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Gaming Agent Jobs in Michigan (NOW HIRING)

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI

$15.75 - $19.75/hr

  • Medical

  • Retirement

  • PTO

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a ... STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment ...

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI · On-site

$16.58/hr

  • Medical

  • Retirement

  • PTO

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a ... STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment ...

PENN Entertainment

RESERVATION AGENT

Detroit, MI · On-site

$14.75 - $18.25/hr

  • Medical

  • Retirement

  • PTO

The Reservation agent is responsible for booking guest reservation requests to secure rooms in a ... STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment ...

Penn Entertaiment

RESERVATION AGENT

Detroit, MI · On-site

$14.75 - $18.25/hr

  • Medical

  • Retirement

  • PTO

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a ... STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment ...

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI

$15.75 - $19.75/hr

  • Medical

  • Retirement

  • PTO

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a ... STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment ...

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI · On-site

$15.75 - $19.75/hr

  • Medical

  • Retirement

  • PTO

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a ... STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment ...

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI · On-site

$15.75 - $19.75/hr

  • Medical

  • Retirement

  • PTO

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a ... STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment ...

Motor City Casino

Guest Service Agent Front Desk - FT

Detroit, MI · On-site

$13 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Agent Greet guests warmly and professionally upon arrival and departure. Perform check ... This position requires the ability to obtain and maintain a gaming license issued by the Michigan ...

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Showing results 21-40

All JobsGaming Agent JobsGaming Agent Jobs in Michigan

Gaming Agent information

See Michigan salary details

$12

$26

$34

How much do gaming agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for gaming agent in Michigan is $26.27, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $34.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the gaming agent position, and why are they important?

Excelling as a Gaming Agent requires a keen attention to detail, strong knowledge of gaming regulations, and a solid background in auditing or law enforcement, often supported by a relevant associate’s or bachelor’s degree. Familiarity with surveillance technologies, gaming management systems, and state licensure or certification is commonly expected in this role. Outstanding observational skills, integrity, clear communication, and the ability to remain calm under pressure are highly valued soft skills. These competencies are vital to ensure compliance, maintain gaming integrity, and uphold legal and ethical standards within gaming establishments.

What types of environments do gaming agents typically work in, and what are the common challenges they face on the job?

Gaming Agents usually work in casino or gaming establishments, often splitting time between surveillance rooms and the casino floor. They are responsible for monitoring compliance with gaming laws, investigating suspicious activities, and coordinating with law enforcement or regulatory agencies as needed. Common challenges include staying vigilant during long shifts, keeping up to date with changing regulations, and discreetly handling potential security risks. Those who thrive in this role enjoy dynamic environments, have sharp observational skills, and are comfortable with high levels of responsibility in maintaining gaming integrity.

What does a gaming agent do?

A Gaming Agent is responsible for monitoring casino and gambling operations to ensure compliance with gaming laws and regulations. They investigate potential violations, ensure fair play, and may collaborate with law enforcement on fraud or criminal activity. Gaming Agents typically work for government regulatory agencies and conduct audits, inspections, and license verifications.

What are popular job titles related to Gaming Agent jobs in Michigan? For Gaming Agent jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Gaming Agent jobs in Michigan look for? The top searched job categories for Gaming Agent jobs in Michigan are:
Gaming Agent jobs near you
Infographic showing various Gaming Agent job openings in Michigan as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,651 per year, or $26.3 per hour.

RESERVATION AGENT

Hollywood Casino at Greektown

Detroit, MI

$15.75 - $19.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a timely manner.   Essential Functions   - Answer all in-coming reservation calls with efficiency and professionalism. - Take reservations and accurately inputting into the computer system. - Answer inquiries of room rates, outlets, room locations/directions, & promotions. - May input data into our CMP System. - interact with staff from Rooms Division/Front Office on bookings. - Handle all guest special requests in a professional manner. - Activate manual system in the event of system downtime. - Maintain accurate records and reports. - Address all guest service needs and resolve any service-related problems or issues. - Comply with all health and safety standards. - Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis. - Ensure that Superior Guest Service levels are met according to Standard Operating Procedures. - Attend meetings as scheduled. - Other job-related duties as assigned.BRING US YOUR BEST.Must have excellent communication and organization skills and speak in a pleasant telephone voice/skill; Must be able to communicate in the English language (read, write, & speak); Must be self-reliant and posses a sense of urgency; Ability to perform basic math.  Ability to interpret and apply guidelines and procedures; Ability to maintain confidentiality of sensitive information; Must be a teamplayer and flexible in work schedule; Ability to understand & comply with all departmental and Company rules, regulations, policies and procedures.  Possess a working knowledge of MS Office; Ability to operate a telephone, copier, fax machine, 10-key adding machine.  integrated phone system knowledge or prior experience with the public preferred.STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY16.58Employment Type: FULL_TIME

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