The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Own the sales guest engagement framework, including prioritization logic, engagement sequencing ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Own the sales guest engagement framework, including prioritization logic, engagement sequencing ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Own the sales guest engagement framework, including prioritization logic, engagement sequencing ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Own the sales guest engagement framework, including prioritization logic, engagement sequencing ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Own the sales guest engagement framework, including prioritization logic, engagement sequencing ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Own the sales guest engagement framework, including prioritization logic, engagement sequencing ...
Customer Sales Advisor
Lake Worth, FL · On-site
$16/hr
... gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our ... Consistently meets sales and quality metrics * A keen eye for detail * Answer questions regarding ...
Customer Sales Advisor
Lake Worth, FL · On-site
$16/hr
... gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our ... Consistently meets sales and quality metrics * A keen eye for detail * Answer questions regarding ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Minimum 2 years of Customer Service and Sales experience required, ideally from a Quality ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Minimum 2 years of Customer Service and Sales experience required, ideally from a Quality ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Minimum 2 years of Customer Service and Sales experience required, ideally from a Quality ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Minimum 2 years of Customer Service and Sales experience required, ideally from a Quality ...
Senior Meeting and Special Event Manager
Fort Lauderdale, FL · On-site
$77K - $99K/yr
... sales and marketing, or related professional area. OR • 2-year degree from an accredited ... The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be ...
Senior Meeting and Special Event Manager
Fort Lauderdale, FL · On-site
$77K - $99K/yr
... sales and marketing, or related professional area. OR • 2-year degree from an accredited ... The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be ...
... from sales to operations and back to sales where appropriate. CANDIDATE PROFILE Education and ... The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be ...
... from sales to operations and back to sales where appropriate. CANDIDATE PROFILE Education and ... The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be ...
Head of Sales
Boca Raton, FL · On-site
If you are a fiercely ambitious, payments-fluent sales executive who wants the autonomy ... Choice Plus Gold (POS) Our medical plan offers a robust network with great flexibility, giving you ...
Head of Sales
Boca Raton, FL · On-site
If you are a fiercely ambitious, payments-fluent sales executive who wants the autonomy ... Choice Plus Gold (POS) Our medical plan offers a robust network with great flexibility, giving you ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Function as a fundamental resource for sales & trade teams regarding the standards and delivery of ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Function as a fundamental resource for sales & trade teams regarding the standards and delivery of ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Function as a fundamental resource for sales & trade teams regarding the standards and delivery of ...
The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us ... Function as a fundamental resource for sales & trade teams regarding the standards and delivery of ...
Liquor Store Attendant Part Time
West Palm Beach, FL · On-site
$13 - $16.50/hr
Daily commitment to GOLD Member Standards * Greet, Anticipate, Appreciate (GAA) * Fast, Friendly ... Scans merchandise through a point-of-sale system to ensure accurate inventory counts and accurate ...
Liquor Store Attendant Part Time
West Palm Beach, FL · On-site
$13 - $16.50/hr
Daily commitment to GOLD Member Standards * Greet, Anticipate, Appreciate (GAA) * Fast, Friendly ... Scans merchandise through a point-of-sale system to ensure accurate inventory counts and accurate ...
... sales floor clean, neat and fully organized. T eam Members: * Carry out job functions and ... Daily commitment to GOLD Member Standards * Greet, Anticipate, Appreciate (GAA) * Fast, Friendly ...
... sales floor clean, neat and fully organized. T eam Members: * Carry out job functions and ... Daily commitment to GOLD Member Standards * Greet, Anticipate, Appreciate (GAA) * Fast, Friendly ...
Senior Analyst, Multifamily Sales
$81K - $101K/yr
Multifamily - Sales We are Walker & Dunlop. We are one of the largest providers of capital to the ... Comprehensive benefit options* that have earned Walker & Dunlop the gold level of the 2025 Cigna ...
Senior Analyst, Multifamily Sales
$81K - $101K/yr
Multifamily - Sales We are Walker & Dunlop. We are one of the largest providers of capital to the ... Comprehensive benefit options* that have earned Walker & Dunlop the gold level of the 2025 Cigna ...
... sales floor clean, neat and fully organized. T eam Members: * Carry out job functions and ... Daily commitment to GOLD Member Standards * Greet, Anticipate, Appreciate (GAA) * Fast, Friendly ...
... sales floor clean, neat and fully organized. T eam Members: * Carry out job functions and ... Daily commitment to GOLD Member Standards * Greet, Anticipate, Appreciate (GAA) * Fast, Friendly ...
Customer Sales Advisor
Palm Springs, FL · On-site
$16/hr
... gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our ... Consistently meets sales and quality metrics * A keen eye for detail * Answer questions regarding ...
Customer Sales Advisor
Palm Springs, FL · On-site
$16/hr
... gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our ... Consistently meets sales and quality metrics * A keen eye for detail * Answer questions regarding ...
Customer Sales Advisor
Boca Raton, FL · On-site
$15/hr
... gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our ... Consistently meets sales and quality metrics * A keen eye for detail * Answer questions regarding ...
Customer Sales Advisor
Boca Raton, FL · On-site
$15/hr
... gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our ... Consistently meets sales and quality metrics * A keen eye for detail * Answer questions regarding ...
Customer Sales Advisor
Palm Springs, FL · On-site
$16/hr
... gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our ... Consistently meets sales and quality metrics * A keen eye for detail * Answer questions regarding ...
Customer Sales Advisor
Palm Springs, FL · On-site
$16/hr
... gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our ... Consistently meets sales and quality metrics * A keen eye for detail * Answer questions regarding ...
Customer Sales Advisor
Boca Raton, FL · On-site
$15/hr
... gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our ... Consistently meets sales and quality metrics * A keen eye for detail * Answer questions regarding ...
Customer Sales Advisor
Boca Raton, FL · On-site
$15/hr
... gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our ... Consistently meets sales and quality metrics * A keen eye for detail * Answer questions regarding ...
Cashier Part Time
$11 - $15/hr
Daily commitment to GOLD Member Standards * Greet, Anticipate, Appreciate (GAA) * Fast, Friendly ... Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and ...
Cashier Part Time
$11 - $15/hr
Daily commitment to GOLD Member Standards * Greet, Anticipate, Appreciate (GAA) * Fast, Friendly ... Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and ...
Gold Sales information
See Boca Raton, FL salary details
$21.4K - $32.7K
6% of jobs
$32.7K - $44.1K
12% of jobs
$50.9K is the 25th percentile. Wages below this are outliers.
$44.1K - $55.5K
12% of jobs
$55.5K - $66.9K
12% of jobs
The median wage is $72K / yr.
$66.9K - $78.3K
19% of jobs
$87.9K is the 75th percentile. Wages above this are outliers.
$78.3K - $89.7K
17% of jobs
$89.7K - $101.1K
10% of jobs
$101.1K - $112.5K
3% of jobs
$112.5K - $123.8K
3% of jobs
$123.8K - $135.2K
3% of jobs
$135.2K - $146.6K
3% of jobs
$21.4K
$77.5K
$146.6K
How much do gold sales jobs pay per year?
What is gold sales?
What are the key skills and qualifications needed to thrive as a gold sales professional, and why are they important?
What are the main challenges faced in a gold sales role and how can I prepare for them?
What is the difference between Gold Sales vs Gold Jewelry Sales?
| Aspect | Gold Sales | Gold Jewelry Sales |
|---|---|---|
| Required Credentials | Sales experience, knowledge of gold market | Sales experience, knowledge of jewelry and gemstones |
| Work Environment | Gold trading firms, bullion markets | Jewelry stores, retail outlets |
| Industry Usage | Gold trading, investment | Jewelry retail, fashion |
Gold Sales primarily involves selling gold as an investment or commodity, focusing on bullion and market trading. Gold Jewelry Sales centers on selling jewelry pieces made of gold, emphasizing design and gemstones. While both roles require sales skills and knowledge of gold, their environments and customer bases differ significantly.
What are popular job titles related to Gold Sales jobs in Boca Raton, FL?
For Gold Sales jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Gold Sales jobs in Boca Raton, FL look for?
The top searched job categories for Gold Sales jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Gold Sales jobs?
Cities near Boca Raton, FL with the most Gold Sales job openings:

Director of Guest Engagement & CRM Strategy
Fort Lauderdale, FL • On-site
Other
This job post has expired today. Applications are no longer accepted.
Job description
Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.
The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.
The Employee Promise
At The Ritz-Carlton, our Ladies & Gentlemen are the most important resource in our service commitment to each other and our guests.
By applying the principles of trust, honesty, respect, integrity, and commitment, we empower and nurture talent to the benefit of each individual and the company.
The Ritz-Carlton fosters a culture where all are valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened.
Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.
Director of Guest Engagement and Conversion
Job Summary
The Director of Guest Engagement is responsible for shaping and leading a refined, data-informed sales engagement approach on conversion of inbound demand and proactive clienteling (outbound). This role defines how RCYC engages with guests across the sales journey through personalized, timely, and insight-led interactions that elevate conversion, guest recognition, and brand perception.
Sitting at the intersection of Sales, Guest Engagement, Marketing, and Analytics, this leader will define how guest signals, intent, timing, and personalization translate into structured engagement strategies and high-quality clienteling execution. The role combines guest engagement strategy, engagement orchestration, and clienteling execution responsibilities.
Key Responsibilities
Guest Engagement and Lifecycle Strategy
- Define and lead the global strategy for guest engagement, activation, and reactivation across all stages of the sales experience
- Establish a clear and elevated vision for how we engage with guests through personalized, relevant, and timely communication
- Develop both short- and long-term strategies that enhance the guest experience while driving conversion, retention, and lifetime value
- Own the sales guest engagement framework, including prioritization logic, engagement sequencing, response timing, and outreach intensity
- Drive improvement of inbound lead conversion through structured, insight-led engagement
- Define engagement approaches across different lead and guest segments, balancing personalization, timing, and commercial opportunity
- Build a sophisticated understanding of guest decision-making cycles and identify the moments that matter most in a guest's journey
- Leverage behavioral insights, engagement patterns, prior voyage history, and time-to-sail indicators to guide outreach timing
- Ensure outreach strategies are not only personalized, but aligned with guest intent and readiness
- Define speed-to-lead expectations and engagement timing rules based on guest intent, value, and behavioral signals
- Establish prioritization rules to focus sales efforts on the highest potential opportunities
- Develop refined segmentation strategies that enable highly tailored guest engagement across key segments
- Lead the design of personalized outreach strategies that elevate guest connection while driving activation and conversion
- Introduce scalable approaches to personalization that ensure each interaction reflects recognition, relevance, and care
- Oversee the development and execution of multi-channel guest engagement strategies, including outbound calls, email, SMS, and digital touchpoints
- Partner with Sales and Marketing teams to ensure communication is seamless, consistent, and aligned to brand standards
- Ensure all campaigns are curated to enhance the guest experience while supporting commercial objectives
- Ensure engagement strategies are operationalized through clear interaction playbooks, call guidance, voicemail guidance, and outreach standards
- Oversee development of structured storytelling and clienteling approaches aligned with luxury positioning and commercial objectives
- Define and continuously refine guest interaction playbooks across different guest segments and engagement scenarios
- Support consistency and quality of execution across the sales organization through guidance, training support, and coaching frameworks
- Partner with Sales leadership to elevate luxury interaction quality, personalization, and conversion effectiveness
- Leverage data and insights to understand guest behavior, engagement effectiveness, and conversion outcomes
- Translate insights into meaningful enhancements that elevate both guest experience and business performance
- Establish clear success measures tied to guest engagement, activation, and revenue impact
- Monitor engagement effectiveness across segments, channels, and agents to identify conversion drivers and execution gaps
- Establish feedback loops between Sales, Marketing, and Analytics to continuously improve targeting, messaging, and sequencing
- Lead the evolution of personalized guest engagement through advanced tools, automation, and emerging technologies
- Explore opportunities to introduce intelligent, scalable personalization while maintaining a high-touch luxury experience
- Drive a culture of continuous testing and refinement to improve how we connect with guests
- Collaborate closely with Sales, Marketing, Revenue Management, and Analytics teams to ensure alignment across the guest journey
- Ensure a seamless connection between strategy and execution, with clear prioritization and alignment to business goals
- Serve as a strategic partner to leadership in shaping how guest engagement contributes to overall commercial success
- Clarify operational coordination with Marketing around lifecycle triggers, channel sequencing, audience targeting, and guest insights ownership
- Build an implement an extensive guest engagement strategy
- Foster a culture of excellence, curiosity, and continuous improvement
- Elevate organizational understanding of guest behavior and engagement through clear communication and guidance
Education
- Bachelor's degree in hospitality management, Business Administration, or related field (advanced degree preferred) and/or 10+ years of progressive leadership in luxury hospitality, travel, cruise, or high-end retail environments, with at least 5 years in a director-level role.
- 5+ years of experience in guest engagement, sales strategy, CRM, or customer lifecycle management within a service-driven or luxury environment
- Deep experience in Clienteling, including the design and execution of personalized, relationship-driven engagement strategies that leverage guest data, behavioral insights, and past interactions to anticipate needs, elevate the guest experience, and drive incremental revenue
- Demonstrated ability to operationalize Clienteling within CRM platforms (e.g., Salesforce), enabling advisors to deliver highly tailored outreach, curated recommendations, and meaningful follow-ups across the full guest lifecycle
- Strong understanding of guest behavior, decision-making cycles, and demand indicators
- Experience working with sales engagement platforms such as Outreach.IO, Gong, or Sales Loft
- Strong analytical mindset with the ability to interpret data and translate it into actionable strategies
- Proven leadership experience with the ability to influence and align cross-functional teams
- Ability to balance long term strategic vision with near term execution and results
- Strong commercial orientation with demonstrated experience improving conversion through personalized engagement and structured clienteling
- Experience operationalizing engagement models across sales organizations, including prioritization logic, interaction standards, and performance optimization
- Full-time, hybrid/typical office environment
- International travel may be required
The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
About Ritz-Carlton Yacht Collection
Sourced by ZipRecruiter
Industry
Travel arrangement services
Company size
51 - 200 Employees
Headquarters location
Miami, FL, US
Year founded
2017