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Global Customer Hub Engineer Jobs (NOW HIRING)

ABB

Global Customer Application Engineer

Cary, NC · On-site

Chapter Lead __ In Electrification Business - Smart Power Division, we are looking for a Global ... Help customers by identifying the best solutions for their projects (5% of the time) * Ensure ...

New

Klaviyo

Senior Software Engineer

Boston, MA

$133K - $175K/yr

Senior Software Engineer - Customer Hub About the Role Our team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company ...

Project Sapiens

VP Global Customer Support

Rochelle Park, NJ · Remote

$153K - $196K/yr

Vice President, Global Customer Support Location : Remote (East Coast) The VP, Global Customer ... Partner with Product, Engineering and Cloud teams to ensure support readiness for new releases ...

Sapiens

VP Global Customer Support

Rochelle Park, NJ · On-site

$145K - $187K/yr

Vice President, Global Customer Support Location : Remote (East Coast) The VP, Global Customer ... Partner with Product, Engineering and Cloud teams to ensure support readiness for new releases ...

Ericsson

VP Global Customer Support

Boise, ID · On-site

$131K - $168K/yr

The Vice President, Global Customer Support will lead Ericsson's 24/7 global technical support ... Partner with Engineering to translate support trends and recurring issues into product roadmap ...

Ericsson

VP Global Customer Support

Boise, ID · On-site

$131K - $168K/yr

The Vice President, Global Customer Support will lead Ericsson's 24/7 global technical support ... Partner with Engineering to translate support trends and recurring issues into product roadmap ...

Ericsson

VP Global Customer Support

Boise, ID · On-site

$131K - $168K/yr

The Vice President, Global Customer Support will lead Ericsson's 24/7 global technical support ... Engineering to translate support trends and recurring issues into product roadmap input and ...

Triwill Group

$148K - $222K/yr

Senior Software Engineer - Customer Hub About the Role Our team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company ...

Human Castle

Customer Service Engineer

Tonawanda, NY · On-site

Customer Service Engineer Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer. This exciting role is a permanent-hire ...

Human Castle LLC

Customer Service Engineer

Tonawanda, NY · On-site

$80K - $90K/yr

Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...

Human Castle

Customer Service Engineer

Tonawanda, NY · On-site

Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...

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Global Customer Hub Engineer information

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How much do global customer hub engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for global customer hub engineer in the United States is $78,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $90,000.00 per year, depending on experience, location, and employer.

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Global Customer Application Engineer

Cary, NC • On-site

ABB
Technology, Communication and Media • 10K+ employees
Learn more about ABBexternal

Full-time

Posted 2 days ago

New

ABB Group rating

7.8

Company rating: 7.8 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Chapter Lead

__

In Electrification Business - Smart Power Division, we are looking for a Global Application Specialist to develop applications in the area of critical power and building electrification for North American market. In this role you will design, develop, and validate applications and solutions in above areas leveraging on a customer-in approach.

Your responsibilities

Summary of duties: Collect the demands of US based end users for the development of new solutions and products, understanding their most critical demands, develop resources inside ABB focused on these developments to increase ABB's participation in the data center market, promoting innovative and in advance of competitors' developments.

  • Development of applications, included training, value proposition, communication materials (30% of the time)
  • Develop resources in ABB organization to execute the business plan, support customer with dedicated solutions, new product development and commercial execution. (25% of the time)
  • Support test and validation of applications (5% of the time)
  • Help customers by identifying the best solutions for their projects (5% of the time)
  • Ensure adequate customer journey (i.e., application configurator) is in place for the respective application (5% of the time)
  • Customer-In process to capture the customers' voice (5% of the time)
  • Support digital marketing campaigns related to applications (5% of the time)
  • Define ABB and competitive landscape, monitor market trends in the above applications and recommends adjustments for the long and mid-term strategy (5% of the time)
  • Provide feedbacks to Product management and Digital on new development needs (5% of the time)
  • Participate to national/international standardization committee (5% of the time)
  • Living ABB's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. (5% of the time)

Your background

  • Bachelor's degree in engineering
  • Technical understanding and willingness to learn and continuously acquire new competences.
  • Experience in electrical systems, ability to read, understand and design electrical diagrams
  • Experience with electrical distribution, critical power systems, protection and switching devices, metering and monitoring devices and systems,...
  • Agile mindset and preferable experience in an agile working context
  • Excellent communication skills
  • Proficiency in written and spoken English
  • Second language is a plus
  • Negotiation skills, market knowledge, leadership skills, social skills complete the profile
  • Knowledge of NEC codes (i.e. NEC700,701,702),Uptime Institute Tier design, ANSI/TIA-942-A ratings, ANSI/BICSI 002 levels, or similar electrical distribution design requirements is considered a plus
  • Design software skills(i.e. Etap, SKM, EasyPower, AutoCAD or similar is considered a plus

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: Full Time

What ABB Group employees say

Pay

Benefits

Hours and flexibility

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US

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