Vego Garden is making gardening as accessible and sustainable as possible, while encouraging ... We are seeking a highly adaptable and team-centric Customer Service Representative who can provide ...
Vego Garden is making gardening as accessible and sustainable as possible, while encouraging ... We are seeking a highly adaptable and team-centric Customer Service Representative who can provide ...
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Vego Garden is making gardening as accessible and sustainable as possible, while encouraging ... We are seeking a highly adaptable and team-centric Customer Service Representative who can provide ...
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Tomball, TX · On-site
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Vego Garden is making gardening as accessible and sustainable as possible, while encouraging ... We are seeking a highly adaptable and team-centric Customer Service Representative who can provide ...
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$16 - $20/hr
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Apollo, PA · On-site
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Creighton, PA · On-site
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Creighton, PA · On-site
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Ford City, PA · On-site
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Elkins, WV · On-site
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Elkins, WV · On-site
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Belpre, OH · On-site
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Belpre, OH · On-site
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Elkins, WV · On-site
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Elkins, WV · On-site
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Garden Customer Service Associate information
See salary details
$8.89 - $10.58
3% of jobs
$10.58 - $12.26
8% of jobs
$12.26 - $13.94
12% of jobs
$14.05 is the 25th percentile. Wages below this are outliers.
$13.94 - $15.63
28% of jobs
$15.63 - $17.31
15% of jobs
$18.70 is the 75th percentile. Wages above this are outliers.
$17.31 - $18.99
11% of jobs
$18.99 - $20.67
8% of jobs
$20.67 - $22.36
5% of jobs
$22.36 - $24.04
4% of jobs
$24.04 - $25.72
3% of jobs
$25.72 - $27.40
2% of jobs
$8
$17
$27
How much do garden customer service associate jobs pay per hour?
What are the duties of a garden associate?
How can I make 2000 a week working from home?
What do garden associates do at Lowes?
What is the difference between Garden Customer Service Associate vs Garden Sales Associate?
| Aspect | Garden Customer Service Associate | Garden Sales Associate |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; sales experience preferred |
| Work Environment | Retail garden centers, customer service counters | Retail garden centers, sales floors, outdoor displays |
| Employer & Industry Usage | Commonly employed in garden centers, nurseries, home improvement stores | Similar industry, focused on sales and customer engagement |
The main difference is that Garden Customer Service Associates primarily assist customers with inquiries, returns, and product information, focusing on service quality. In contrast, Garden Sales Associates actively promote products, upsell, and close sales. Both roles require good communication skills and knowledge of gardening products, but their primary focus differs: service versus sales.
What does a customer service associate do?
$17/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
Job description
Vego Garden is making gardening as accessible and sustainable as possible, while encouraging gardening to be an avenue for personal and community development!
Since its successful launch in 2020, Vego Garden has quickly become the leading brand in raised garden beds and one of the fastest-growing consumer brands in the country. In just five years, our rapid growth has led to the establishment of a 200,000-square-foot headquarters and distribution center, along with a beautiful 5-acre farm.
Today, Vego Garden proudly employs over 100 dedicated team members across the U.S. and internationally. Our high-quality raised garden beds are recognized for their durability, eco-friendly materials, and safety for both children and pets. We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and Amazon.
We owe our success to our loyal customers and passionate team. Through our Vego Garden Kids and Giving Back Program, we have donated more than 3,500 garden beds to schools, underserved communities, and other philanthropic initiatives - helping to grow gardens and give back across the nation by making gardening easier anytime, anywhere! We're proud to be a certified Great Place to Work company!
Vego Garden Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, veteran status, or marital status.
Job Purpose:We are seeking a highly adaptable and team-centric Customer Service Representative who can provide outstanding service to our valued customers. If you have relevant experience and are passionate about sustainable living, we would love to have you on our team!Â
Essential Responsibilities:- Represent Vego Garden's high customer service standards with enthusiasm and passion.
- Identify and assess customers' needs to achieve satisfaction.
- Leverage strong digital literacy abilities to operate our digital platforms (Shopify, Freshdesk, NetSuite).
- Execute the key administrative data entry into customer records with high attention to detail.
- Assist customers with updated documentation regarding orders and refunds.
- Provide expert answers to customer inquiries through multiple channels (Phone, Email, Chat).
- Resolve customer issues impacting their satisfaction using creative solutions.Â
- Comply with Company policies and procedures.
- Perform all other duties as assigned.
Requirements
- Ability to provide exceptional service to Vego Garden customers.
- A reliable, flexible, client-focused service professional with strong digital literacy abilities.
- A team player with strong interpersonal and communication skills.
- High attention to detail in both verbal and written forms.
- Prior call center experience preferred.
This position primarily involves working at a desk and operating a computer for prolonged periods with moderate walking and standing.
Job Location and Work Schedule:- This is a full-time, on-site position based out of Tomball, TX.
- Work Arrangement: Hybrid schedule with one remote workday per week and four days onsite.
- 13808 Boudreaux Road, Bldg. #2, Tomball, TX 77377.
- 8:00 AM to 4:30 PM. Lunch break 12:00 pm to 12:30 pm.
- Occasional weekend shifts may be required.
Benefits
- Payrate starting at $17 per hour.
- Flexible Paid Time Off.
- 12 PTO days per year, accrued bi-weekly, with incremental increases annually.
- 7 paid Holidays.
- 401k contribution match of 4%.
- Comprehensive Medical, Dental, Vision, and Life insurance plans. The Company pays 100% of premiums for its employees for Dental, Vision, Life, and select Medical plans.
- Toll Roads Allowance of $100 per month.
- Phone Allowance of $50 per month.
- Company-sponsored breakfasts and lunches.
- We offer great culture, supportive leadership, engaging activities, employee appreciation, and other perks that make every day at work more rewarding!
About Vego Garden
Sourced by ZipRecruiter
Industry
Retail
Company size
51 - 200 Employees
Headquarters location
Tomball, TX, US
Year founded
2020