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Gaming Customer Service Remote Jobs in Jackson, MS

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

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Gaming Customer Service Remote information

See Jackson, MS salary details

$8

$16

$23

How much do gaming customer service remote jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for gaming customer service remote in Jackson, MS is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Gaming Customer Service Remote vs Gaming Support Specialist?

AspectGaming Customer Service RemoteGaming Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, home-basedRemote or on-site, depending on employer
Industry UsageCustomer service in gaming companies, online platformsTechnical support within gaming companies, troubleshooting
Common Search IntentCustomer service roles in gamingTechnical support or troubleshooting in gaming

Gaming Customer Service Remote primarily focuses on assisting players with account issues, billing, and general inquiries. Gaming Support Specialist often involves technical troubleshooting, resolving game or software problems. While both roles serve gamers, the Customer Service role emphasizes communication and problem resolution, whereas Support Specialists require technical knowledge to fix specific issues.

What are popular job titles related to Gaming Customer Service Remote jobs in Jackson, MS?

For Gaming Customer Service Remote jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Gaming Customer Service Remote jobs in Jackson, MS look for?

The top searched job categories for Gaming Customer Service Remote jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Gaming Customer Service Remote jobs?

Cities near Jackson, MS with the most Gaming Customer Service Remote job openings:

Gaming Customer Service Remote jobs near you
Infographic showing various Gaming Customer Service Remote job openings in Jackson, MS as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,071 per year, or $16.4 per hour.

Customer Service Specialist - MS

XACT

Jackson, MS • On-site, Remote

$14.99 - $15/hr

Full-time, Contractor

Dental, Vision, Life, PTO

Re-posted 7 days ago

Job description

This is a remote position.

We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.



Requirements
• Must speak English fluently.

• Be able to type 40 words per minute or greater;

• High-speed DSL or cable connection rated at least 10 MB download speed and 2 MB upload speed.

•  Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you.

• A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 preferred), with 8 GB of RAM (Core i3 processor, or better). Laptops are not eligible for the work-at-home agent program.

• A 19″ flat panel monitor (minimum), multiple displays recommended and preferred.

• A webcam, for training, compliance, and collaboration purposes.

• A wired network connection (wireless is not permitted).

•  An approved-brand USB headset for VOIP

•  A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 17 or greater, or Android OS 12 or greater. Apple or Samsung brand preferred.



Benefits

Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work.

Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer.

Full-time team members are eligible to join our company group plan through Aetna, once eligibility requirements are met.

Smile confidently!
XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin.

We see you, too!
We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value.

In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices.

Relax — it’s expected.
We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work.

We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.