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Global Service Delivery Manager Jobs (NOW HIRING)

GardaWorld

Service Delivery Manager

London, ON · On-site

As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes ...

Virtucom Inc

Service Delivery Manager

Naperville, IL

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

Inspiroz

Service Delivery Manager

New York, NY · On-site

ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team. As an SDM, you will play a crucial ...

Dataprise

Service Delivery Manager

Rockville, MD · On-site +1

The Service Delivery Manager (SDM) is the client's primary operational advocate and is responsible for ensuring their support and service needs are understood, coordinated, and addressed across the ...

Retool, Inc.

Service Delivery Manager

Manhattan, NY · On-site

$143.28 - $208.24/hr

ABOUT THE ROLE Retool's Service Delivery Managers own execution and delivery for a portfolio of high-impact Professional Services engagements. This is a hands‑on, embedded delivery role. You will ...

NetApp, Inc.

Service Delivery Manager

Morrisville, NC · On-site

$170 - $220/hr

Job Summary As a Service Delivery Manager, you are responsible for managing the day-to-day delivery of NetApp's Managed Services to customers. You will work closely with the NetApp Managed Services ...

Doyon Limited

Service Delivery Manager

Gaithersburg, MD · On-site

The Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping ...

AQUALIS

Service Delivery Manager

Olympia, WA

$25 - $32/hr

The Service Delivery Manager (SDM / Landscape Crew Lead) assists with keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the ...

Clearwater Analytics

Service Delivery Manager

Boise, ID · On-site

Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...

AQUALIS

Service Delivery Manager

Olympia, WA · On-site

$25 - $32/hr

The Service Delivery Manager (SDM / Landscape Crew Lead) assists with keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the ...

Clean Harbors

Service Delivery Manager

Englewood, CO

Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

Fujitsu

Senior Service Delivery Manager

Richardson, TX · On-site

The SDM manages global delivery teams, oversees service governance, drives operational maturity, and acts as the trusted advisor to customer stakeholders. The position requires strong ITIL service ...

T-Mobile

Service Delivery Manager - GOV

Edina, MN · On-site

$84K - $151K/yr

Job Overview The Service Delivery Manager - GOV is responsible for the disciplined execution of public-sector and regulated B2B service deliveries at T-Mobile. This role ensures deployment and ...

Brunswick Group

ICT Service Delivery Manager

New York, NY · On-site

$150K - $160K/yr

The Service Delivery Manager will report to the Group Head of ICT Service Delivery and play a key ... Partner with the global ICT leadership team to align processes, reporting, and standards across all ...

Eircom Limited

WV · On-site

$79.65 - $125.17/hr

As SOC Service Delivery Manager, you'll be the bridge between our customers and our cybersecurity experts, ensuring our Security Operations Centre (SOC) services deliver real business value. You'll ...

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Showing results 21-40

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Global Service Delivery Manager information

See salary details

$29K

$93.9K

$160.5K

How much do global service delivery manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for global service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a global service delivery manager?

To thrive as a Global Service Delivery Manager, you need expertise in project management, IT service management frameworks (like ITIL), and a proven track record in managing large-scale, international service operations. Familiarity with ITSM tools such as ServiceNow, as well as certifications like ITIL or PMP, are commonly required. Exceptional leadership, cross-cultural communication, and problem-solving skills are vital to coordinate global teams and ensure client satisfaction. These competencies are crucial for delivering consistent, high-quality services across diverse regions while meeting business objectives and client expectations.

What is a global service delivery manager?

A Global Service Delivery Manager is responsible for overseeing the delivery of services to clients across multiple countries or regions. They coordinate teams, manage resources, and ensure that service level agreements (SLAs) are met on a global scale. This role often involves working with cross-functional and multicultural teams to provide consistent, high-quality service. The manager also focuses on process improvement and customer satisfaction, addressing any issues that arise in the delivery of services. Effective communication and leadership skills are essential for success in this position.

How does a global service delivery manager typically collaborate with cross-functional and international teams?

A Global Service Delivery Manager frequently works with diverse teams spanning multiple regions and time zones, including IT, operations, customer support, and local business units. Effective communication and coordination are essential, often involving regular virtual meetings, status updates, and shared project management tools to ensure alignment. Building strong relationships and understanding cultural differences can help streamline service delivery and resolve issues quickly, making adaptability and cross-cultural competence important for success in this role.

What is the difference between Global Service Delivery Manager vs Service Delivery Manager?

AspectGlobal Service Delivery ManagerService Delivery Manager
CredentialsTypically requires project management certifications (PMP, ITIL)Similar certifications, often with a focus on local or regional standards
Work EnvironmentOversees multiple regions or countries, managing global teamsFocuses on specific regions or clients within a country or area
Employer & Industry UsageCommon in multinational corporations across IT, telecom, and consultingUsed in both large and small organizations, often within specific industries
Search & Comparison IntentOften compared for roles involving international coordination and strategyCompared for roles focused on local service delivery and client satisfaction

The main difference is that a Global Service Delivery Manager manages services across multiple regions worldwide, focusing on international coordination, while a Service Delivery Manager typically handles local or regional service operations. Both roles require similar certifications and skills but differ in scope and geographic focus.

What cities are hiring for Global Service Delivery Manager jobs? Cities with the most Global Service Delivery Manager job openings:
Who are the top companies hiring for Global Service Delivery Manager jobs? The top employers for Global Service Delivery Manager jobs are:
What states have the most Global Service Delivery Manager jobs? States with the most job openings for Global Service Delivery Manager jobs include:
Global Service Delivery Manager jobs near you
Infographic showing various Global Service Delivery Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Service Delivery Manager

GardaWorld

London, ON • On-site

Full-time, Contractor

Re-posted 23 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 406 frontline employees who took The Breakroom Quiz

88th of 116 rated security

Job description

Are you ready to lead, innovate, and make an impact? Do you excel at tackling challenges head-on and inspiring teams to achieve their best? If so, GardaWorld is on the hunt for a savvy Bilingual (EN/FR) Service Delivery Manager to steer our ship towards new horizons.   

As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success. 

Job Responsibilities: 

  • Conduct and manage daily operations to meet productivity targets and quality standards. 

  • Develop and implement streamlined processes to enhance efficiency. 

  • Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation. 

  • Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness. 

  • Foster a culture of teamwork, accountability, and continuous improvement among team members. 

  • Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow. 

Qualifications: 

  • Post-secondary education or equivalent work experience. 

  • A minimum of 1-3 years of direct management experience. 

  • Conversationally fluent in both French and English is required

  • Strong leadership skills with a track record of building high-performing teams. 

  • Exceptional analytical and problem-solving abilities. 

  • Excellent communication and interpersonal skills. 

  • A strategic mindset with the ability to drive results in a dynamic environment. 

Employment Details: 

  • Employment Type: 12-month contract position

  • Salary: $63,000 - $70,000

  • Location: London International Airport (YXU) 

If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together! 

No artificial intelligence (AI) tools are used in the screening or selection of candidates.

This posting is for a position that is currently vacant within the organization.

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