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Genesys Jobs in Remote, OR (NOW HIRING)

ASK Consulting

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Billing Specialist I (279068)

OR · Remote

$24/hr

Genesys experience is a plus + About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide ...

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$19

$52

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How much do genesys jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for genesys in Remote, OR is $52.46, according to ZipRecruiter salary data. Most workers in this role earn between $40.82 and $62.69 per hour, depending on experience, location, and employer.

What is a Genesys?

A Genesys job typically involves working with Genesys software, which provides customer experience and contact center solutions. Roles can range from development, implementation, and support to administration and optimization of Genesys platforms. Professionals in this field often configure and manage customer engagement solutions, ensuring seamless communication across various channels. Common positions include Genesys Engineer, Consultant, and Support Specialist, requiring expertise in VoIP, cloud solutions, and automation tools.

What are the typical daily responsibilities of a Genesys professional in an enterprise contact center environment?

Genesys professionals typically spend their days configuring and managing the Genesys Cloud platform, troubleshooting system issues, implementing new features or integrations, and providing support to end users or contact center agents. Collaboration with IT teams, business analysts, and customer service managers is common to ensure solutions align with organizational goals and improve customer interactions. They may also participate in regular meetings to gather feedback, plan system enhancements, and stay updated on new Genesys releases. Staying proactive in monitoring system performance and resolving incidents helps ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in the Genesys position, and why are they important?

To thrive in a Genesys role, expertise in contact center technology, telephony systems, and customer engagement solutions is required, often supported by degrees in computer science or related fields. Familiarity with the Genesys Cloud platform, scripting languages (such as JavaScript or Python), and certifications like Genesys Certified Professional are highly valued. Strong communication, problem-solving abilities, and a customer-focused mindset set candidates apart. These skills enable professionals to design, implement, and support complex customer experience solutions crucial for business success.

What jobs are typically at Genesys?

Genesys offers a variety of jobs including software engineers, customer support specialists, sales representatives, project managers, and technical consultants. These roles often require skills in cloud computing, customer experience platforms, and proficiency with tools like CRM and contact center software. Positions may also involve collaboration across teams and adherence to industry certifications depending on the role.

What are popular job titles related to Genesys jobs in Remote, OR?

For Genesys jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Genesys jobs in Remote, OR look for?

The top searched job categories for Genesys jobs in Remote, OR are:

Genesys jobs near you
Infographic showing various Genesys job openings in Remote, OR as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 100% In-person job distribution, with an average salary of $109,112 per year, or $52.5 per hour.

Billing Specialist I (279068)

ASK Consulting

OR • Remote

$24/hr

Contractor

Posted 13 days ago

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Job description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Billing Specialist I

Location: Remote (EST)

Duration: 6+ Months (possible extension)

Shift Timing: 9 AM to 6 PM

Pay rate: $24.00/hr on W2


Job Description:

The Billing Specialist I contributes to company objectives by providing frontline, billing-related service and call support to internal and external clients as well as partners and vendors.

The Billing Support team is the first line of contact for customers with billing related questions and interacts with all other Accounting Operations teams, including Contracts Processing, Accounts Receivable, Billing Ops, and Collections as well as the F&I, DMS, and other Business leaders and Sales teams.

The expectations and responsibilities of the role include:

  • Answer inbound inquiries, via phone and email, from external and internal clients related to Billing
  • Reviewing, understanding, and conversing with clients regarding their contract terms, invoicing, and accounts receivable balances
  • Presenting information to clients clearly and concisely as well as documenting this information appropriately in Salesforce and SAP
  • Collaborate within the Finance Team (Contracts, Accounts Receivable, Billing Ops, and Collections) as well as other internal teams (e.g. Sales, Retention, Business Leadership) as needed to resolve all client inquiries

Requirements:

  • Previous experience answering a high volume of incoming calls.
  • Salesforce experience is a plus +
  • Genesys experience is a plus +

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.