Operations Supervisor
$50K - $65K/yr
We geek out so our customers don't freak out. You never thought bugs could be this cool. Our culture is built on accountability, discipline, and high integrity-we work hard and have fun doing it.
$50K - $65K/yr
We geek out so our customers don't freak out. You never thought bugs could be this cool. Our culture is built on accountability, discipline, and high integrity-we work hard and have fun doing it.
$50K - $65K/yr
We geek out so our customers don't freak out. You never thought bugs could be this cool. Our culture is built on accountability, discipline, and high integrity-we work hard and have fun doing it.
Indianapolis, IN · On-site
$50K - $65K/yr
We geek out so our customers don't freak out. You never thought bugs could be this cool. Our culture is built on accountability, discipline, and high integrity-we work hard and have fun doing it.
Indianapolis, IN · On-site
$50K - $65K/yr
We geek out so our customers don't freak out. You never thought bugs could be this cool. Our culture is built on accountability, discipline, and high integrity-we work hard and have fun doing it.
Indianapolis, IN · On-site +1
$120K - $180K/yr
... in fact, you geek out about it a little bit * You're a CPA with 8+ years of experience, the majority of which is in public accounting settings where you serve a variety of clients * You're ...
Indianapolis, IN · On-site +1
$120K - $180K/yr
... in fact, you geek out about it a little bit * You're a CPA with 8+ years of experience, the majority of which is in public accounting settings where you serve a variety of clients * You're ...
Indianapolis, IN · Remote
$120K - $180K/yr
... in fact, you geek out about it a little bit * You're a CPA with 8+ years of experience, the majority of which is in public accounting settings where you serve a variety of clients * You're ...
Indianapolis, IN · Remote
$120K - $180K/yr
... in fact, you geek out about it a little bit * You're a CPA with 8+ years of experience, the majority of which is in public accounting settings where you serve a variety of clients * You're ...
Indianapolis, IN · Remote
$120K - $180K/yr
... in fact, you geek out about it a little bit * You're a CPA with 8+ years of experience, the majority of which is in public accounting settings where you serve a variety of clients * You're ...
Indianapolis, IN · Remote
$120K - $180K/yr
... in fact, you geek out about it a little bit * You're a CPA with 8+ years of experience, the majority of which is in public accounting settings where you serve a variety of clients * You're ...
Indianapolis, IN · On-site +1
$120K - $180K/yr
... in fact, you geek out about it a little bit * You're a CPA with 8+ years of experience, the majority of which is in public accounting settings where you serve a variety of clients * You're ...
Indianapolis, IN · On-site +1
$120K - $180K/yr
... in fact, you geek out about it a little bit * You're a CPA with 8+ years of experience, the majority of which is in public accounting settings where you serve a variety of clients * You're ...
To thrive as a Geek, you typically need strong technical troubleshooting skills, a broad understanding of consumer electronics, and a high school diploma or equivalent, though further technical certifications are beneficial. Familiarity with diagnostic software, operating systems, and tools such as remote support platforms or repair kits is commonly required. Excellent customer service, patience, and clear verbal communication help set successful Geeks apart. These abilities ensure efficient problem solving, satisfied clients, and effective collaboration with both customers and team members in tech support environments.
Geeks often encounter a wide range of technical issues, from simple device setups to complex system failures, which can require fast thinking and creative solutions. Adapting to rapidly evolving technology and staying up-to-date with the latest products can also be challenging. Additionally, working with customers who may be frustrated or unfamiliar with technology demands strong interpersonal skills. Successfully handling these challenges provides valuable experience, sharpens technical abilities, and can prepare you for advancement into senior technical or supervisory roles.

$50K - $65K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
5.5
Based on 38 frontline employees who took The Breakroom Quiz
28th of 33 rated pest control companies
Location Zip Code:
Job Family:
We are seeking a hard-working, innovative, detail-oriented and creative team player to join our leadership team! The Operations Supervisor leads a local field operations team with a focus on quality and service to ensure that our customers have a memorable experience. This is a full-time position located in the Indianapolis, IN area.
What we offer:
Competitive annual salary $50,000-65,000/ year
Annual performance bonus
Yearly incentive trip
Company iPhone provided
Save money from driving our vehicle
Company gas card provided
Group Health, Dental, and Vision plans
Pet insurance, Life insurance, and EAP benefits
401K with employer match up to 4%
Paid holidays and paid time off
Opportunity for advancement
Upbeat and exciting company culture and much more!
Responsibilities include:
Responsible for customer retention, employee retention and improving customer revenue for their assigned team
Meet requirements for personal service production
Continually monitor and balance labor utilization with production in order to optimize overall efficiencies
Manage payroll for all Service Professionals and Lead Service Professionals within the team
Strive to achieve high operational efficiency and effective labor management
Growth and success of areas by ensuring safe and efficient delivery of quality services
Execute plans for improvement of deficiencies identified by leadership for the team and report the progress
Meet KPI standards
Create a positive atmosphere of learning and growth for all Service Professionals
Actively seeks opportunities to develop, improve and innovate themselves and their teams
Set and manage goals with Lead Service Professionals and Service Professionals to improve overall performance using performance dashboards and other tools
Review Service Professional performance metrics with the Operations Manager
Manage, maintain, and ensure the delivery of high-level service quality from your Service Professional
Deliver excellent customer service to potential and existing customers
Perform pest control services for customers at their scheduled appointments and ensure all levers are utilized in order to ensure route completion
Collaborate with Operation Manager and Regional Trainer to support service standards and expectations in the field
Remain compliant with state and federal laws, regulations, and licensing.
Obtain local and state licensing
Qualifications:
Excellent verbal, written, and communication skills
Interpersonal and collaboration skills
Strong analytical and problem-solving skills
Ability to analyze information and think systematically
Strong ability to lead and manage a team
Proficient with Google drive functions or related software
A US driver's license that has been valid for a minimum of 3 years is required
A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years)
A drug test and background check will be performed on all new hires
Ability to obtain and maintain all license/certificates as required by federal, state, and local regulations to operate the Learning Center for all categories that Aptive services
Aptive Environmental:
Aptive Intelligent Pest Control is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don't freak out. You never thought bugs could be this cool.
Our culture is built on accountability, discipline, and high integrity-we work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine's Best in Business and Best of State, Glassdoor's Top 100 U.S. Workplaces, and Entrepreneur Magazine's Best Companies in America. And we're just getting started.
To learn more, visit www.aptivepestcontrol.com or follow Aptive on Facebook (@AptivePestControl), Instagram (@Aptive.PestControl), and LinkedIn (@AptiveEnvironmental).
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.
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Chemical manufacturing
1,001 - 5,000 Employees
Provo, UT, US
2015