priorities, open-to-buy discipline, and product flow throughout the year.
• Build and maintain strong vendor relationships while communicating regularly regarding product availability, deliveries, credits, returns, future buys, and promotional opportunities.
• Use retail data, member feedback, historical sales, sell-through, margin, inventory turns, and category performance to guide future purchasing decisions.
• Stay current with luxury golf, lifestyle, and private-club retail trends while balancing Brook Hollow’s traditions, brand standards, and member preferences.

• Manage inventory accuracy, receiving, tagging, transfers, back stock, storage areas, special orders, member charges, and follow-through on product arrival.
• Maintain a comprehensive understanding of inventory on order, on display, and in storage to reduce shrink, prevent missed sales, and improve turnover.
• Direct quarterly inventory audits and counts to support healthy inventory practices and financial accountability.
• Review vendor invoices and statements to ensure timely payment, accurate receiving, and avoidance of account holds or billing discrepancies.
• Maintain organized retail storage spaces and ensure new merchandise is received, tagged, displayed, or stored in a timely and accurate manner.

• Maintain a first-class member shopping environment built around personal service, strong product knowledge, thoughtful presentation, and a culture of “personal shoppers” for members and guests.
• Design, maintain, and rotate unique, visually attractive merchandise displays that reflect Brook Hollow’s brand, seasonality, major events, and member preferences.
• Support and maintain the Club’s logo and brand integrity as designated by Club guidelines for merchandise and retail presentation.
• Be present on the shop floor during key member traffic periods, club events, holidays, and retail activations.
• Stay engaged with all demographics of members to support their buying needs and feedback.

• Oversee tournament and event merchandise programs, including member-guest merchandise, ladies’ events, men’s events, junior programming, holiday gifting, and club-branded opportunities.
• Manage corporate gifting and large member order opportunities, including vendor sourcing, order tracking, delivery timelines, personalization, and billing accuracy.
• Support digital communication and marketing of featured products, seasonal arrivals, tournament merchandise, holiday gifts, corporate offerings, and special shop events.
• Assist in developing retail promotions, private shopping opportunities, vendor activations, trunk shows, and member-focused retail experiences.
• Contribute to Brook Hollow’s continued pursuit of retail excellence, including AGM Platinum Award submissions, visual merchandising standards, and measurable performance improvement.

• Train golf shop staff and golf professionals on product knowledge, member selling techniques, fit, fabric, brand stories, special orders, and retail service expectations.
• Work collaboratively with the golf professional team to support the day-to-day shop services, tee sheet, member events, tournament execution, and the overall member experience.
• Provide leadership in maintaining consistent retail standards across the Golf Shop, storage areas, displays, and member-facing service points.
• Communicate clearly with golf professionals, outside service staff, accounting, vendors, and club leadership to ensure accurate follow-through and operational efficiency.
• Maintain schedule flexibility where possible based on business needs, seasonal demand, key member events, and peak retail periods.

Our philosophy centers on creating a customized and personal shopping experience across luxury, lifestyle, and performance golf merchandise. The Golf Shop should feel curated, approachable, and easy for members to use. The selected candidate will be expected to understand member preferences, anticipate buying trends, maintain polished displays, and ensure every product category supports the broader golf experience.

The Head Golf Shop Merchandiser & Buyer will be expected to maintain and support the Club’s branding and logo guidelines while bringing fresh ideas and creativity to the merchandise offering. Brook Hollow is looking for a leader who can balance premium brands, classic club style, modern lifestyle trends, strong financial discipline, and the practical realities of serving a high-volume private-club golf shop.

Equally important, the successful candidate must be a highly engaging person who brings warmth, joy, approachability, and a natural ability to connect with members and staff. Brook Hollow is seeking someone with strong social awareness, high emotional intelligence, and the sales acumen to build trust, create enthusiasm, and make members feel personally known and well cared for. This role requires a culture-forward team player who enjoys collaboration, communicates with positivity, and helps strengthen the overall energy and service culture of the Golf Operation.

This position will also play an important role in Brook Hollow’s continued pursuit of retail excellence, including future AGM Platinum Award submissions, golf shop accolades, visual merchandising standards, local and national networking, member marketing, and measurable performance improvement.

The Head Golf Shop Merchandiser & Buyer will report to the Head Golf Professional, Tim King, and oversee the golf retail concession and store inventory management.

Tim has been a PGA Professional for more than 16 years and is in his fifth year as Head Golf Professional at Brook Hollow. He previously served for five years as Head Professional at The Los Angeles Country Club.

Tim’s management style invests in each employee by creating development through ownership, collaborative teamwork, and an enjoyable, healthy work environment. Success in this position will be measured by the quality of the member experience, product presentation, sales performance, inventory management, and the ability to keep the shop fresh, clean, relevant, and aligned with Brook Hollow’s standards.

• Preferred 5+ years of golf retail, private club merchandising, luxury retail, or comparable high-touch retail experience. Exceptional candidates with 3+ years and strong buying/inventory experience will be considered.
• Private golf clubs or golf shop retail experience strongly preferred.
• Experience and understanding of luxury golf and lifestyle brands that are trending nationally and locally.
• Demonstrated experience building buying plans, budgeting, working with vendors, managing product flow, and maintaining inventory accuracy.
• Strong understanding of visual merchandising, retail presentation, member service, and luxury product positioning.
• Strong financial acumen driving annual sales and managing inventory expense levels
• Comfortable using point-of-sale systems, Microsoft Excel, email communication, order tracking, and retail reporting tools.
• AGM membership, AGM education, retail certifications, or fashion/merchandising education preferred but not required.
• PGA/LPGA Professional background welcomed but not required.
• Love for the game of golf and skilled in the service industry

• Brings a people-first personality with warmth, approachability, high social awareness, and a natural ability to connect with members, guests, staff, and vendors.
• Possesses strong sales acumen and the ability to build trust, create enthusiasm, and deliver relationship-driven retail service.
• Serves as a culture-forward teammate who contributes positively to morale, collaboration, communication, and the overall energy of the Golf Operation.
• Exhibits polished professionalism, confidence, care, respect, integrity, character, and sound judgment.
• Possesses strong taste level and the ability to curate merchandise for a refined private-club membership.
• Demonstrates strong organizational, planning, budgeting, and prioritization skills.
• Takes ownership of details, follow-through, display standards, vendor communication, inventory control, and overall shop presentation.
• Displays high-quality written and verbal communication skills, along with proficiency in useful digital tools and software platforms including Microsoft Office, especially Excel, Canva, Jonas Management, Golf Genius, and similar systems.
• Addresses challenges with a proactive, calm, and solution-oriented mindset.
• Maintains flexible availability to meet operational and hospitality needs, including holidays, busy seasons, buying trips, vendor meetings, and the physical ability to lift, push, pull, load, or carry merchandise and boxes of 40 lbs. or more.

• Annual salary will be commensurate with experience: $80,000-$95,000
• Additional earning opportunities and support may include:
  • Performance bonus tied to retail annual goals, membership satisfaction, and overall professional contribution to the operation
  • Christmas employee bonus
• Approximate target range of total compensation: $85,000-$110,000+

• 401K Savings after 6 months
• PTO accrual after 6 Months
• Full Health & Dental Benefits after 90 days
• Meals while on duty
• PGA, GBN and AGM Association Dues
• Staff Uniform Allowance
• Playing and Practice Privileges
• Merchandise Discounts
• Education & Travel Allowance