Gift Store Manager Jobs in Waterloo, IA (NOW HIRING)

Additional Considerations (if any):

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At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Retail Accounting & Inventory Lead

Department: Grocery

Pay Type: Hourly

Revision Date: 02/2026

General Function:

Provides prompt, efficient and friendly customer service. Leads and oversees store accounting, inventory accuracy, and product management functions to ensure financial integrity, pricing accuracy, inventory control, and overall store profitability. Ensures all item parameters are accurately maintained in product management software and that store accounting procedures are completed in compliance with company guidelines.

The duties of this position are performed in the retail location, onsite.

Reporting Relationships:

Accountable and Reports to: Store Director; Assistant Store Director; Store Manager; Manager of, Assistant Managers of

Direct Reports: Retail Product & Pricing Specialist, Store Accounting Coordinator

Primary Responsibilities:

Customer Service

• Provides prompt, efficient and friendly customer service in all customer interactions.

• Smiles and greets customers in a friendly manner whether the encounter takes place in the employee's designated department or elsewhere in the store.

• Makes an effort to learn customers' names and address them by name whenever possible.

• Assists customers by escorting them to products, securing items, loading or unloading heavy items, and resolving concerns to enhance the shopping experience.

• Answers the telephone promptly and provides friendly, helpful service.

Store Accounting & Financial Controls

• Oversees daily sales posting, register verification, safe counts, and cash accountability.

• Balances cash, checks, gift cards, Western Union, and other payment reports; prepares and reconciles bank deposits.

• Reconciles miscellaneous payments including coupons, charges, ROA paid-outs, and related items.

• Prepares and reviews checkout, cash accountability, and financial reports.

• Reconciles and submits invoices; completes monthly reconciliations including accounts payable, accounts receivable, EFT, pharmacy third-party, and other required reports.

• Prepares unpaid invoice reports and reconciles store accounts.

• Monitors aged receivables and assists with collections.

• Ensures strict adherence to company cash-handling policies and internal controls.

Inventory, Pricing & Product Management

• Ensures inventory accuracy for monthly inventory and cycle counts.

• Maintains accurate item parameters (cost, retail, margin, movement) in product management software.

• Ensures advertised, EDLP, and RDA items are priced, signed, and ordered correctly; reviews and approves replenishment and ad orders.

• Plans and executes inventory and pricing verification per company policy.

• Oversees special buys, new item setup, product placement, and resets in collaboration with management.

• Monitors excess, obsolete, discontinued, and damaged inventory and implements corrective action to reduce shrink and unsaleables.

• Works with DSD vendors to verify and reconcile invoices.

• Assists with gross profit analysis and management reporting.

Leadership & Department Oversight

• May supervises Accounting and Product Management personnel.

• Instructs, assigns work, reviews work, and plans daily activities.

• Establishes department schedules and daily work plans.

• Maintains department supplies and equipment.

• Trains store personnel on accounting procedures and product management applications.

• Maintains department standards for customer service, professionalism, cleanliness, and sanitation.

Secondary Duties and Responsibilities:

• Assists in other areas of the store as needed.

• Reviews department equipment needs and makes budget recommendations to Store Director.

• Performs other job-related duties and special projects as required.

Education and Experience:

High school diploma or equivalent required.
One to three years of accounting, inventory control, retail operations, or related experience preferred.

Physical Requirements:

• Must be able to exert up to 50 pounds of force occasionally.

• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

• Excellent written and verbal communication skills required.

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

• Strong interpersonal skills. An ability to relate to and interact with other people in a friendly, professional manner.

• Ability to identify problems, develop and execute solutions.

Working Conditions:

• Continually exposed to fast-paced retail environment and pressure to meet deadlines.

• Continually exposed to money for reconciliation purposes.

• Frequently exposed to noise; occasionally exposed to temperature extremes and equipment movement hazards.

Financial Responsibility:

Calculator, computer, Windows-based PC, printer, telephone, fax machine, copier, wireless devices, cash register, intercom, product management software, and Microsoft Office products.

Contacts:

Has daily contact with customers, suppliers/vendors, store management, employees, and the general public. Has periodic contact with corporate accounting and community/trade organizations.

Confidentiality:

Has access to confidential information including payroll, wages, sales, safe codes, inventory costs, margins, and financial data. Must maintain strict confidentiality in accordance with company policy.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.