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Global Digital Service Delivery Manager Jobs (NOW HIRING)

Koniag Services, Inc.

The Service Delivery Manager provides hands-on coordination, stakeholder support, and service delivery management support across SBA's enterprise IT support program. This individual serves as a ...

OMG, Inc.

Service Delivery Manager

Rockford, MN · On-site

Service Delivery Manager OMG Inc. is a leading manufacturer of fastening products and technologies ... OMG is a global company operating manufacturing facilities in Massachusetts, Illinois, and ...

Leidos

Service Delivery Manager

Camp Springs, MD · On-site

$116K - $210K/yr

Leidos is hiring a customer-oriented Information Technology Service Delivery Manager to support the ... digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees ...

In-Telecom

WI · On-site

Service Delivery Manager Application Deadline: 30 October 2026 Department: Service Desk Employment Type: Full Time Location: Texas Reporting To: Lauren Rogers Description The Service Delivery Manager ...

Virtucom Inc

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

Thriving in today's fast-paced world of digital transformation requires more than just a technology ... Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service ...

Apps Associates

Service Delivery Manager

Acton, MA · Remote

Service Delivery Management : * Oversee the end-to-end delivery of services to clients located in the US time zone, ensuring adherence to SLAs and KPIs. * Ensure services are delivered on time ...

Avertium

Service Delivery Manager

As a Service Delivery Manager, you will handle the high-quality delivery of Avertium Managed ... Shows strong ability to lead and coordinate teams, including both global and virtual teams.

Socket.dev

Service Delivery Manager

Manhattan, NY · On-site

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

ArcLight Consulting

Service Delivery Manager

$110K - $150K/yr

We are seeking a strategic-minded Service Delivery Manager to join our Customer Success team, delivering managed services to Oracle Cloud clients, and reporting to the Senior Manager of Customer ...

Creative ITC

Service Delivery Manager

Spring, TX · Hybrid

The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a ...

Clean Harbors

Service Delivery Manager

Eagan, MN · On-site

$111K/yr

Safety-Kleen in Eagan, MN is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high ...

Control Risks

Principal, Digital Advisory

Washington, DC · On-site

... management * Contribute to the development, refinement and execution of the Control Risks Global ... Support the development and delivery of AI risk and governance advisory services, including AI use ...

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Global Digital Service Delivery Manager information

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How much do global digital service delivery manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for global digital service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

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For Global Digital Service Delivery Manager jobs, the most frequently searched job titles are:

Infographic showing various Global Digital Service Delivery Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Global Service Delivery Manager

Overland Park, KS • On-site

Stefanini Group
IT Services • 10K+ employees
Learn more about Stefanini Groupexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Oversee the global delivery of IT services including Service Desk, Deskside, and Infrastructure Services.

  • Act as the Global Single Point of Contact (SPOC) for the client and manage relationships with client representatives.

  • Drive strategy, implement process improvements, and ensure operational and financial results of the delivery teams.

Job description

Who we are
For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.
                              
What will you do?
You will oversee a number of teams across the globe providing outsourced IT services to a key client.  This position will work closely with client representatives and requires someone with strong attention to detail, as well as excellent interpersonal skills.  You will be responsible for driving strategy within your assigned delivery programs in partnership with the Business Unit Lead and Client Success Director.  You"ll be accountable for the financial and operational results of your teams and will be expected to drive continuous improvement activities.  You will also enjoy working with an energetic and dynamic team, engaging at many levels with the client to improve the service delivered to their users.
  • Act as Global Single Point of Contact (SPOC) for client(s)
  • Responsible for day today Global delivery of Service Desk, Deskside, and Infrastructure Services
  • Provide leadership, direction and coach/mentor team
  • Implement, monitor and adhere to Best Practices for Global delivery locations
  • Implement process improvements
  • Manage to Scope of Work and Change of Scopes
  • Assist with new launches or new business with client (s)
  • Assist with invoicing
  • Delivers to Expectations
  • Provides Executive Management Presentations on Services
  • Participates in on-going Service Delivery Meetings
  • Global Expense Management
  • Drive Continuous Improvement

What do you need to succeed?
  • Bachelor's degree required, Master's or graduate certifications preferred. Typically requires more than 2 years of Global Management experience.
  • Global experience
  • Financial Management Experience on a Global level
  • In-depth understanding of IT industry dynamics
  • Critical thinking and problem solving skills
  • High tolerance/evolved ability to lead and manage ambiguous situations
  • Excellent relationship skills
  • Superior verbal, written, facility and presentation skills
  • Collaboration and team leadership abilities
  • Effective time and project management skills
  • Ability to manage strategically as well as at a more detailed level as needed
  • Experience with ServiceNow is a plus

What you'll get
  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
 
Why we're different
  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making;
 
#LI-LG1
#LI-ONSITE
Education:Bachelor (BA, BS...)Employment Type: FULL_TIME

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