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Genai Jobs in Michigan (NOW HIRING)

FastTek

Senior Cloud Database Engineer

Dearborn, MI · On-site

$97K - $132K/yr

A key focus is embedding AI/GenAI capabilities (e.g., Gemini Enterprise, Model Context Protocol, Dataplex, and Knowledge Catalog) into how engineering teams design, build, secure, and operate ...

Motorola

Senior AI Engineer (US Remote)

Three Rivers, MI · Remote

$180K - $210K/yr

Apply your expertise in GenAI, AWS Bedrock, and related technologies to drive architectural decisions and coach team members * End-to-End AI Development: Design, build, and refine AI use cases ...

Deloitte

AI Senior Manager - SFL Scientific

Detroit, MI · On-site

As a Senior Manager, you will define and execute our strategy for AI, ML, and GenAI services-from strategic alignment, roadmap definition, to full-scale AI solution delivery. You will be responsible ...

Kiongroup

AI Application Engineer

Grand Rapids, MI · On-site

$133K - $204K/yr

At KION, we are leading the charge in intralogistics and warehouse automation by harnessing the power of AI/ML, optimization algorithms, and cutting-edge tools such as agentic AI and GenAI. Our ...

Deloitte

Lead AI and Data Science Engineer II

Grand Rapids, MI · On-site

$98K - $129K/yr

Develop full-stack, web-based data and generative artificial intelligence (GenAI) applications that improve Talent reporting and business operations. * Partner with data engineering teams on pipeline ...

Deloitte

Lead AI and Data Science Engineer II

Detroit, MI

$101K - $133K/yr

Develop full-stack, web-based data and generative artificial intelligence (GenAI) applications that improve Talent reporting and business operations. * Partner with data engineering teams on pipeline ...

FastTek

Software Engineer

Dearborn, MI · On-site

Familiarity with GenAI frameworks/tools such as LangChain, OpenAI/Azure OpenAI APIs, Hugging Face, or similar. * Experience deploying GenAI capabilities into enterprise applications (chatbots ...

Kiongroup

AI Application Engineer

Grand Rapids, MI · On-site

$133K - $204K/yr

At KION, we are leading the charge in intralogistics and warehouse automation by harnessing the power of AI/ML, optimization algorithms, and cutting-edge tools such as agentic AI and GenAI. Our ...

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Genai information

What are the typical day-to-day responsibilities of a GenAI specialist?

As a GenAI Specialist, your typical day may involve designing, developing, and optimizing generative AI models for various applications, such as natural language processing or image synthesis. You'll often collaborate closely with data scientists, software engineers, and product teams to align AI solutions with business needs. Tasks may include data preprocessing, model evaluation, fine-tuning algorithms, and addressing ethical or bias considerations in AI outputs. You may also participate in research initiatives, documentation, and client presentations, offering a dynamic and intellectually stimulating work environment.

What is a GenAI?

A GenAI (Generative AI) job involves working with artificial intelligence models that generate text, images, code, or other content. Roles in this field can include AI research, machine learning engineering, prompt engineering, or AI ethics. Professionals in GenAI work with large language models (LLMs) and deep learning frameworks to refine AI-generated outputs and integrate them into applications. These jobs are found in industries like tech, marketing, healthcare, and finance, where AI-powered automation and content generation are valuable.

What are the key skills and qualifications needed to thrive in the GenAI position?

To excel as a GenAI (Generative AI Specialist), you need a strong background in computer science, machine learning, and artificial intelligence, typically with a relevant degree and experience in training large language models. Familiarity with tools and frameworks such as Python, TensorFlow, PyTorch, and cloud platforms is highly valued, along with certifications like AWS Certified Machine Learning or Google Professional Data Engineer. Strong analytical thinking, creativity, and collaborative communication are standout soft skills in this field. These competencies ensure effective model development, seamless teamwork, and the ability to deliver innovative AI solutions in business contexts.

What are popular job titles related to Genai jobs in Michigan? For Genai jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Genai jobs in Michigan look for? The top searched job categories for Genai jobs in Michigan are:
What cities in Michigan are hiring for Genai jobs? Cities in Michigan with the most Genai job openings:
Genai jobs near you
Infographic showing various Genai job openings in Michigan as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution.

Director - Customer Care Business Development and Strategy

Stellantis

Auburn Hills, MI • On-site

Full-time

Posted 28 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

14th of 44 rated automakers

Job description

The Director, Customer Care Business Development & Strategy sets the vision and roadmap for how Customer Care evolves its processes, technology, customer journeys, and digital tools. The role drives major transformation programs, evaluates new technologies (including GenAI and automation), and ensures all improvements align with business goals, compliance needs, and measurable performance outcomes.
This leader works across Operations, ICT, Legal, Data Privacy, and external partners to identify opportunities, build business cases, secure approvals, and guide initiatives from concept to full adoption.
Responsibilities Include:
  • Lead strategy for Customer Care's business development, technology enablement, and customer journey improvements.
  • Build and maintain a multi-year roadmap covering process, knowledge, technology, and digital transformation.
  • Oversee enhancements across voice, chat, messaging, email, social, self-service, and GenAI-supported channels.
  • Benchmark industry and OEM best practices to identify new capabilities and innovations.
  • Develop business cases, financial plans, and executive presentations for major initiatives.
  • Prioritize and govern process improvements, system changes, and customer journey optimization.
  • Partner with ICT, Legal, Data Privacy, Operations, and suppliers to define requirements and deliver compliant, scalable solutions.

Basic Requirements
  • Bachelor's degree, preferably in engineering or technical management field.
  • A minimum of 8 years in Customer Care, CX, contact centers, business development, or transformation.
  • Proven experience leading large-scale transformation across complex operational and technology environments.
  • Ability to lead managers, cross-functional teams, SMEs, and supplier partners.
  • Knowledge of platforms like Genesys, Salesforce, knowledge bases, telephony, digital messaging, and CRM ecosystems.
  • Familiarity with GenAI, automation, predictive analytics, and omnichannel engagement.
  • Strong business acumen-able to build strategic roadmaps, financial cases, and executive-level materials.
  • Excellent communication, influence, program management, and change leadership skills.
  • Highly organized, analytical, and able to manage multiple priorities.
  • Proficiency in Microsoft Office and related business/CRM/telephony tools.

What Stellantis employees say

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Benefits

Hours and flexibility

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