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Gate Agent Jobs in Rochester, MN (NOW HIRING)

Unifi

Airport Ramp Agent - RST

Rochester, MN · On-site

$15.75 - $19.25/hr

General information Job Title Airport Ramp Agent - RST Date Thursday, May 21, 2026 Entity Unifi ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

Unifi

Airport Passenger Service Agent - RST

Rochester, MN · On-site

$15.25 - $19.25/hr

General information Job Title Airport Passenger Service Agent - RST Date Thursday, May 21, 2026 ... gate-checked bags are made available for loading upon departure and delivery to passengers upon ...

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Gate Agent information

See Rochester, MN salary details

$16

$18

$20

How much do gate agent jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for gate agent in Rochester, MN is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $20.29 per hour, depending on experience, location, and employer.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

What are some common challenges Gate Agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What are gate agents?

Gate agents are airline employees responsible for managing the boarding and departure process for flights at airport gates. They check passengers' boarding passes, assist with seat assignments, handle standby lists, and make announcements about flights. Gate agents also coordinate with flight crews and ground staff to ensure on-time departures and address passengers' questions or concerns. Their role is essential for maintaining efficient and safe boarding procedures and ensuring a positive travel experience.

What are the key skills and qualifications needed to thrive as a Gate Agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 or more per day include roles such as airline gate agents working in high-volume airports, especially those with overtime or premium shifts, as well as certain executive, sales, or consulting positions. These roles often require specialized skills, experience, or certifications and may involve irregular hours or high responsibility levels.

What do gate agents do?

Gate agents are airline employees responsible for coordinating boarding processes, checking passengers in, verifying tickets, and assisting with boarding procedures at the gate. They also handle customer service issues, manage boarding announcements, and ensure compliance with safety regulations, often using airline-specific computer systems. Strong communication skills and attention to detail are essential for this role.

How do I become a gate agent?

To become a gate agent, candidates typically need a high school diploma or equivalent, strong customer service skills, and the ability to handle stressful situations. Prior experience in customer service or airline operations can be beneficial, and some employers may require certification in safety or security procedures. Training is usually provided on the job, and the role often requires working flexible hours, including nights and weekends.

What Is a Gate Agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

How much money do gate agents make?

Gate agents typically earn an average hourly wage between $12 and $20, which can translate to annual salaries of approximately $25,000 to $42,000 for full-time employees. Salaries vary based on experience, airline, location, and whether they work full-time or part-time, often with additional benefits such as travel privileges and flexible schedules.
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Gate Agent jobs near you
Airport Ramp Agent - RST

Airport Ramp Agent - RST

Unifi

Rochester, MN • On-site

$15.75 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

General information
Job Title
Airport Ramp Agent - RST
Date
Thursday, May 21, 2026
Entity
Unifi Aviation, LLC
State
Minnesota
City
Rochester
Base Pay Rate:
$ 15.16
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Requirements and Description
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
Job Summary:
Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage. Also responsible for cleaning the aircraft, restocking items, de-icing aircraft, carrying out inspections, hazard checks. Operate ramp equipment such as stairs and bridges.
Benefits:
  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (could change it specific to the state e.g. CA)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:
  • Marshall all arriving, departing, and towed aircraft on the ramp.
  • Perform wing walker duties to protect the aircraft wing from equipment in the path of pushback and de-ice aircraft as required.
  • Load, unload, sort and transfer passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loaders or baggage carts.
  • Operate ramp equipment like bag tugs, belt loaders, aircraft tow tractors, water servicing vehicles, and lavatory servicing vehicles.
  • May be assigned cabin service duties like servicing the aircraft, cleaning lavatories and cabin, restocking supplies, and other items.
  • Adhere to all safety procedures and policies.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:
  • High School diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.
  • Possess a valid Driver's License.

Physical requirements:
  • Must be able to frequently lift, greater than 70lbs and constantly lift up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working conditions:
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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