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General Assistant Jobs in Springfield, MA (NOW HIRING)

Papa Johns

Assistant General Manager

Holyoke, MA · On-site

$55K - $75K/yr

Assistant General Manager -- Papa Johns | Competitive Salary + Performance Bonus The title says Operating Manager, and that's intentional. Because the best operators in this business don't just run a ...

JCM Living

Assistant to the General Manager

Manchester, CT · On-site

$24 - $28/hr

The Position Administrative Assistant to the General Manager- Looking for someone who is detail oriented and computer savvy to assist the team at a busy apartment leasing center. This position is a ...

Cna

General Liability Claims Consultant

Glastonbury, CT · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... General Liability/ Construction Auto and General Liability line(s) of business. The position is ...

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General Assistant information

See Springfield, MA salary details

$6

$15

$19

How much do general assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for general assistant in Springfield, MA is $15.01, according to ZipRecruiter salary data. Most workers in this role earn between $12.18 and $17.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a general assistant?

To thrive as a General Assistant, you typically need strong organizational skills, attention to detail, and basic literacy and numeracy, often supported by a high school diploma or equivalent. Familiarity with office equipment, point-of-sale systems, or inventory management tools is commonly required depending on the work environment. Effective communication, reliability, and a positive attitude are essential soft skills that help in dealing with colleagues and customers. These skills and qualities are important because they ensure smooth daily operations, good customer service, and a productive workplace.

What is the difference between General Assistant vs Office Clerk?

AspectGeneral AssistantOffice Clerk
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; familiarity with office software
Work EnvironmentVaries across industries; hands-on tasksOffice settings; administrative tasks
Employer & Industry UsageRetail, hospitality, healthcare, general servicesCorporate, government, small businesses
Common Search & ComparisonOften compared for entry-level administrative rolesFrequently searched alongside general assistants for clerical duties

In summary, a General Assistant typically performs a broad range of support tasks across various industries, often involving physical or customer-facing duties. An Office Clerk specializes in administrative and clerical work within office environments. While both roles require similar educational backgrounds, their work settings and specific responsibilities differ, making them distinct career options for entry-level job seekers.

What is a general assistant?

General Assistants are versatile employees who support the daily operations of a business or organization. Their duties can include administrative tasks, cleaning, organizing, restocking supplies, providing customer service, and assisting other staff as needed. They often work in offices, retail stores, schools, or hospitality settings, adapting to various tasks to keep the workplace running smoothly. General Assistants are valued for their flexibility, reliability, and ability to handle a wide range of responsibilities.

What are some typical challenges general assistants face in fast-paced work environments?

General Assistants often find themselves juggling multiple tasks and shifting priorities throughout the day, which can be challenging in fast-paced settings. They may be asked to support different departments, manage time-sensitive requests, and adapt quickly to changing instructions. Effective communication and organization are essential for success in this role, as is the ability to remain calm under pressure. Many employers provide on-the-job training and encourage teamwork, helping assistants develop resilience and problem-solving skills over time.
What are the most commonly searched types of General jobs in Springfield, MA? The most popular types of General jobs in Springfield, MA are:
What are popular job titles related to General Assistant jobs in Springfield, MA? For General Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching General Assistant jobs in Springfield, MA look for? The top searched job categories for General Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for General Assistant jobs? Cities near Springfield, MA with the most General Assistant job openings:
General Assistant jobs near you
Infographic showing various General Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $31,212 per year, or $15 per hour.

Assistant General Manager

Papa Johns

Holyoke, MA • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Papa John's rating

4.8

Company rating: 4.8 out of 10

Based on 754 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Description:

Assistant General Manager — Papa Johns | Competitive Salary + Performance Bonus

The title says Operating Manager, and that's intentional. Because the best operators in this business don't just run a restaurant, they build a team. They set the culture. They develop people. They create an environment where staff wants to show up and customers keep coming back.

If that's how you lead, we want to meet you.


The Role

You're the heartbeat of your restaurant. From the moment you walk in to the moment your closing crew locks up, you set the tone, for quality, for service, for how your team treats each other and every guest who walks through the door. You'll own the full operation: people, product, financials, and culture.

This is a big job. It's also one of the most rewarding leadership roles in the restaurant industry, because the results of your leadership are visible every single day.


What You'll Own

Your Team. You'll recruit, train, and develop every person in your store. You'll run performance evaluations, handle scheduling, manage conflicts, and build a bench of talent ready to move up when the opportunity comes. The people in your store are your most important investment.

Your Numbers. You'll manage budgets, control food and labor costs, monitor sales targets, and keep your P&L healthy. You'll know your metrics, understand what's driving them, and act on what you find.

Your Guest Experience. You'll set and uphold service standards that make guests feel taken care of, and handle complaints and escalations in a way that turns a bad experience into a loyal customer.

Your Operations. Stock management, safety and health compliance, promotional execution, pricing integrity, you'll keep every corner of your store running at Papa John's standards, consistently and without shortcuts.


What You Bring

  • Prior restaurant leadership experience, ideally at the store manager or shift lead level
  • Strong people skills, you can coach, motivate, hold accountable, and do all three with the same person on the same day
  • Solid financial acumen with hands-on experience managing budgets and sales targets
  • A high standard for quality and a low tolerance for cutting corners
  • Reliability, composure under pressure, and a genuine passion for hospitality

What We Offer

  • Competitive base salary + performance-based bonus
  • Medical, dental, and vision insurance
  • 401(k)
  • Paid time off and holiday pay
  • Paid training and ongoing development support

Your Path Forward

Operating Manager is one of the most important roles in our organization, and one of the clearest launching pads we have. Our District Managers, Directors of Operations, and franchise-level leaders have overwhelmingly come up through the store. If you want to move into multi-unit leadership, this is where that journey gets serious. We'll tell you exactly what that path looks like from day one, and we'll invest in making it happen.


If you're ready to stop just managing shifts and start building something — apply today.

Requirements:

Key Requirements & Qualifications

  • Experience: Minimum of two years in restaurant management or supervision.
  • Education: High school diploma or GED required.
  • Certification: ServSafe or local/state food service certification.
  • Logistics: Valid driver’s license, reliable transportation, and insurance.
  • Availability: Must be able to work flexible hours, including days, nights, weekends, and holidays.

What Papa John's employees say

Pay

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