ZipRecruiter

Log In

1

Global Service Delivery Manager Jobs in Decatur, GA

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · On-site

$17.25 - $22.50/hr

Ability to be polite when asking people to repeat, calm those who are angry and manage multiple ... Collaborate with GSC Global Service Centers on import and export document preparation and release ...

NTT DATA Services

IT Delivery Director

Atlanta, GA · On-site

$203K/yr

Stay informed about global industry trends and their impact on IT services Organization * Apply ... Experience with Managed Private Cloud, Infrastructure Services, and Datacenter Migration Services

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · On-site

$17.25 - $22.50/hr

... due, delivery location of cargo and information on Bill of Lading and Manifest to consignee. • ... Work with GSC Global Service Center as applicable ref any Customs AEI. • Capture any import or ...

NTT DATA Services

IT Delivery Director

Atlanta, GA · On-site

$203K/yr

Stay informed about global industry trends and their impact on IT services Organization * Apply ... Experience with Managed Private Cloud, Infrastructure Services, and Datacenter Migration Services

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · On-site

$17.25 - $22.50/hr

... due, delivery location of cargo and information on Bill of Lading and Manifest to consignee. • ... Work with GSC Global Service Center as applicable ref any Customs AEI. • Capture any import or ...

JAS

Global Systems Manager

Atlanta, GA · On-site

... services. The Global Systems Manager is responsible for the delivery, optimization, and governance of the organization's data center systems, including backups, patching, and monitoring. This role ...

JAS

Global Systems Manager

Atlanta, GA

... services. The Global Systems Manager is responsible for the delivery, optimization, and governance of the organization's data center systems, including backups, patching, and monitoring. This role ...

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · Hybrid

$17.25 - $22.50/hr

Our global network spans 140 countries , 400 offices , and a growing portfolio of terminal and ... This scale enables us to deliver consistent, highquality service across continents and to support ...

next page

Showing results 1-20

All JobsGlobal Service Delivery JobsGlobal Service Delivery Manager JobsGlobal Service Delivery Manager Jobs in Decatur, GA

Global Service Delivery Manager information

See Decatur, GA salary details

$28.3K

$91.7K

$156.7K

How much do global service delivery manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for global service delivery manager in Decatur, GA is $91,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $125,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Global Service Delivery Manager, and why are they important?

To thrive as a Global Service Delivery Manager, you need expertise in project management, IT service management frameworks (like ITIL), and a proven track record in managing large-scale, international service operations. Familiarity with ITSM tools such as ServiceNow, as well as certifications like ITIL or PMP, are commonly required. Exceptional leadership, cross-cultural communication, and problem-solving skills are vital to coordinate global teams and ensure client satisfaction. These competencies are crucial for delivering consistent, high-quality services across diverse regions while meeting business objectives and client expectations.

What is a Global Service Delivery Manager?

A Global Service Delivery Manager is responsible for overseeing the delivery of services to clients across multiple countries or regions. They coordinate teams, manage resources, and ensure that service level agreements (SLAs) are met on a global scale. This role often involves working with cross-functional and multicultural teams to provide consistent, high-quality service. The manager also focuses on process improvement and customer satisfaction, addressing any issues that arise in the delivery of services. Effective communication and leadership skills are essential for success in this position.

How does a Global Service Delivery Manager typically collaborate with cross-functional and international teams?

A Global Service Delivery Manager frequently works with diverse teams spanning multiple regions and time zones, including IT, operations, customer support, and local business units. Effective communication and coordination are essential, often involving regular virtual meetings, status updates, and shared project management tools to ensure alignment. Building strong relationships and understanding cultural differences can help streamline service delivery and resolve issues quickly, making adaptability and cross-cultural competence important for success in this role.

What is the difference between Global Service Delivery Manager vs Service Delivery Manager?

AspectGlobal Service Delivery ManagerService Delivery Manager
CredentialsTypically requires project management certifications (PMP, ITIL)Similar certifications, often with a focus on local or regional standards
Work EnvironmentOversees multiple regions or countries, managing global teamsFocuses on specific regions or clients within a country or area
Employer & Industry UsageCommon in multinational corporations across IT, telecom, and consultingUsed in both large and small organizations, often within specific industries
Search & Comparison IntentOften compared for roles involving international coordination and strategyCompared for roles focused on local service delivery and client satisfaction

The main difference is that a Global Service Delivery Manager manages services across multiple regions worldwide, focusing on international coordination, while a Service Delivery Manager typically handles local or regional service operations. Both roles require similar certifications and skills but differ in scope and geographic focus.

Global Service Delivery Manager jobs near you
Senior Product Manager, Service Delivery

Senior Product Manager, Service Delivery

LawnStarter

Atlanta, GA

$121K - $160K/yr

Full-time

Posted 3 days ago

Job description

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services - operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Service Delivery at LawnStarter

We make a promise on both sides of the marketplace: customers get a job done well, and Pros get paid fairly for doing it. Service delivery is everything that happens after a customer books - keeping that promise through completion, support, and the moments when things don't go to plan.

This is the hard part of running a marketplace: we broker work we can't directly see, between two parties whose interests sometimes collide. Get it right and people stay for years. Get it wrong and you lose customers, Pros, or both. Trust is the product - and increasingly, the systems that protect it are AI-powered.

Apply