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Global Process Manager Jobs in Chicago, IL (NOW HIRING)

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and ... We also help merchants connect with their customers, process exchanges and returns, and manage risk.

Serve as the Global Process Owner for CDW's enterprise performance management process, including philosophy, design, governance, standards, and continuous improvement. * Set the strategic direction ...

Join Our Team as a Senior Manager- Business Process - Receipt to Deliver The Business Process ... Collaborate with Global Supply Chain Leadership: To co design, align and standardize Receipt to ...

They will establish the global framework, clarify roles and decision rights, drive adoption of common processes and tools, and align regional execution to enterprise standards. Success requires deep ...

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They will establish the global framework, clarify roles and decision rights, drive adoption of common processes and tools, and align regional execution to enterprise standards. Success requires deep ...

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Showing results 21-40

Global Process Manager information

See Chicago, IL salary details

$35K

$104.8K

$171.5K

How much do global process manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for global process manager in Chicago, IL is $104,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $133,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a global process manager?

To thrive as a Global Process Manager, you need strong analytical skills, expertise in process optimization, and experience with project management, often supported by a degree in business, engineering, or a related field. Familiarity with Lean Six Sigma methodologies, business process management (BPM) tools, and ERP systems is typically required, with certifications like Six Sigma or PMP being advantageous. Exceptional communication, cross-cultural collaboration, and change management skills help you lead global teams and drive process improvements. These abilities are crucial for ensuring efficient, standardized operations and successful change implementation across diverse international environments.

How does a global process manager typically collaborate with cross-functional and international teams?

Global Process Managers frequently work with cross-functional teams spread across different countries and time zones. They coordinate process improvements, facilitate alignment among local and global stakeholders, and ensure best practices are consistently implemented. Effective communication and adaptability are crucial, as the role often involves virtual meetings, negotiating with diverse teams, and balancing varying regional requirements. This collaboration not only drives operational efficiency but also fosters professional relationships and cultural understanding within the organization.

What is the difference between Global Process Manager vs Business Process Analyst?

AspectGlobal Process ManagerBusiness Process Analyst
CredentialsTypically requires a bachelor's degree in business, operations, or related field; certifications like Six Sigma or PMP are commonUsually holds a bachelor's degree in business, management, or similar; certifications like Lean or Six Sigma are beneficial
Work EnvironmentWorks across multiple regions or globally, managing large-scale processesFocuses on analyzing and improving specific processes within a department or project
Employer & Industry UsageCommon in multinational corporations, manufacturing, and supply chain industriesFound in consulting firms, finance, and corporate operations teams

The Global Process Manager oversees and optimizes processes on a global scale, requiring strategic leadership and cross-regional coordination. In contrast, the Business Process Analyst concentrates on analyzing and improving specific processes within a particular area, often supporting continuous improvement initiatives. Both roles require process improvement certifications but differ mainly in scope and scale.

What are popular job titles related to Global Process Manager jobs in Chicago, IL?

For Global Process Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Global Process Manager jobs in Chicago, IL look for?

The top searched job categories for Global Process Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Global Process Manager jobs?

Cities near Chicago, IL with the most Global Process Manager job openings:

Infographic showing various Global Process Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $104,800 per year, or $50.4 per hour.

Senior Director, Global Process Leader - Invoice to Cash

Transunion

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 29 days ago


TransUnion rating

9.3

Company rating: 9.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

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Team Overview

The Global Invoice-to-Cash team is responsible for overseeing billing, cash application, collections, dispute management, and related process governance across multiple regions. This team plays a critical role in supporting TransUnion's financial operations by ensuring timely, accurate, compliant, and scalable Invoice-to-Cash processes that enable business growth and enhance the customer experience.
This role will partner closely with Sales, Sales Operations, Finance, Tax, Treasury, Legal, Technology, and Global Finance Shared Services teams, with an initial focus on the US, Canada, and UK before expanding across additional global operations.
This role reports to the VP of Global Finance & Shared Services This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

The Senior Director, Global Process Leader, Invoice to Cash will serve as the strategic owner of the end-to-end global Invoice-to-Cash process. This leader will drive process standardization, operational excellence, automation, governance, vendor management, and transformation across global billing, collections, cash application, credit, and dispute management operations.

  • Define and own the global strategy, vision, and roadmap for Invoice-to-Cash, ensuring alignment with business objectives, Sales/Sales Operations, and Finance priorities.
  • Lead the design, standardization, documentation, and governance of global Invoice-to-Cash processes, policies, controls, SOPs, and best practices across regions.
  • Oversee global Invoice-to-Cash operations to ensure timely, accurate, efficient, and compliant transaction processing across multiple geographies.
  • Partner with Global Finance Shared Services teams in Pune, India and Costa Rica, along with key business stakeholders, to oversee global delivery of the Invoice-to-Cash process.
  • Drive continuous improvement, process reengineering, digitization, and automation to reduce manual work, improve accuracy, lower operating costs, and support scalable growth.
  • Establish and monitor key performance indicators, identify underperformance, conduct root cause analysis, and implement corrective action plans.
  • Lead change management efforts to support adoption of new processes, policies, technologies, and governance models across global teams.
  • Manage strategic vendor relationships supporting Invoice-to-Cash, including contract compliance, service optimization, issue resolution, and risk mitigation.
  • Serve as the key liaison between Invoice-to-Cash teams and stakeholders across Finance, Sales, Sales Operations, Tax, Treasury, Legal, Procurement, and Technology.
  • Lead, develop, and inspire a high-performing global team, fostering a culture of accountability, process discipline, operational excellence, and innovation.

Required Knowledge and Experiences

  • 15+ years of relevant experience, including 8+ years in a global Invoice-to-Cash process leadership role within a shared services or large multinational environment.
  • Deep end-to-end Invoice-to-Cash expertise across billing, collections, credit, cash application, dispute management, process governance, and operational controls.
  • Proven experience leading global process standardization, transformation, system implementations, automation, and governance across complex, matrixed organizations.
  • Strong executive presence, stakeholder management, communication, analytical, and leadership skills, with the ability to translate strategy into measurable outcomes.
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent experience with demonstrated success leading global finance operations.
Required Technical Skills
  • Experience with major ERP and finance technology platforms such as PeopleSoft, Oracle, SAP, HighRadius, or similar systems.
  • Strong understanding of Invoice-to-Cash automation, workflow tools, system integrations, reporting, and data accuracy controls.
  • Ability to leverage KPIs, dashboards, root cause analysis, and performance data to drive operational improvements.
  • Experience partnering with Technology teams to define business requirements, improve system capabilities, and support global process transformation.
  • Working knowledge of internal controls, audit standards, compliance requirements, and country-specific tax or regulatory considerations related to Invoice-to-Cash operations.
We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:
  • Experience driving AI, robotics, or advanced automation initiatives within finance operations or shared services environments.
  • Experience managing global vendors or outsourced service providers supporting finance operations.
  • Exposure to global operations across North America, Europe, India, Costa Rica, or other shared services delivery locations.
  • Experience improving customer experience, issue resolution models, and escalation management across finance or order-to-cash processes.
  • Ability to benchmark process performance against industry standards and drive best-in-class operational outcomes.

Benefits that support every part of your life:

At TransUnion, we design benefits to help youfeel well, do well, and plan well-from day one.

For Your Health: Enjoyday-one eligibilityfor medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.

For Your Protection: We've got your back withcompanypaid basic life and AD&D, optionalvoluntary life and AD&Dfor you and your family, andshort and longterm disability. You can also opt into alegal plan,pet insurance, andtravel accident coverage.

For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support, we're here for every chapter. AccessDependent Care FSA for possibility of an employer match, a complimentaryCare@Workmembership, andup to 12 weeks of paid parental leavewith eligibility for a thoughtful, gradual return.

For Your Future: Build toward what's next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resources,career coaching, and optionallongterm care insuranceto plan confidently.

For You: Grow and recharge withtuition reimbursement,flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employeediscounts,charitable gift matching, andpaid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access24/7 supportincluding professionaltherapy,coaching, and emotional wellbeing programs alongside guided meditation and resources that supportphysical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

Pay Scale Information:The U.S. base salary range for this position is $166,800.00 - $250,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Sr Director, Shared Services

Company:

TransUnion LLC

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