General Manager Partner Jobs in Delaware (NOW HIRING)

General Manager

Position Summary

TheGeneralManageris responsible foroverall branch leadership, ensuring strong operational performance, financial accountability, regulatory compliance, and delivery of exceptional customer service. This role develops and supports employees, drives branch profitability, manages customer and employee escalations, and ensures alignment with company goals, policies, and standards.

Responsibilities

• Oversee daily branch operations and performance, ensuring alignment with business goals, sales targets, revenue budgets, and KPIs, while fostering a high-performance, inclusive, and accountable work environment.

• Grow, train, and develop management and staff, ensuring all employees are well-versed in safety protocols, company policies, and procedures, with training records properlymaintained.

• Ensure branch compliance with local, state, and industry regulations, including licensing requirements, safety standards, and business laws.

• Manage customer escalations, employee relations matters, and operational challenges, ensuringtimelyresolution whilemaintaininghigh service standards and customer satisfaction.

• Handle escalated customer issues and incidents, uphold company service standards, and work to maximize branch profitability and overall performance.

• Partner with regional leadership to execute company initiatives, support growthobjectives, and drive continuous improvement within the branch.

Qualifications and Requirements

• Bachelor's degree in a related field or 2+ years of management experience in the pest control industry.

• Must be 21 years of age or older.

• Possessa valid driver's license andhave3+ consecutive years of drivinghistoryas driving a company vehicle is an essential function of this role.

• Earn andmaintainstate-required training and pest control licensing if applicable (provided).

• High School Diploma or GED.

Why Work for EcoShield Pest Solutions?

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world's happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities-treating everyone like family.

EcoShield Pest Solutions is proud to offer competitive pay and full benefits!

• Weekly Pay - get paid every Friday!

• Paidsickand vacation time along with 10 company-paid holidays.

• Comprehensive benefits package including medical, dental, and vision options.

• 401(k) with a competitive match.

• Access to the Employee Assistance Program (EAP).

• Discounted pest control services for employees and their friends

Base pay is one part of our total compensation package and isdeterminedwithin a range. Thisprovidesthe opportunity to progress as you grow and develop within a role. The base pay for this role is between $85,000and $105,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.

Physical Demands and Working Requirements

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided toassistindividuals with disabilities in performing these essential functions.

• Capable of regularlylifting upto 50 pounds, with occasional heavier lifting.

• Requiresclear visionfor both close and distant tasks, with adjustable focus.

• Must be able to stand forlong periods, perform physical tasks, and manage repetitive motions.

• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gearrequired.

• Moderate noise level in the work environment.

• Potential exposure to pests, mold, allergens, and structural hazards; safety gearrequired.

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skillsrequiredfor this position.