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German Speaking Service Desk Jobs (NOW HIRING)

TTEC

German speaking Recruiter

Krakow, WI · Hybrid

In this role, you will drive talent acquisition strategies for German speaking candidates across customer service, telesales, inside sales, and outbound campaigns for our clients or internal BPO ...

MEG Recruit

German-Speaking Customer Service Agent

$15.75 - $21.25/hr

German-Speaking Customer Service Agents We are looking for German-Speaking Customer Service Agents to join our client's amazing team in sunny Greece. What's the offer: Working from home (while you ...

TTEC

Talent Intelligence Lead - German

Krakow, WI · On-site

As the German speaking Talent Intelligence Lead in Krakow, poalnd youll be a part of creating and ... We strive to reflect the communities we serve, by not only delivering amazing service and ...

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As of Sep 10, 2026, the average hourly pay for german speaking service desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

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Infographic showing various German Speaking Service Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,162 per year, or $20.3 per hour.

German speaking Recruiter

Krakow, WI • Hybrid

TTEC
Business Management Consulting • 10K+ employees
Learn more about TTECexternal

Full-time

Re-posted 4 days ago

TTEC rating

5.5

Company rating: 5.5 out of 10

Based on 204 frontline employees who took The Breakroom Quiz

Job description

German speaking Recruiter
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German speaking Recruiter In House (EMEA Region) Krakow (Hybrid)

Job Summary:

We are looking for a dynamic and resourceful Talent Acquisition Specialist with strong experience in high-volume, Customer Service, multilingual sales recruitment across the EMEA region. In this role, you will drive talent acquisition strategies for German speaking candidates across customer service, telesales, inside sales, and outbound campaigns for our clients or internal BPO sales operations. Youll be expected to quickly source, engage, and onboard top-tier sales professionals who thrive in performance-driven environments across diverse markets in Europe, the Middle East, and Africa. You will work 3 days in the office and two days at home.

Key Responsibilities:

Own the end-to-end recruitment process for BPO sales and CX roles across the EMEA region, including sourcing, screening, interviewing, and onboarding.
Understand where to source German speaking talent across EU countries and build a proactive data base for current and future needs
Use social media, Job boards and relationships with universities to source German speaking talent for roles in Poland and other TTEC sites in EMEA.
Work closely with operational leaders and account managers to understand hiring needs across multiple campaigns (inbound, outbound, upselling, retention).
Source talent across multiple EMEA countries, often requiring multilingual capabilities (German)
Conduct language assessments and role-based evaluations for sales effectiveness, objection handling, and client-fit.
Maintain a steady pipeline of qualified sales candidates across EMEA locations through active and passive sourcing methods.
Organize and manage virtual and on-site recruitment drives and job fairs in key cities or regions.
Stay up to date with labor laws, talent availability, and compensation benchmarks across EMEA countries.
Use data-driven recruiting metrics (time-to-fill, cost-per-hire, source effectiveness) to optimize and report recruitment activity.
Promote employer brand in local markets through social media, talent communities, and regional partnerships.

Requirements:

Minimum 23 years of recruitment experience in a BPO or high-volume CX or sales hiring environment, with a focus on EMEA markets.
Proven ability to recruit for multilingual and multicultural sales roles, especially for voice-based campaigns.
Strong sourcing skills using platforms like LinkedIn Recruiter, local job boards (e.g., Reed, StepStone, Bayt, Jobberman), and referrals.
Excellent communication and interviewing skills with cultural sensitivity across European, Middle Eastern, and African regions.
Experience with Applicant Tracking Systems (ATS) and recruitment CRMs.
Ability to manage competing priorities and large volumes of requisitions in a fast-paced setting.
Understanding of sales KPIs, performance benchmarks, and motivational drivers in a BPO environment.
________________________________________

Preferred Qualifications:

Familiarity with specific BPO hubs in EMEA (e.g., South Africa, Egypt, Poland, Romania, Portugal).
Experience recruiting for international campaigns
Fluent German language skills
Knowledge of BPO verticals such as telecom, fintech, e-commerce, travel, or tech support.
Fluency in an additional EMEA language is a plus (e.g., French, Arabic, German, Spanish, etc.).
Background in outbound telesales, lead generation, or inside sales is advantageous.

What We Offer:
Opportunity to work in a fast-paced, multicultural environment with global BPO leaders.
Competitive salary and recruitment incentives.
Training and tools to support recruitment across diverse markets.

Location/Division Krakow (City), Poland Job Requisition 04CPS
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