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Gls Customer Service Jobs (NOW HIRING)

GLS US GROUP

OPERATIONS COORDINATOR

Portland, OR · On-site

The company provides high quality service tailored to its customers' needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than ...

GLS US GROUP

DEPOT MANAGER

Portland, OR · On-site

The company provides high quality service tailored to its customers' needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than ...

GLS US GROUP

SUPPLY COORDINATOR

Hayward, CA · On-site

$18/hr

... US GLS US provides parcel delivery throughout the Western US, Texas, and Colorado with fast, dependable service built around the needs of businesses and their customers. From first-mile pickup to ...

Newmark

Transaction Manager - GLS Max

Atlanta, GA · On-site

Newmark's comprehensive suite of services and products is uniquely tailored to each client, from ... Coordinate with GSA officials, customer agencies, legal counsel, lessors, brokers, post-award staff ...

GLS US GROUP

FORKLIFT OPERATOR PM Shift

Poway, CA · On-site

$17.50 - $20.50/hr

The company provides high quality service tailored to its customers' needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than ...

NEWMARK

Transaction Manager - GLS Max

Atlanta, GA · On-site

Transaction Manager GSA Leasing Support Services (GLS Max) Company: Newmark Position type ... Coordinate with GSA officials, customer agencies, legal counsel, lessors, brokers, post-award staff ...

Newmark Group

Transaction Manager GSA Leasing Support Services (GLS Max) Company: Newmark Position type ... Coordinate with GSA officials, customer agencies, legal counsel, lessors, brokers, post-award staff ...

GLS US GROUP

FORKLIFT OPERATOR

Ontario, CA · On-site

$17.25 - $20.25/hr

The company provides high quality service tailored to its customers' needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than ...

GLS US GROUP

SUPPLY COORDINATOR

Hayward, CA · On-site

$18/hr

About GLS US GLS US provides parcel delivery throughout the Western US, Texas, and Colorado with fast, dependable service built around the needs of businesses and their customers. From first-mile ...

GLS US GROUP

FORKLIFT OPERATOR

Visalia, CA · On-site

$17 - $20/hr

The company provides high quality service tailored to its customers' needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than ...

GLS US GROUP

PACKAGE HANDLER Part Time AM

Boise, ID · On-site

$15.75 - $18.50/hr

GLS US provides parcel delivery throughout the Western US, Texas, and Colorado with fast, dependable service built around the needs of businesses and their customers. From first-mile pickup to final ...

GLS US GROUP

PACKAGE HANDLER

Paso Robles, CA · On-site

$17/hr

About GLS US GLS US provides parcel delivery throughout the Western US, Texas, and Colorado with fast, dependable service built around the needs of businesses and their customers. From first-mile ...

GLS US GROUP

PACKAGE HANDLER

Kent, WA · On-site

$18 - $20/hr

... US GLS US provides parcel delivery throughout the Western US, Texas, and Colorado with fast, dependable service built around the needs of businesses and their customers. From first-mile pickup to ...

NEWMARK

Transaction Manager - GLS Max

Atlanta, GA · On-site

Transaction Manager GSA Leasing Support Services (GLS Max) Company: Newmark Position type ... Coordinate with GSA officials, customer agencies, legal counsel, lessors, brokers, post-award staff ...

GLS US GROUP

PM PACKAGE HANDLER LEAD

Poway, CA · On-site

$17 - $20.25/hr

About GLS US GLS US provides parcel delivery throughout the Western US, Texas, and Colorado with fast, dependable service built around the needs of businesses and their customers. From first-mile ...

GLS US GROUP

PACKAGE HANDLER Part Time AM 0400-0700

Boise, ID · On-site

$15.25 - $18/hr

GLS US provides parcel delivery throughout the Western US, Texas, and Colorado with fast, dependable service built around the needs of businesses and their customers. From first-mile pickup to final ...

GLS US GROUP

PACKAGE HANDLER

Reno, NV · On-site

$16.50 - $19.50/hr

GLS US provides parcel delivery throughout the Western US, Texas, and Colorado with fast, dependable service built around the needs of businesses and their customers. From first-mile pickup to final ...

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Gls Customer Service information

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$26

How much do gls customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for gls customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Gls Customer Service jobs?

For Gls Customer Service jobs, the most frequently searched job titles are:

Customer Service Coordinator

Tempe, AZ • On-site

Global Lending Services
Finance and Insurance • 1 - 5K employees
Learn more about Global Lending Servicesexternal

$17.25 - $22.50/hr

Full-time

Re-posted 16 days ago

Global Lending Services rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

What does it mean to be a Customer Service Coordinator with GLS?
The Customer Service Coordinator will play a vital role in ensuring positive customer experiences. This position will use comprehensive knowledge of the loan process as well as internal processes and procedures to handle complex customer cases as an escalated level of support.
How will you drive value within the organization as a Customer Service Coordinator?
  • Serve as a resource to frontline associates in handling challenging customer cases, understanding account complexities, and resolving escalated issues
  • Take ownership of customer-related issues escalated by front line associates and see them to completion
  • Quickly build rapport with customers to win their trust in the resolution of their issues
  • Play a vital role in educating and effectively explaining to customers the details of their auto loan
  • Apply critical thinking skills in problem solving to assist customers and still adhere to company policies to protect the interests of the organization
  • Review, identify, resolve, and track root causes for all escalations such as account disputes, customer service complaints, and regulatory compliance
  • Provide real-time assistance to front line associates on calls
  • Listen to customer feedback and share expertise in making recommendations to management on how to create a more positive customer experience
  • Provide feedback on escalated trends impacting customer experience
  • Facilitate delivery of training of any system enhancements or strategies to improve customer experience
  • Maintain electronic records and files that support work performed and results
  • Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management
  • Perform additional assignments and special projects as required by the needs of the company or as directed by management

What should you already know to be successful in this role as a Customer Service Coordinator?
  • High school diploma or equivalent required
  • Minimum of one-year customer service experience required; customer service experience in the consumer finance industry preferred
  • Strong verbal and written communication skills
  • Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information. Team player that can adapt in a fast paced and changing environment
  • Proficient computer skills with working knowledge of standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
  • Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
  • Excellent critical thinking, problem solving, and decision-making skills
  • Commitment to exemplifying the organizational core values and key competencies

Employment Requirements:
  • Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity
  • Remain in a stationary position up to 100% of the workday
  • Constantly operate a computer and other standard office equipment
  • Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects.
  • Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling

Schedule:
  • This position is full-time; day shift
  • Regular, predictable attendance is required, including overtime hours as business demands dictate

As part of our hiring process, we may use automated tools or artificial intelligence technologies to assist in evaluating applications, assessing qualifications, and supporting hiring decisions. All employment decisions are ultimately reviewed in accordance with applicable laws and company policies.

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