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Gaming Agent Jobs in Michigan (NOW HIRING)

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Gaming Agent information

See Michigan salary details

$12

$26

$34

How much do gaming agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for gaming agent in Michigan is $26.27, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $34.57 per hour, depending on experience, location, and employer.

What does a gaming agent do?

A Gaming Agent is responsible for monitoring casino and gambling operations to ensure compliance with gaming laws and regulations. They investigate potential violations, ensure fair play, and may collaborate with law enforcement on fraud or criminal activity. Gaming Agents typically work for government regulatory agencies and conduct audits, inspections, and license verifications.

What types of environments do gaming agents typically work in, and what are the common challenges they face on the job?

Gaming Agents usually work in casino or gaming establishments, often splitting time between surveillance rooms and the casino floor. They are responsible for monitoring compliance with gaming laws, investigating suspicious activities, and coordinating with law enforcement or regulatory agencies as needed. Common challenges include staying vigilant during long shifts, keeping up to date with changing regulations, and discreetly handling potential security risks. Those who thrive in this role enjoy dynamic environments, have sharp observational skills, and are comfortable with high levels of responsibility in maintaining gaming integrity.

What are the key skills and qualifications needed to thrive in the gaming agent position, and why are they important?

Excelling as a Gaming Agent requires a keen attention to detail, strong knowledge of gaming regulations, and a solid background in auditing or law enforcement, often supported by a relevant associate’s or bachelor’s degree. Familiarity with surveillance technologies, gaming management systems, and state licensure or certification is commonly expected in this role. Outstanding observational skills, integrity, clear communication, and the ability to remain calm under pressure are highly valued soft skills. These competencies are vital to ensure compliance, maintain gaming integrity, and uphold legal and ethical standards within gaming establishments.

What are popular job titles related to Gaming Agent jobs in Michigan?

For Gaming Agent jobs in Michigan, the most frequently searched job titles are:

Infographic showing various Gaming Agent job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $54,651 per year, or $26.3 per hour.

Guest Service Agent Front Desk - PT

Motor City Casino

Detroit, MI • On-site

$13 - $16.50/hr

Other

Re-posted 2 days ago


Job description

Job Title

MotorCity Casino Hotel Front Desk Agent

Job Description

Greet guests warmly and professionally upon arrival and departure.

Perform check-in and check-out processes accurately using the property management system.

Answer and direct phone calls; take and modify reservations as needed.

Provide accurate information about hotel services, amenities, local attractions, and directions.

Resolve guest concerns or complaints promptly and effectively, escalating issues when necessary.

Process payments, verify identification, and maintain accurate guest records.

Communicate effectively with housekeeping, maintenance, and other departments to fulfill guest requests.

Maintain a clean, organized, and welcoming front desk and lobby area.

Follow all company policies and procedures, including safety and security protocols.

Additional responsibilities as assigned.

Qualifications

Two years of experience at a high-end hotel.

Working knowledge of Microsoft Window programs.

Previous front desk or customer service experience in a hotel setting preferred.

Strong communication, problem-solving, and interpersonal skills.

This position requires the ability to obtain and maintain a gaming license issued by the Michigan Gaming Control Board, in accordance with state regulations.

What We Offer

MotorCity offers competitive wages, complimentary meals during your shift, associate discounts, you're paid weekly, your uniforms are paid for, and more!

We're committed to our community.

As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


MotorCity Casino Hotel logo

About MotorCity Casino Hotel

Sourced by ZipRecruiter

The city’s most innovative entertainment venue and the crown jewel of the Detroit skyline, MotorCity Casino Hotel offers luxury hotel accommodations and spa facilities, casual dining, live entertainment, and world-class gaming. MotorCity Casino Hotel is Detroit’s only locally-owned and operated casino. An active community partner, MotorCity is dedicated to the City of Detroit. Our associates, management, and ownership contribute to the Metro Detroit community in countless ways. MotorCity supports a number of local programs that positively impact the quality of life of the people here in our city. The MotorCity Casino Hotel Helping Hands committee, an active group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.

Industry

Gambling activities

Company size

1,001 - 5,000 Employees

Headquarters location

Detroit, MI, US

Year founded

1999

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