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Gaming Associate Jobs in New York (NOW HIRING)

Monitor and observe table game dealing procedures, payoffs, and activities to ensure compliance ... An associate's degree may substitute for up to one year of the required experience; or A bachelor ...

Gaming Operations Inspector

NY · On-site

$56K - $68K/yr

Duties Description Reporting to the Supervising Gaming Operations Inspector, the Gaming Operations ... Degree substitutions: • An associate's degree may substitute for up to one year of the required ...

Senior Gaming Operations Inspector

NY · On-site

$66K - $80K/yr

Duties Description Reporting to the Supervising Gaming Operations Inspector, the Senior Gaming ... Degree substitutions: • An associate's degree may substitute for up to one year of the required ...

... game information, responds to and resolves guests' complaints • Performs minor repairs or makes ... associates, vendors, and Management team • Must role model company guest service program • ...

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Gaming Associate information

See New York salary details

$10

$22

$31

How much do gaming associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for gaming associate in New York is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $27.07 per hour, depending on experience, location, and employer.

What is a gaming associate?

Gaming Associates are professionals who assist in the operation of casino games and gaming tables, ensuring that games run smoothly and players follow the rules. They may handle chips, monitor gameplay, and provide customer service to guests. Their responsibilities can also include reporting suspicious activities, explaining game rules to players, and maintaining a fair and enjoyable gaming environment. Gaming Associates work under the supervision of gaming supervisors and are often employed in casinos, racetracks, or other gaming establishments.

What does a gaming associate do?

Gaming associates are employed by casinos to provide customer service and general operations support. The duties of a gaming associate may include greeting guests and answering any questions they may have about the casino or specific games. Gaming associates also help oversee operations on the floor, ensuring that dealers are collecting bets handling money per the supervisor’s guidelines. A gaming associate needs strong interpersonal, communication and math skills. Most entry-level positions require a high school diploma and provide on-the-job training.

What are the key skills and qualifications needed to thrive as a gaming associate, and why are they important?

To thrive as a Gaming Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with gaming licenses often required by regulatory bodies. Familiarity with point-of-sale (POS) systems, surveillance equipment, and casino management software is typically necessary. Excellent communication, integrity, and the ability to remain calm under pressure help build trust with patrons and colleagues. These skills are critical for ensuring regulatory compliance, maintaining a positive gaming environment, and delivering exceptional guest experiences.

What are some common challenges gaming associates face during busy shifts, and how can they effectively manage them?

Gaming Associates often encounter high-pressure situations during peak hours, such as managing large crowds, handling disputes between players, and ensuring strict compliance with gaming regulations. Effective communication, maintaining a calm demeanor, and strong multitasking abilities are key to successfully navigating these challenges. Many Gaming Associates find that developing a solid understanding of game rules and procedures, along with ongoing training, helps them remain efficient and provide excellent customer service even during the busiest times.

What are the most commonly searched types of Gaming jobs in New York?

The most popular types of Gaming jobs in New York are:

What are popular job titles related to Gaming Associate jobs in New York?

For Gaming Associate jobs in New York, the most frequently searched job titles are:

What job categories do people searching Gaming Associate jobs in New York look for?

The top searched job categories for Gaming Associate jobs in New York are:

What cities in New York are hiring for Gaming Associate jobs?

Cities in New York with the most Gaming Associate job openings:

Infographic showing various Gaming Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,769 per year, or $22.5 per hour.

Gaming Operations Inspector

New York State

Jamaica, NY • On-site

$56K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago


New York State rating

7.7

Company rating: 7.7 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

26th of 50 rated states


Job description

Duties Description Reporting to the Supervising Gaming Operations Inspector, the Gaming Operations Inspector will: Monitor and observe table game dealing procedures, payoffs, and activities to ensure compliance with procedures, rules, and regulations. Monitor and observe slot machine procedures, payoffs, and activities to ensure compliance with internal control procedures, rules, and regulations. Monitor and observe Sportsbook procedures, payoffs, and activities to ensure compliance with internal control procedures, rules, and regulations.

Conduct Audits of the Internal Controls to ensure compliance with the rules and regulations. Interact with the public to address complaints. Observe drop and count functions.

Report discrepancies, violations or possible crimes to management and other appropriate authorities. Prepare written incident reports that may be used as evidence in court or criminal prosecutions. Testify at court proceedings as required.

Other functions as assigned by management. Minimum Qualifications Three years of experience in a position enforcing gaming regulations, primarily monitoring gaming activity between the public and casino staff, or involving investigations and the preparation of information and evidence useable in civil litigation or criminal prosecution. Degree substitutions: An associate's degree may substitute for up to one year of the required experience; or A bachelor's degree may substitute for up to two years of the required experience; or A specialized associate's degree* may substitute for two years of the required experience; or A specialized bachelor's degree* or higher may substitute for three years of the required experience.

*Specialized degrees include Accounting, Forensic Accounting, Forensic Science, Economic Crime Management, Auditing, Business Administration, Public Administration, Criminal Justice, Criminal Justice Administration, Criminal Investigation, Police Studies, Public Justice, Law Enforcement, and Police Science. Note: If you are using the substitution of a degree to qualify, the degree and/or college credit must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree and/or college credit was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency.

The Department of Civil Service has a list of acceptable companies that provide this service. You must pay the required evaluation fee. Additional Comments At some point in the future, these positions may be relocated to the Bronx or Queens.

Downstate Adjustment: Appointees who work in the five boroughs of New York City or in Nassau, Suffolk, Rockland, or Westchester Counties will receive an additional $4000 annual downstate adjustment. Essential Employee: Incumbents of these positions are designated as essential employees for agency operations and must report to work as normally scheduled. Essential employees are not covered by directed early departures or state office closures due to inclement weather, holidays, pandemics, etc.

Mandatory overtime may be required. Prohibition against Playing and Wagering Commission employees and family members residing in their households are prohibited from purchasing Lottery tickets or claiming Lottery prizes. Commission employees are prohibited from wagering upon any horse racing, commercial gaming, video lottery gaming, Indian gaming, charitable gaming activities, interactive fantasy sports, and mobile sports wagering within the State.

To avoid any appearance of impropriety of conflict of interest, Commission employees will be prohibited from all aspects of promoting, operating, and playing in any charitable gaming, which includes bingo and games of chance such as raffles, whether the organization conducting the game is required to be licensed by the Commission. The prohibition placed upon each Commission employee from assisting with any charitable gaming does not apply to the employee's family unless the employee thinks it presents a conflict of interest related to his or her job duties. Commission employees must also avoid any outside activities that could interfere or be perceived to interfere with their job duties.

Pre-Employment Restrictions The law that established the Commission (specifically, Section 107 or the Racing, Pari-mutuel Wagering and Breeding Law) prohibits any person from being employed by the Commission if, during the period commencing three years prior to employment, such person held any interest in, or employment by, any corporation, association or person engaged in gaming activity with the State. Equal Opportunity Statement The NYS Gaming Commission is an equal opportunity employer, does not tolerate discrimination in employment, programs, or activities on any basis protected by federal or state law, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

Please direct inquiries to the Office for Equal Opportunity at DEIA@gaming.ny.gov. Reasonable Accommodation: If you are an individual with a disability and need assistance to fully participate in the application and interview process for the position sought, please contact us at gam.sm.Accessibility@gaming.ny.gov and we will be happy to assist you. We offer a comprehensive benefits package, including: 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage)

Choice of several affordable and competitive health insurance plans Dental and vision insurance plans at no additional cost Membership in the NYS Employee's Retirement System NYS Deferred Compensation Investment Plan Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees) Eligibility to apply for tuition reimbursement for qualifying employees and courses Paid Parental Leave for all employees and Paid Family Leave (M/C Only). Some positions may require additional credentials or a background check to verify your identity.


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