Global Technical Service Manager Jobs (NOW HIRING)

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Global Technical Engineering Specialist - Property to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Risk Engineering

Through our global, world-class engineering capabilities, AIG provides risk engineering and specialist services to help identify and reduce risks at AIG insured clients and properties. We perform comprehensive risk evaluations and recommend solutions that combine cutting-edge thinking and common-sense practicality to avoid or mitigate exposures. Our mission is to make a difference that directly contributes to our customers' success. We also actively participate in, and contribute to, the development and fine-tuning of industry standards and codes.

How you create an impact:

• Contribute to the development of technical risk engineering guidelines, bulletins, processes, and tools.
• Maintain current industry knowledge of losses and research of new technologies and emerging risks.

• Assist with complex technical property questions and plan reviews.
• Conduct research for technical issues where there is limited or no industry guidance and work in conjunction with Head of Technical Services, Chief Underwriting Office, and Risk Engineering Leadership to determine AIG's stance on the topic.
• Lead training and development within risk engineering, underwriting, and external clients and organizations.
• Manage training enrollment and participation records.
• Manage the training and technical guideline libraries.

• Work in conjunction with Head of Technical Services and Risk Engineering Managers to support development of systems and process efficiencies.
• Maintain and provide oversight of the development of risk engineering tools.
• Participate in external technical and industry groups (NFPA, CFPS, etc.)

WhatYou'llNeedto Succeed

• Bachelor's degree in Science, Technology, Engineering or Mathematics or equivalent industry knowledge
• Minimum fifteen (15)years of highly protected risk, specialized industry and/or boiler and machinery field experience
• Knowledge of a wide range of commercial property occupancies, including light hazard and heavy industrial occupancies
• Strong communication skills-both oral and written
• Ability/willingness to travel to client and account meetings as well as technical conferences on occasion as requested.

Soft Skills:

• Highly motivated and workswell without close supervision.
• The individual must be able to make decisions with and withoutestablishedguidelines and toprovidetechnical support to risk engineers, underwriters,andclients.
• Ability to work closely with various Global Head of Technical Services, Account Teams (including Account Engineers) and Underwriters
• Ability to multi-task and complete assignmentson-time.

Hard Skills:

• Professional Engineer, Certified Fire Protection Specialist Designation, or similar(desired but notrequired)
• Ability to perform reviews of buildings and other structures.
• Ability to read risk reports, construction drawings, diagrams, printed materials.
• Familiarity with NFPA, FM, and other industry standards

Additional Requirements:

• Ability to perform physical activitiesrequiredfor the position (i.e., be onfeetandwalking8-10 hours a day, safely work at heights)
• Ability to understand and appreciate safety training specific tonumerousworkplace and construction hazards.
• Ability to lift and carry materials and equipment up to 50 lbs.
• Ability to wear safety equipment required for the position if mentoring at survey (hard hat, safety shoes, safety glasses and hearing protection)
• Ability to perform physical activities required for the position.
• Ability/willingness to be on-line on Teams (and green when not in meetings) daily when working as part of an immediate-access support team.

Join us as a Global Technical Specialist-Property to play a crucial frontline role that will make the most of your technical expertise. Open to all U.S. locations, including Remote, along with Toronto, Canada.

The base salary range for this position is $150,000-$190,000 (USD). However, the final base salary offered to a candidate may be higher or lower than the range depending on the candidate's specific work location and other potential factors. Your actual compensation will be dependent on your skills, experience, and qualifications. If your compensation expectations are above the posted range, we still encourage you to apply-your unique background matters to us. This position is also eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

For positions based in Ontario, the base salary range is $110,000-$140,000, CAD.

#LI-RG1 #InsuranceRiskEngineeringJobs

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.