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General Of Operations Jobs (NOW HIRING)

... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...

Director of Operations

Santa Fe, NM · On-site

$65K - $70K/yr

Potential Career Path General Manager - Area General Manager -Regional Director of Operations Essential Job Functions * Interview, select, train, schedule, coach, and support associates, ensuring ...

... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...

... General Managers • Drive operational excellence and guest satisfaction across all restaurants • Improve financial performance and profitability • Ensure execution of brand standards, food ...

The Director of Operations provides strategic and operational leadership for all manufacturing ... Ability to read, analyze and interpret general business periodicals, professional journals ...

... General Managers • Drive operational excellence and guest satisfaction across all restaurants • Improve financial performance and profitability • Ensure execution of brand standards, food ...

... high performing General Manager and or Director/VP of operations. - Have proven expertise in ... budgets, forecasting, marketing, promotions, interviewing, driving retention, sales building ...

Director of Operations General Responsibilities: * Strategic Initiatives: * Implement changes to enhance efficiency. * Serve on the leadership team to contribute to strategic planning and ...

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How much do general of operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for general of operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.
Infographic showing various General Of Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.
Director of Operations

Other

Re-posted 6 days ago


Tyler Technologies rating

9.3

Company rating: 9.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

15th of 209 rated software companies


Job description

Description
Tyler Technologies is seeking a Director of Operations to serve as the operational leader of our Louisiana State Enterprise portal. This is a mission-critical leadership role, functioning as the right hand to the General Manager and owning the day-to-day performance, growth, and success of our state operation.

Our team builds and maintains digital services used by citizens across Louisiana every day. The Director of Operations will lead a cross-functional team of project managers, business analysts, and support personnel, ensuring high performance, accountability, and exceptional partner engagement.

This role requires a confident, decisive, and highly collaborative leader who can balance execution with strategy, empower their team to deliver results, and represent Tyler as a trusted partner to state agencies. This is a high-impact leadership position that directly shapes the success of Louisiana's digital government services, the performance and culture of a growing team, and the future direction of Tyler's Louisiana State Enterprise.
 
RESPONSIBILITIES
  • Operational Leadership & Team Management
  • Serve as the primary leader of the operations team, driving accountability, performance, and professional growth
  • Establish and enforce clear goals, KPIs, and expectations for team members and projects
  • Lead daily and weekly operational rhythms (team meetings, status reviews, prioritization) with confidence and clarity
  • Build a culture of ownership, accountability, and continuous improvement
  • Coach, develop, and when necessary, course-correct team members to ensure consistent performance
  • Execution & Delivery Oversight
  • Ensure consistent, predictable delivery of projects and services through strong delegation and oversight
  • Maintain real-time visibility into project health, risks, timelines, and outcomes
  • Drive operational discipline, ensuring that work is completed by the appropriate team members, not absorbed upward
  • Continuously improve processes, workflows, and delivery standards

Partner & Client Leadership
  • Act as a primary point of contact and trusted advisor for key state agency partners
  • Lead meetings with confidence and communicate clearly, proactively, and professionally
  • Build and maintain strong, long-term relationships across agencies and stakeholders
  • Ensure consistent, high-quality communication and follow-through across all engagements
Strategic & Financial Ownership
  • Partner with the General Manager to drive growth, revenue, and long-term strategy
  • Maintain strong understanding of financial performance, forecasting, and payment processing models
  • Align team priorities and effort with broader portal goals and revenue opportunities
  • Focus on high-impact, long-term initiatives rather than low-value tactical work
Innovation & AI Leadership
  • Champion AI adoption, innovation, and process transformation across the operation
  • Identify opportunities to leverage AI and emerging technologies to improve:
  • Efficiency
  • Documentation and workflows
  • Service delivery
Partner experience
  • Lead the team in adopting modern tools and forward-thinking practices
  • Cross-Functional Collaboration
  • Work closely with the Director of Technology and other Tyler divisions to ensure alignment and execution
  • Represent the Louisiana enterprise across Tyler, building strong internal partnerships
  • Support enterprise-wide initiatives and opportunities
WHO WE'RE LOOKING FOR
Leadership Profile
  • A confident, visible leader who naturally earns respect across technical teams, clients, and executives
  • Proven ability to lead through others, not by doing the work yourself
  • Strong communicator who is proactive, responsive, and effective in high-stakes conversations
  • Demonstrated ability to hold teams accountable while maintaining a positive, collaborative culture
  • Comfortable making decisions, setting direction, and addressing performance issues directly
 
Core Competencies
  • Exceptional operational leadership and execution discipline
  • Strong strategic thinking and prioritization (focus on high-impact work)
  • Advanced relationship management and client engagement skills
  • Ability to translate vision into actionable plans and measurable outcomes
  • High degree of business and financial acumen
 
QUALIFICATIONS
  • 7+ years of relevant experience in operations, consulting, project delivery, or digital services
  • 3+ years leading teams in management or senior leadership capacity
  • Experience managing cross-functional teams (PMs, BAs, technical teams)
  • Background in government technology, SaaS, or digital services strongly preferred
  • Experience with payment processing, financial systems, or public sector operations is a plus
 
Additional Traits
  • Highly intelligent and quick to learn complex systems and environments
  • Comfortable operating in a fast-paced, entrepreneurial environment
  • Strong bias toward action, ownership, and results
  • Passion for innovation and continuous improvement
 
What Success Looks Like in This Role
Within the first 6-12 months, the Director of Operations will:
  • Establish themselves as the clear operational leader and decision-maker for the team
  • Create a culture where team members own delivery and outcomes, not leadership stepping in to complete work
  • Become a trusted, responsive, and visible partner to key state agencies
  • Drive improved project predictability, communication, and accountability
  • Shift focus toward strategic growth and long-term initiatives
  • Lead meaningful AI-driven improvements across operations
 
Work Environment
  • Hybrid role based in Baton Rouge, Louisiana
  • Some in-state travel required

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