Lead change management efforts to support adoption of new processes, policies, technologies, and governance models across global teams. * Manage strategic vendor relationships supporting Invoice-to ...
Lead change management efforts to support adoption of new processes, policies, technologies, and governance models across global teams. * Manage strategic vendor relationships supporting Invoice-to ...
Lead change management efforts to support adoption of new processes, policies, technologies, and governance models across global teams. * Manage strategic vendor relationships supporting Invoice-to ...
Lead change management efforts to support adoption of new processes, policies, technologies, and governance models across global teams. * Manage strategic vendor relationships supporting Invoice-to ...
Senior Director, Global Process Leader - Invoice to Cash
Chicago, IL · On-site
$166.80 - $250/hr
Lead change management efforts to support adoption of new processes, policies, technologies, and governance models across global teams. * Manage strategic vendor relationships supporting Invoice-to ...
Senior Director, Global Process Leader - Invoice to Cash
Chicago, IL · On-site
$166.80 - $250/hr
Lead change management efforts to support adoption of new processes, policies, technologies, and governance models across global teams. * Manage strategic vendor relationships supporting Invoice-to ...
At Capital One, Process Management is a critical driver of our digital transformation and ... Partner with Global Product Network stakeholders to manage document lifecycles, including version ...
At Capital One, Process Management is a critical driver of our digital transformation and ... Partner with Global Product Network stakeholders to manage document lifecycles, including version ...
Global Aerospace Engines Manager
Chicago, IL · On-site
$90 - $120/hr
Overview The Global Engine Manager - Aerospace is responsible for leading the onboarding, quoting ... This role ensures standardized processes, procedures, and operational governance across all regions ...
New
Global Aerospace Engines Manager
Chicago, IL · On-site
$90 - $120/hr
Overview The Global Engine Manager - Aerospace is responsible for leading the onboarding, quoting ... This role ensures standardized processes, procedures, and operational governance across all regions ...
New
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and ... Facilitate cross-functional process improvement initiatives across Sales, Customer Service ...
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and ... Facilitate cross-functional process improvement initiatives across Sales, Customer Service ...
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and ... Facilitate cross-functional process improvement initiatives across Sales, Customer Service ...
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and ... Facilitate cross-functional process improvement initiatives across Sales, Customer Service ...
Manager, Business Process
Chicago, IL · On-site
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and ... We also help merchants connect with their customers, process exchanges and returns, and manage risk.
Manager, Business Process
Chicago, IL · On-site
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and ... We also help merchants connect with their customers, process exchanges and returns, and manage risk.
Knowledge of development and registration timelines and requirements in major markets, to enable process management and compliance. * Agile minded, with experience in global process improvement ...
Knowledge of development and registration timelines and requirements in major markets, to enable process management and compliance. * Agile minded, with experience in global process improvement ...
Manager, Commercial Process Excellence & CRM Strategy
Morton Grove, IL · On-site
$120 - $135/hr
Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über ... Facilitate cross-functional process improvement initiatives across Sales, Customer Service ...
New
Manager, Commercial Process Excellence & CRM Strategy
Morton Grove, IL · On-site
$120 - $135/hr
Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über ... Facilitate cross-functional process improvement initiatives across Sales, Customer Service ...
New
Manager, Commercial Process Excellence & CRM Strategy
Morton Grove, IL · On-site
$120 - $135/hr
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and ... Commercial Process Leadership Lead the evaluation, design, documentation, and optimization of end ...
New
Manager, Commercial Process Excellence & CRM Strategy
Morton Grove, IL · On-site
$120 - $135/hr
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and ... Commercial Process Leadership Lead the evaluation, design, documentation, and optimization of end ...
New
Process Technology Manager - Food & Beverage (Multiple Locations)
Chicago, IL · On-site
$215K - $390K/yr
Description The Global Facilities Food & Beverage Process Technology Manager will be the overall manufacturing & technology expert in their (sub)market. The PTM will work closely with the Business ...
Process Technology Manager - Food & Beverage (Multiple Locations)
Chicago, IL · On-site
$215K - $390K/yr
Description The Global Facilities Food & Beverage Process Technology Manager will be the overall manufacturing & technology expert in their (sub)market. The PTM will work closely with the Business ...
Senior Process Engineer - Plastic Extrusion Expertise Required
Itasca, IL · On-site
$101K - $131K/yr
Asset & Performance Management: * Develop and maintain a comprehensive global equipment inventory ... Process Monitoring & Innovation Support: * Implement process monitoring and condition-tracking ...
Senior Process Engineer - Plastic Extrusion Expertise Required
Itasca, IL · On-site
$101K - $131K/yr
Asset & Performance Management: * Develop and maintain a comprehensive global equipment inventory ... Process Monitoring & Innovation Support: * Implement process monitoring and condition-tracking ...
Global Technology & Innovation Process Lead
Aurora, IL · On-site
$102K - $133K/yr
Global Technology & Innovation Process Lead The Role Entegris is currently seeking a Global ... By integrating infrastructure planning, CAPEX management, and process discipline, this role enables ...
Global Technology & Innovation Process Lead
Aurora, IL · On-site
$102K - $133K/yr
Global Technology & Innovation Process Lead The Role Entegris is currently seeking a Global ... By integrating infrastructure planning, CAPEX management, and process discipline, this role enables ...
Manager, Talent Management
Rosemont, IL · On-site
$114 - $159/hr
Serve as the Global Process Owner for CDW's enterprise performance management process, including philosophy, design, governance, standards, and continuous improvement. * Set the strategic direction ...
Manager, Talent Management
Rosemont, IL · On-site
$114 - $159/hr
Serve as the Global Process Owner for CDW's enterprise performance management process, including philosophy, design, governance, standards, and continuous improvement. * Set the strategic direction ...
Senior Manager - Business Process
Chicago, IL · On-site
$154K - $205K/yr
Join Our Team as a Senior Manager- Business Process - Receipt to Deliver The Business Process ... Collaborate with Global Supply Chain Leadership: To co design, align and standardize Receipt to ...
Senior Manager - Business Process
Chicago, IL · On-site
$154K - $205K/yr
Join Our Team as a Senior Manager- Business Process - Receipt to Deliver The Business Process ... Collaborate with Global Supply Chain Leadership: To co design, align and standardize Receipt to ...
Executive Recruitment Manager
Northbrook, IL · On-site
$108K - $145K/yr
They will establish the global framework, clarify roles and decision rights, drive adoption of common processes and tools, and align regional execution to enterprise standards. Success requires deep ...
New
Executive Recruitment Manager
Northbrook, IL · On-site
$108K - $145K/yr
They will establish the global framework, clarify roles and decision rights, drive adoption of common processes and tools, and align regional execution to enterprise standards. Success requires deep ...
New
In this role, you will partner with Finance, technical teams, global process owners, and other ... Managing workstreams within transformation initiatives by evaluating business needs, developing ...
In this role, you will partner with Finance, technical teams, global process owners, and other ... Managing workstreams within transformation initiatives by evaluating business needs, developing ...
Executive Recruitment Manager
Northbrook, IL · On-site
$108 - $145/hr
UL Solutions is seeking an experienced Executive Talent Acquisition Manager to own and lead the ... Establish global standards for process, governance, roles and responsibilities, documentation ...
Posted today
Executive Recruitment Manager
Northbrook, IL · On-site
$108 - $145/hr
UL Solutions is seeking an experienced Executive Talent Acquisition Manager to own and lead the ... Establish global standards for process, governance, roles and responsibilities, documentation ...
Posted today
Executive Recruitment Manager
Northbrook, IL · On-site
$108K - $145K/yr
They will establish the global framework, clarify roles and decision rights, drive adoption of common processes and tools, and align regional execution to enterprise standards. Success requires deep ...
New
Executive Recruitment Manager
Northbrook, IL · On-site
$108K - $145K/yr
They will establish the global framework, clarify roles and decision rights, drive adoption of common processes and tools, and align regional execution to enterprise standards. Success requires deep ...
New
Global Process Manager information
See Chicago, IL salary details
$35K - $47.4K
7% of jobs
$47.4K - $59.8K
7% of jobs
$59.8K - $72.3K
9% of jobs
$73.1K is the 25th percentile. Wages below this are outliers.
$72.3K - $84.7K
12% of jobs
$84.7K - $97.1K
13% of jobs
The median wage is $98.8K / yr.
$97.1K - $109.5K
12% of jobs
$109.5K - $121.9K
11% of jobs
$127.2K is the 75th percentile. Wages above this are outliers.
$121.9K - $134.3K
11% of jobs
$134.3K - $146.7K
8% of jobs
$146.7K - $159.1K
5% of jobs
$159.1K - $171.5K
5% of jobs
$35K
$104.8K
$171.5K
How much do global process manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a global process manager?
How does a global process manager typically collaborate with cross-functional and international teams?
What is the difference between Global Process Manager vs Business Process Analyst?
| Aspect | Global Process Manager | Business Process Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, operations, or related field; certifications like Six Sigma or PMP are common | Usually holds a bachelor's degree in business, management, or similar; certifications like Lean or Six Sigma are beneficial |
| Work Environment | Works across multiple regions or globally, managing large-scale processes | Focuses on analyzing and improving specific processes within a department or project |
| Employer & Industry Usage | Common in multinational corporations, manufacturing, and supply chain industries | Found in consulting firms, finance, and corporate operations teams |
The Global Process Manager oversees and optimizes processes on a global scale, requiring strategic leadership and cross-regional coordination. In contrast, the Business Process Analyst concentrates on analyzing and improving specific processes within a particular area, often supporting continuous improvement initiatives. Both roles require process improvement certifications but differ mainly in scope and scale.
What are popular job titles related to Global Process Manager jobs in Chicago, IL?
For Global Process Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Global Process Manager jobs in Chicago, IL look for?
The top searched job categories for Global Process Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Global Process Manager jobs?
Cities near Chicago, IL with the most Global Process Manager job openings:

Full-time
Medical, Dental, Vision, PTO
Re-posted 29 days ago
TransUnion rating
9.3
Based on 8 frontline employees who took The Breakroom Quiz
Job description
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Team Overview
The Global Invoice-to-Cash team is responsible for overseeing billing, cash application, collections, dispute management, and related process governance across multiple regions. This team plays a critical role in supporting TransUnion's financial operations by ensuring timely, accurate, compliant, and scalable Invoice-to-Cash processes that enable business growth and enhance the customer experience.This role will partner closely with Sales, Sales Operations, Finance, Tax, Treasury, Legal, Technology, and Global Finance Shared Services teams, with an initial focus on the US, Canada, and UK before expanding across additional global operations.
This role reports to the VP of Global Finance & Shared Services This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
The Senior Director, Global Process Leader, Invoice to Cash will serve as the strategic owner of the end-to-end global Invoice-to-Cash process. This leader will drive process standardization, operational excellence, automation, governance, vendor management, and transformation across global billing, collections, cash application, credit, and dispute management operations.
- Define and own the global strategy, vision, and roadmap for Invoice-to-Cash, ensuring alignment with business objectives, Sales/Sales Operations, and Finance priorities.
- Lead the design, standardization, documentation, and governance of global Invoice-to-Cash processes, policies, controls, SOPs, and best practices across regions.
- Oversee global Invoice-to-Cash operations to ensure timely, accurate, efficient, and compliant transaction processing across multiple geographies.
- Partner with Global Finance Shared Services teams in Pune, India and Costa Rica, along with key business stakeholders, to oversee global delivery of the Invoice-to-Cash process.
- Drive continuous improvement, process reengineering, digitization, and automation to reduce manual work, improve accuracy, lower operating costs, and support scalable growth.
- Establish and monitor key performance indicators, identify underperformance, conduct root cause analysis, and implement corrective action plans.
- Lead change management efforts to support adoption of new processes, policies, technologies, and governance models across global teams.
- Manage strategic vendor relationships supporting Invoice-to-Cash, including contract compliance, service optimization, issue resolution, and risk mitigation.
- Serve as the key liaison between Invoice-to-Cash teams and stakeholders across Finance, Sales, Sales Operations, Tax, Treasury, Legal, Procurement, and Technology.
- Lead, develop, and inspire a high-performing global team, fostering a culture of accountability, process discipline, operational excellence, and innovation.
Required Knowledge and Experiences
- 15+ years of relevant experience, including 8+ years in a global Invoice-to-Cash process leadership role within a shared services or large multinational environment.
- Deep end-to-end Invoice-to-Cash expertise across billing, collections, credit, cash application, dispute management, process governance, and operational controls.
- Proven experience leading global process standardization, transformation, system implementations, automation, and governance across complex, matrixed organizations.
- Strong executive presence, stakeholder management, communication, analytical, and leadership skills, with the ability to translate strategy into measurable outcomes.
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent experience with demonstrated success leading global finance operations.
- Experience with major ERP and finance technology platforms such as PeopleSoft, Oracle, SAP, HighRadius, or similar systems.
- Strong understanding of Invoice-to-Cash automation, workflow tools, system integrations, reporting, and data accuracy controls.
- Ability to leverage KPIs, dashboards, root cause analysis, and performance data to drive operational improvements.
- Experience partnering with Technology teams to define business requirements, improve system capabilities, and support global process transformation.
- Working knowledge of internal controls, audit standards, compliance requirements, and country-specific tax or regulatory considerations related to Invoice-to-Cash operations.
- Experience driving AI, robotics, or advanced automation initiatives within finance operations or shared services environments.
- Experience managing global vendors or outsourced service providers supporting finance operations.
- Exposure to global operations across North America, Europe, India, Costa Rica, or other shared services delivery locations.
- Experience improving customer experience, issue resolution models, and escalation management across finance or order-to-cash processes.
- Ability to benchmark process performance against industry standards and drive best-in-class operational outcomes.
Benefits that support every part of your life:
At TransUnion, we design benefits to help youfeel well, do well, and plan well-from day one.
For Your Health: Enjoyday-one eligibilityfor medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.
For Your Protection: We've got your back withcompanypaid basic life and AD&D, optionalvoluntary life and AD&Dfor you and your family, andshort and longterm disability. You can also opt into alegal plan,pet insurance, andtravel accident coverage.
For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support, we're here for every chapter. AccessDependent Care FSA for possibility of an employer match, a complimentaryCare@Workmembership, andup to 12 weeks of paid parental leavewith eligibility for a thoughtful, gradual return.
For Your Future: Build toward what's next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resources,career coaching, and optionallongterm care insuranceto plan confidently.
For You: Grow and recharge withtuition reimbursement,flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employeediscounts,charitable gift matching, andpaid volunteer time off, plus corporate volunteer events that make it easy to give back.
For Your Wellness: Access24/7 supportincluding professionaltherapy,coaching, and emotional wellbeing programs alongside guided meditation and resources that supportphysical, mental, social, and financial wellness.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.
Pay Scale Information:The U.S. base salary range for this position is $166,800.00 - $250,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.
TransUnion's Internal Job Title:
Sr Director, Shared ServicesCompany:
TransUnion LLCWhat TransUnion employees say
Pay
Benefits
Hours and flexibility
Workplace
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About TransUnion
Sourced by ZipRecruiter
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Chicago, IL, US
Year founded
1968