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Gaming Agent Jobs in Florida (NOW HIRING)

Seminole Gaming

Front Desk Agent

Tampa, FL · On-site

$13 - $16.50/hr

Front Desk Agent The Front Desk Agent is responsible for providing courteous front desk services to guests by delivering products and services that result in a pleasant hotel stay and overall gaming ...

Seminole Gaming

Front Desk Agent - Hotel Operations

Tampa, FL · On-site

$13 - $16.50/hr

Front Desk Agent The Front Desk Agent is responsible for providing courteous front desk services to guests by delivering products and services that result in a pleasant hotel stay and overall gaming ...

Seminole Tribe of Florida

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Gaming Commission Agent

Immokalee, FL · On-site

$22.15/hr

Monitors gaming operations in compliance with the TICS and STGC approved regulations. * Cooperates with casino management and casino security team to ensure customer and employee and safety.

Seminole Tribe of Florida

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Gaming Commission Agent

Coconut Creek, FL · On-site

$22.15/hr

Monitors gaming operations in compliance with the TICS and STGC approved regulations. * Cooperates with casino management and casino security team to ensure customer and employee and safety.

Seminole Tribe of Florida

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Surveillance Agent

Hollywood, FL · On-site

$22.15/hr

The agent is responsible for conducting daily routine observation of activities that occur on the gaming floor, including identifying procedural infractions and/or criminal activity. The individual ...

Miccosukee Resort & Gaming

Front Desk Agent

Miami, FL · On-site

Front Desk Agent Job Summary: We are looking for an experienced Front Desk Agent to join our team ... Ability to obtain and maintain a Tribal Gaming License * Hotel/Front Desk experience required * One ...

Miccosukee Resort & Gaming

Front Desk Agent

Miami, FL · On-site

$13.75 - $17.25/hr

Front Desk Agent Job Summary: We are looking for an experienced Front Desk Agent to join our team ... Ability to obtain and maintain a Tribal Gaming License * Hotel/Front Desk experience required * One ...

MCC/NFMGT

Bonita - Security Agent

Bonita Springs, FL · On-site

$16.50 - $21.50/hr

Security Agent We are looking for a Security Agent to join our team. Level: Entry Position Type ... Patrols gaming areas and grounds to establish security presence and reports all unusual situations ...

Seminole Gaming

Sportsbook - Agent - PT

Coconut Creek, FL · On-site

$13.50 - $17.25/hr

Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Job Summary: Providing outstanding ...

HealthMarkets, Inc.

Insurance Sales Agent

Apopka, FL · On-site

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other ... Need to coach your childs soccer game? Or show up to a family event? Youve got the time because you ...

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All JobsGaming Agent JobsGaming Agent Jobs in Florida

Gaming Agent information

See Florida salary details

$10

$22

$29

How much do gaming agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for gaming agent in Florida is $22.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $29.66 per hour, depending on experience, location, and employer.

What does a gaming agent do?

A Gaming Agent is responsible for monitoring casino and gambling operations to ensure compliance with gaming laws and regulations. They investigate potential violations, ensure fair play, and may collaborate with law enforcement on fraud or criminal activity. Gaming Agents typically work for government regulatory agencies and conduct audits, inspections, and license verifications.

What types of environments do gaming agents typically work in, and what are the common challenges they face on the job?

Gaming Agents usually work in casino or gaming establishments, often splitting time between surveillance rooms and the casino floor. They are responsible for monitoring compliance with gaming laws, investigating suspicious activities, and coordinating with law enforcement or regulatory agencies as needed. Common challenges include staying vigilant during long shifts, keeping up to date with changing regulations, and discreetly handling potential security risks. Those who thrive in this role enjoy dynamic environments, have sharp observational skills, and are comfortable with high levels of responsibility in maintaining gaming integrity.

What are the key skills and qualifications needed to thrive in the gaming agent position, and why are they important?

Excelling as a Gaming Agent requires a keen attention to detail, strong knowledge of gaming regulations, and a solid background in auditing or law enforcement, often supported by a relevant associate’s or bachelor’s degree. Familiarity with surveillance technologies, gaming management systems, and state licensure or certification is commonly expected in this role. Outstanding observational skills, integrity, clear communication, and the ability to remain calm under pressure are highly valued soft skills. These competencies are vital to ensure compliance, maintain gaming integrity, and uphold legal and ethical standards within gaming establishments.

What are popular job titles related to Gaming Agent jobs in Florida?

For Gaming Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Gaming Agent jobs in Florida look for?

The top searched job categories for Gaming Agent jobs in Florida are:

Gaming Agent jobs near you
Infographic showing various Gaming Agent job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $46,857 per year, or $22.5 per hour.

Front Desk Agent

Seminole Gaming

Tampa, FL • On-site

$13 - $16.50/hr

Other

Posted 18 days ago

Seminole Gaming rating

6.4

Company rating: 6.4 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

107th of 164 rated casinos

Job description

Front Desk Agent

The Front Desk Agent is responsible for providing courteous front desk services to guests by delivering products and services that result in a pleasant hotel stay and overall gaming experience.

Essential duties include, but are not limited to:

  • Registers arriving guests by completing appropriate paperwork and obtaining proper payment information
  • Settles account balances of departing guests by accepting payment and handling cash drawer
  • Investigates and resolves general billing discrepancies
  • Engage guests in property promotions and amenities so they best enjoy all the casino/hotel offers during their current and future visits
  • Responds to guest inquiries concerning entertainment or attractions and provides guests with general information to ensure a pleasant stay in the hotel
  • Promotes positive public/employee relations at all times
  • Anticipates guests' needs and responds to requests and concerns to ensure guest satisfaction
  • Monitors work areas to ensure cleanliness standards are achieved and customer requests are addressed

Qualifications:

  • High school diploma or general education degree (GED) is required
  • 6 months of Front Desk/Hotel Operations experience
  • Must possess a high degree of interpersonal and customer relations skills necessary to ensure total guest satisfaction
  • Must have exceptional phone etiquette
  • Must be able to work standing for long periods of time
  • Must be technologically savvy and be able to operate and enter information into a computer
  • Must possess basic math skills necessary to accurately calculate and process guest payments
  • Must be able to follow procedures in standard situations in which specific steps are involved

Work Environment:

  • Duties and responsibilities are typically performed in the Hotel Lobby area; a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
  • Position requires ability to stand and walk 100% of the time. Extensive periods of data entry is required
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear
  • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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