ZipRecruiter

Log In

1

Global It Support Manager Jobs (NOW HIRING)

Desert IT Solutions

IT Support Technician

Dallas, TX · On-site

$50K - $60K/yr

Reports to: IT Support Manager Pay Rate: 50,000 - 60,000 Annually Duties and Responsibilities * Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user ...

Aramark

IT Assistant Manager

Pampa, TX · On-site

$54K - $80K/yr

The Assistant IT Manager will help support the daily technology experience across Caprock, including end user support, network connectivity, Wi-Fi, IP television, POS systems, access control, door ...

TIER4 GROUP

Field IT Engineer - Atlanta

Atlanta, GA · Hybrid

$85 - $90/hr

Ability to manage multiple sites and support global IT needs. * Flexibility in working hours to ... accommodate project timelines and office hours. * High degree of autonomy, service orientation, and ...

Sierra

IT Support Specialist

New York, NY · On-site

$160K - $180K/yr

What you'll do As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner ... Able to manage competing requests in a shared global queue, communicate priorities, maintain ...

Magna

Regional IT Manager- North America

Troy, MI · On-site

$90K - $110K/yr

The Regional IT Manager - North America serves as the primary liaison between Global IT, the Group ... The position works closely with the Global IT Director to support Group and Division objectives and ...

Addison Group

IT Support

Dallas, TX · On-site

This is a backfill position for an IT Support Engineer who will provide hands-on technical support while also taking ownership of endpoint management and day-to-day IT operations. The role has a ...

Herring Bank

IT Support II

Amarillo, TX · On-site

$19.75 - $27/hr

Non-Exempt Reports To: IT Support Team Manager What You'll Do * Provide help desk support, manage work orders, and deliver excellent customer service. * Install, configure, maintain, and troubleshoot ...

Rocket Lab Corporation

Lead, IT Support

Littleton, CO · On-site

Reporting to the Global Client Services Manager and working closely with fellow Team Leads, you ... Oversee daily IT support ticket queue, ensuring appropriate prioritization, timely resolution and ...

Prime Vacations

IT SUPPORT SPECIALIST

Bradenton, FL · On-site

IT Support Specialist Purpose Delivers day-to-day end-user IT support across assigned OpCos and ... ZenDesk ticket management. Logs, categorizes, prioritizes, and updates all support requests in ...

Kuraray America, Inc.

Sr. IT Manager

Houston, TX · On-site

$90K - $111K/yr

Title: Sr. IT Manager Location: Houston, TX Who we are: Voted one of the Nation's Best and ... Partner with global IT teams to support enterprise technology initiatives, infrastructure projects ...

Dexian DISYS

IT Support

San Jose, CA · On-site

$24 - $25/hr

IT Support San Jose, CA (100% Onsite) 12 + Months $24-$25/HR Role: First-level triage. Must Have: 0 ... global services and support. Dexian connects the right talent and the right technology with the ...

ONI

IT Operations Lead

San Diego, CA · On-site

$130K - $135K/yr

... Global IT Support and Service Provider Management: * Ensure employees primarily in the USA and UK, and employees in other locations as required, receive responsive and effective IT support through ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsInformation Technology JobsIT Manager JobsGlobal IT Support Manager Jobs

Global It Support Manager information

See salary details

$22.5K

$67.9K

$121K

How much do global it support manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for global it support manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What does a global IT support manager do?

A Global IT Support Manager oversees the IT support operations for an organization across multiple countries or regions. Their responsibilities include managing support teams, ensuring consistent IT service delivery, developing support strategies, and implementing best practices globally. They also coordinate with other departments to resolve technical issues, maintain system uptime, and ensure compliance with company policies and international regulations. Strong leadership, communication, and technical skills are essential for this role.

What are the key skills and qualifications needed to thrive as a global IT support manager?

To thrive as a Global IT Support Manager, you need expertise in IT service management, troubleshooting, and leadership, usually backed by a degree in information technology or computer science. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, remote support tools, and certifications such as ITIL or CompTIA are common requirements. Excellent communication, cultural sensitivity, and problem-solving skills help you lead diverse teams and ensure seamless user support across regions. These skills are crucial for maintaining high service standards, efficiently resolving technical issues, and managing global operations effectively.

What are some common challenges faced by a global IT support manager when leading teams across multiple regions?

A Global IT Support Manager often encounters challenges such as coordinating support across different time zones, managing language and cultural differences within the team, and ensuring consistent service quality worldwide. Effective communication and standardized processes are crucial to address these issues. Additionally, adapting to varying local compliance requirements and aligning team goals with overall business objectives can be demanding but are essential for success in this role.

What cities are hiring for Global It Support Manager jobs?

Cities with the most Global It Support Manager job openings:

What states have the most Global It Support Manager jobs?

States with the most job openings for Global It Support Manager jobs include:

What are popular job titles related to Global It Support Manager jobs?

For Global It Support Manager jobs, the most frequently searched job titles are:

Infographic showing various Global It Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

IT Site Support Specialist

Wilkes Barre, PA • On-site

Morgan Advanced Materials
Ceramic, Glass, Cement Product Manufacturing • 5 - 10K employees
Learn more about Morgan Advanced Materialsexternal

Full-time

Re-posted 14 days ago

Morgan Advanced Materials rating

6.9

Company rating: 6.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

410th of 547 rated manufacturers

Job description

IT SITE SUPPORT SPECIALIST

Location: US – Wilkes-Barre, PA

Duration: 5 month project based role

Role overview

Morgan’s IT Strategy focuses on enabling business growth, resilience, and innovation through a modern, secure, and data-driven technology ecosystem. It is built around several core principles: modernizing infrastructure and adopting cloud-based platforms to create scalable, flexible digital foundations; embedding security into every layer using a zero-trust approach to protect data and ensure compliance; and simplifying the application landscape to improve efficiency and reduce complexity.

To do so, the OneIT team is currently executing on a strategic roadmap to make significant step changes in IT performance and business value from IT.

The Regional IT Operations team have responsibility for making sure all IT services delight our internal and external customers. Our aim is to maximise the value Morgan business derive from IT services with minimal disruption while delivering as cost effectively as possible.

A Site Support IT Specialist plays a critical execution role in delivering Morgan’s IT Strategy at the ground level—translating strategic pillars into daily operations.


Key Responsibilities
  • Deploy, maintain, and support modern devices, cloud-connected systems, and network upgrades
  • Assist in reducing legacy systems and improving standardization across sites
  • Enforce security-by-design practices (patching, MFA, endpoint protection, user awareness)
  • Support asset accuracy and compliance activities locally
  • Provide responsive, reliable support aligned to SLAs
  • Drive user satisfaction, self-service adoption, and continuous improvement
  • Support local tools (Power Platform, reporting, integrations)
  • Encourage automation and improved workflows
  • Bridge global IT and local business needs
  • Support digital initiatives (shopfloor tech, collaboration tools)

Requirements

  • 1–3 years of experience in IT support, site support, or a related technical role
  • Hands-on experience troubleshooting and resolving IT issues at the site level
  • Strong ability to diagnose and resolve hardware, software, and network-related issues
  • Practical knowledge of IT support processes and tools
  • Working knowledge of Microsoft Intune is a strong advantage
  • Excellent customer service skills with a user-focused mindset
  • Strong verbal and written communication skills for effective on-site support
  • Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred but not mandatory)
  • Relevant certifications such as ITIL or equivalent are considered beneficial

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

We help our customers push the limits of their processes and products to meet the demanding requirements they face, from higher process temperatures to higher product performance to increasing miniaturisation.

Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index.

What Morgan Advanced Materials employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply