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Global Service Readiness Program Manager Jobs (NOW HIRING)

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Regulatory Readiness Program Manager

Menlo Park, CA · Remote

$163K/yr

The Regulatory Readiness Program Manager supporting a given regulatory area is central to ensuring Product can identify how external pressures may impact current and/or future product plans.This role ...

ORBIS, Inc.

*Program Manager I

Philadelphia, PA · On-site

The candidate shall support daily program activities of the NSWCPD DDG In-Service/ Readiness Program, Code 222. * The candidate will support the NSWCPD Program Manager in the execution of their ...

Goldbelt, Inc.

Program Manager

$130K - $150K/yr

The purpose of RCTAA Support Services is to ensure all eligible Reserve Component service members ... A strong understanding of ARNG Family Readiness programs, Financial Education programs, and the ...

Fortive

Manufacturing Engineering Manager

Everett, WA · On-site

$121K - $150K/yr

... service readiness, serviceability improvements, and ongoing technical support for global service ... Experience developing business cases and leading pilot programs to validate new capabilities or ...

Baxter Healthcare

NY · On-site

$136K - $187K/yr

Act as the primary liaison between Global Service and FLC business partners, including Sales ... Facilitate service readiness for new product introductions, ensuring field teams are equipped with ...

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Global Service Readiness Program Manager information

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$143K

How much do global service readiness program manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for global service readiness program manager in the United States is $75,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $89,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Global Service Readiness Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $75,916 per year, or $36.5 per hour.

Services Program Manager : 26-02421

Mountain View, CA • On-site

Akraya Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Akraya Inc.external

$75 - $80/hr

Temporary

Posted 22 days ago

Job description


Primary Skills: Global Services NPI / Product Introduction Program Management (Expert), Cross-Functional Project Management (Expert), Field Service & Service Operations Readiness (Expert), Medical Device / Robotics Product Development (Advanced), Risk / Schedule / Stakeholder Management (Advanced)
Contract Type: W2 Only
Duration: 12+ Months
Location: Sunnyvale, CA (Hybrid - Minimum 3 Days/Week Onsite)
Pay Range: $75 - $80 on W2
Job Summary:
We are seeking an experienced Project Manager / Services Program Manager to lead cross-functional projects for the Global Services Business Unit (GSBU), supporting new product development, NPI, product introduction, and product sustainment initiatives. The ideal candidate will have strong experience managing complex capital equipment, medical device, robotics, or similar products and will serve as the key liaison between Engineering/Engineering PMO and Field Service, Technical Support, Customer Success, and Service Operations. This role requires strong leadership, service-readiness expertise, stakeholder management, and the ability to drive complex programs in a fast-paced, highly regulated environment.
Key Responsibilities:
  • Lead cross-functional NPI and product sustainment projects on behalf of the Global Services organization, ensuring service readiness, planning, communication, risk mitigation, and alignment with commercialization milestones.
  • Develop and maintain project schedules, budgets, milestones, risks, dependencies, and status reporting, providing early visibility into issues that may impact delivery.
  • Partner closely with Engineering to define and drive service requirements upstream, influencing product design, installation, troubleshooting, repair, maintenance, and overall serviceability.
  • Develop and execute domestic and global service strategies, ensuring Field Service, Technical Support, Customer Success, and Service Operations are prepared for new product launches.
  • Lead design reviews, stakeholder meetings, and cross-functional working sessions while aligning Engineering, Marketing, Services, and other internal/external business partners.
  • Drive continuous improvement across project management, product development, service readiness, and product lifecycle processes, including root-cause analysis and corrective actions.
Must-Have Skills:
  • 4+ years of experience managing complex capital equipment, medical devices, robotics, or similar products involving mechanical, electrical, and software components.
  • Proven experience managing NPI/product launches on behalf of Field Service, Service Operations, or Technical Support organizations.
  • Strong experience with cross-functional project management, including schedules, risks, dependencies, stakeholder alignment, and business readiness.
  • Experience influencing product development through Design for Serviceability / Design for Maintenance principles and practices.
Nice-to-Have Skills:
  • Experience in medical device, surgical robotics, or highly regulated product development environments.
  • Familiarity with CFR, ISO, and medical device regulatory requirements.
  • Experience managing products with complex architectures and large numbers of SKUs, service requirements, and global deployment considerations.
Preferred Qualifications:
  • Bachelor's degree in Engineering, Science, Business, Finance, or a related field; Engineering or scientific degree strongly preferred.
  • PMP or other project management certification is preferred.
  • Strong ability to influence without direct authority, communicate with both technical and executive audiences, and facilitate complex cross-functional discussions.
  • Demonstrated ability to work autonomously in a fast-paced environment, manage multiple priorities, make sound decisions, and proactively identify and resolve risks.
Work Arrangement: Hybrid - minimum 3 days per week from the office
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
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About Akraya

Sourced by ZipRecruiter

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2021 Best Staffing Firm to Temp for by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2001

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