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Global Insurance Remote Jobs in Iowa (NOW HIRING)

Insurance Account Specialist

Des Moines, IA · On-site +1

$18.91 - $31.92/hr

All remote positions are based in the United States, and candidates must reside within the U.S. to ... global organization * Ability to engage with clients and internal partners to make an impact

... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

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Global Insurance Remote information

What is a global insurance remote?

A Global Insurance Remote job refers to a position in the insurance industry that can be performed from any location, rather than a traditional office, and often involves working with clients, policies, or teams across multiple countries or regions. These roles may include underwriting, claims processing, customer service, compliance, or sales, all conducted online or via telecommunication. Such positions require strong communication skills, an understanding of global insurance regulations, and the ability to work across different time zones and cultures.

What is the difference between Global Insurance Remote vs Insurance Underwriter?

AspectGlobal Insurance RemoteInsurance Underwriter
Required CredentialsInsurance licenses, industry certificationsInsurance licenses, industry certifications
Work EnvironmentRemote, flexibleOffice or remote, depending on company
Employer & Industry UsageInsurance companies, brokers, global firmsInsurance companies, underwriting agencies
Common Search & ComparisonYesYes

Global Insurance Remote roles focus on managing insurance policies and client relations remotely across regions, often requiring industry certifications. Insurance Underwriters evaluate risks and determine policy terms, typically working in office or hybrid settings. Both roles require similar credentials and are integral to the insurance industry, but they differ in daily responsibilities and work environment.

What are some unique challenges of working remotely in a global insurance role, and how can they be managed?

Working remotely in a global insurance position often involves coordinating across multiple time zones, navigating cultural differences, and ensuring effective communication with clients and colleagues worldwide. These challenges can be managed by utilizing collaboration tools, setting clear expectations for response times, and maintaining flexibility in scheduling. Regular virtual meetings and proactive communication can help foster team cohesion and ensure that projects stay on track despite geographical distances.

What are the key skills and qualifications needed to thrive as a global insurance remote professional?

To thrive in a Global Insurance Remote role, you need expertise in international insurance regulations, risk assessment, and policy management, often supported by a relevant degree and industry certifications like ACII or CPCU. Familiarity with insurance management software, global compliance systems, and virtual communication platforms is typically required. Exceptional organizational skills, cross-cultural communication, and self-motivation are crucial soft skills for remote success. These abilities ensure effective handling of complex global insurance matters, regulatory compliance, and seamless collaboration across international teams.
What are popular job titles related to Global Insurance Remote jobs in Iowa? For Global Insurance Remote jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Global Insurance Remote jobs in Iowa look for? The top searched job categories for Global Insurance Remote jobs in Iowa are:
What cities in Iowa are hiring for Global Insurance Remote jobs? Cities in Iowa with the most Global Insurance Remote job openings:

Insurance Account Specialist

ReSource Pro

Des Moines, IA • On-site, Remote

$18.91 - $31.92/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


ReSource Pro rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

101st of 481 rated business services


Job description

Are you looking to take your career as an insurance professional to the next level? Do you value exceptional customer service, and do you have a track record of delivering it?
Come Join ReSource Pro!
Your Role...
ReSource Pro is seeking an Insurance Account Specialist to process elementary insurance tasks and be responsible for meeting quality, quantity, and time deadlines. This position will be responsible for operating within the clients' systems and following established guidelines and procedures. This position will follow ReSource Pro's Information Security policies/guidelines.
We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
*
Central Time Zone or Mountain Time Zone required to accommodate client needs*
In this role, you will...
  • Respond to customer inquiries via phone/email and complete routine insurance tasks in the Agency Management System; Handle questions and concerns from customers professionally, politely, and efficiently; Escalate communications to the appropriate resource when needed
  • Support Sr. Specialists and Account Managers by proactively processing service-related issues; Collaborate with offshore Service Delivery Teams on client work and provide feedback to offshore teams
  • Independently operate client systems and process routine (endorsements, certificates of insurance, application follow-ups, quoting) insurance tasks; Document work in client/company database
  • Build relationships with the clients and insureds to support client retention and revenue growth; Consult with client team members on work and requests from insureds
  • Look for opportunities to improve processes; Provide suggestions to the OPEX team and SDU Leadership; Help maintain procedures, service level goals and guidelines
  • Follow established procedures to meet quality SLAs while maintaining security policies/standards
  • Train new Account Specialists on basic tasks and procedures; Provide direction/instruction as needed to new hires; Check and audit work of new hires
  • Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals

What You Need to be Successful...
  • High School Diploma or equivalent
  • Property and Casualty License highly preferred. (must have ability to study and successfully pass the Property and Casualty licensing exam for your state in the first 30 days of employment is required)
  • Professional customer service experience required
  • 2-3 years insurance experience preferred (personal lines, commercial lines, life & health, employee benefits, etc.)
  • Strong written and verbal communication skills
  • Fluent in Microsoft Office products (Word and Excel)
  • Process-focus and strong attention-to-detail
  • Technological proficiency - ability to learn, utilize, and navigate a variety of client and internal systems

Your Benefits & Perks...
  • Generous PTO plan with paid holidays + floating holidays
  • 100% paid Employee Healthcare on Day 1
  • Eligible for all medical, dental, and vision benefits on Day 1
  • 401k with employer match, vested on Day 1
  • Opportunity to work for a growing, global organization
  • Ability to engage with clients and internal partners to make an impact
  • Organization-wide focus on growth and development
Your Compensation...
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $18.91-$31.92 per hour. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.
Your Interview Process...
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:
  1. Behavioral interview with Talent Acquisition
  2. Online talent assessment
  3. Hiring Manager interview

*Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
About ReSource Pro:
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times-placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list's 40+ year history.
Equal Employment Opportunity Policy
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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