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General Manager Position Description

Department: Store Operations

Job Title: General Manager

FLSA Classification: Exempt

Reports To: Regional Operations Manager

Director, Team Relations - secondary report

Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts

Indirect Reports: N/A

Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it.

Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business!

Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average.

General Manager responsibilities:

Managing costs building sales, increasing customer base and store profitability

Lead Team Members in operation excellence and promotion of brand standards

Recruitment, new Team Member training and scheduling

Provide continuous training and development of your, and our, Team Members and Management teams

Uphold brand standards and company policies

Serve as operations expert on Domino's operating standards to maximize productivity

Ensure consistently high quality product and service to customers

Ensure health, safety and cleanliness standards are upheld

Foster productive and professional relationships and engage Team Members

Serve as store mentor and operations expert in all Domino's store-level Team Member positions

Build relationships with customers and community

Cash handling, reconciliation and reporting

Inventory control and management

Assist General Manager in marketing efforts

If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us!

Perks of the job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's General Managers enjoy:

Competitive salary

Performance-based bonus program

Fast career progression

Paid training

Health Insurance

Paid Time Off

Energetic, fun and positive culture

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

An EXCEPTIONAL and POSITIVE attitude

Possess integrity and honesty

Excellent attendance and punctuality

You must be 18 years of age or older.

Possess reliable transportation as well as valid driver's license, registration and liability insurance

Be able to pass back ground investigation and motor vehicle report

Previous quick service restaurant - pizza niche experience 1-2 years preferre

Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products

Effectively train and engage Team Members

Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation

Previous inventory control, labor costs and computer knowledge

Ability to create and effectively manage Team Member schedule

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

Verbal, writing, and telephone skills to communicate effectively with Team Members and customers

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

Ability to enter orders using a computer keyboard or touch screen

Adept at utilizing proprietary software systems - PULSE and PWR

Ability to comprehend and give correct written instructions

Talking and hearing on telephone

Near and mid-range vision for most in-store tasks

Depth perception

Ability to differentiate between hot and cold surfaces

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Ability to stand for long periods of time: Most tasks are performed from a standing position.

Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.