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Gaming Support Agent Jobs in Virginia (NOW HIRING)

Dinwiddie Agency

Life Insurance Sales Agent

Roanoke, VA · On-site +1

$30K - $175K/yr

Game-changing technology and support * The industry's only value-based leads program * World class ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Dinwiddie Agency

Life Insurance Sales Agent

Lynchburg, VA · On-site +1

$30K - $175K/yr

Game-changing technology and support * The industry's only value-based leads program * World class ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

PLACE

Real Estate Agent (Hampton, VA)

Norfolk, VA · On-site

$75K - $100K/yr

Bring your ambition and commitment-we'll equip you with the resources and support needed to thrive ... game. Oh, and did we mention the positive vibes? Yeah, we're all about those too! Every day, we ...

PLACE

Real Estate Agent (Virginia Beach, VA)

Norfolk, VA · On-site

$75K - $100K/yr

Bring your dedication and enthusiasm, and we'll equip you with the resources and support necessary ... game. Oh, and did we mention the positive vibes? Yeah, we're all about those too! Every day, we ...

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Showing results 21-40

All JobsGaming Support Agent JobsGaming Support Agent Jobs in Virginia

Gaming Support Agent information

See Virginia salary details

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How much do gaming support agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for gaming support agent in Virginia is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $21.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a gaming support agent?

To thrive as a Gaming Support Agent, you need strong troubleshooting abilities, proficiency with gaming platforms, and a solid understanding of customer service principles; a high school diploma or equivalent is typically required. Experience with ticketing systems, live chat software, and knowledgebase platforms is important, and certifications in customer service or technical support can be beneficial. Excellent communication, patience, and problem-solving skills help build rapport with users and efficiently resolve issues. These competencies ensure a seamless support experience for gamers and contribute to the positive reputation of the gaming company.

What does a gaming support agent do?

A typical shift for a Gaming Support Agent involves responding to player inquiries through live chat, email, or phone and troubleshooting a range of technical or account issues related to the gaming platform. You'll often be handling account recovery, billing questions, bug reports, and guiding users through in-game features or updates. Many support teams operate in shifts to provide 24/7 coverage, so flexibility in scheduling is often required. Collaboration with developers, community managers, and other support agents is common, especially when helping to identify and escalate recurring technical issues. The role is fast-paced and requires balancing efficiency with a friendly, patient approach to ensure player satisfaction.

What is a gaming support agent?

A Gaming Support Agent assists players by resolving technical issues, answering game-related inquiries, and providing troubleshooting guidance. They communicate via chat, email, or phone to ensure a smooth gaming experience. Strong problem-solving skills, knowledge of gaming platforms, and excellent customer service are essential. This role helps maintain player satisfaction and supports game developers by reporting recurring issues.

How to become a gaming support agent?

To become a gaming support agent, candidates typically need strong communication skills, knowledge of gaming platforms and troubleshooting, and customer service experience. Many employers prefer candidates with a high school diploma or equivalent, and some roles may require familiarity with specific gaming software or tools. Certifications in customer support or technical troubleshooting can enhance prospects, and the job often involves flexible hours to accommodate gaming schedules.
What are the most commonly searched types of Gaming Support Agent jobs in Virginia? The most popular types of Gaming Support Agent jobs in Virginia are:
What are popular job titles related to Gaming Support Agent jobs in Virginia? For Gaming Support Agent jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Gaming Support Agent jobs in Virginia look for? The top searched job categories for Gaming Support Agent jobs in Virginia are:
Gaming Support Agent jobs near you
Infographic showing various Gaming Support Agent job openings in Virginia as of August 2026, with employment types broken down into 60% Full Time, 23% Part Time, 9% Contract, and 8% Nights. Highlights an 76% In-person, 8% Hybrid, and 16% Remote job distribution, with an average salary of $39,324 per year, or $18.9 per hour.

Account Associate - State Farm Agent Team Member

Carlos Clovek - State Farm Agent

Manassas, VA • On-site

$60K - $80K/yr

Full-time

PTO

Posted 25 days ago

Job description

Benefits:
  • Hiring bonus
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of two. My journey with State Farm started early—when I was 16, my mother worked as a team member, and I began helping in the office as an office assistant. While I was in college, she opened her own agency, and after graduate school I joined her team, gaining valuable experience before eventually opening my own office.
I attended Virginia Tech and am very close with my extended family. Outside of work, I enjoy playing pickleball, board games, throwing a frisbee, traveling, and spending time with family and friends. I stay involved in the community by sponsoring local events and supporting animal rescue programs. Building strong community relationships and giving back are important values for our agency.
Our agency offers a hiring bonus, flexibility, and a strong commitment to work-life balance. I place a high priority on my team’s mental health and overall quality of life because I believe people do their best work when they feel supported both professionally and personally.
Our culture is built on trust, accountability, and consistency. I’m not a micromanager, so I’m looking for someone who takes initiative, works hard, and can be counted on to follow through. The ideal candidate is coachable, receptive to feedback, and motivated to continue improving. If you’re looking for a supportive environment where you’ll have the freedom to grow and make an impact, this could be a great fit for you.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Carlos Clovek - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
  • Bilingual Spanish preferred.