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Game Store Jobs in Massachusetts (NOW HIRING)

The Escape Game

Game Guide

Dedham, MA · On-site

$15.50/hr

Game Guides are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day ! Game ...

GameStop

Full Time Assistant Store Manager (Store 3485)

MA · On-site

$17.75 - $21.75/hr

As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in ... Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all ...

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Game Store information

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How much do game store jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for game store in Massachusetts is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $26.01 per hour, depending on experience, location, and employer.

What is a game store employee?

Game store employees are staff members who work in retail stores specializing in video games, board games, and related merchandise. Their primary duties include assisting customers with finding products, providing recommendations, processing sales transactions, and maintaining inventory. They often possess strong knowledge of gaming trends and products to better serve customers. Game store employees may also organize community events, such as game tournaments or product launches, to engage with local gamers. This role requires good communication skills, a customer-focused attitude, and a passion for gaming.

What are the key skills and qualifications needed to thrive as a game store associate?

To thrive as a Game Store Associate, you need strong product knowledge of video games and consoles, retail experience, and basic math skills for handling transactions. Familiarity with point-of-sale (POS) systems, inventory management software, and possibly loyalty program platforms is important. Exceptional customer service, communication, and problem-solving abilities help you engage customers and resolve issues effectively. These skills ensure smooth store operations, satisfied customers, and repeat business in a competitive retail environment.

What are some common challenges faced by employees working in a game store, and how can they be addressed?

Employees in a game store often face challenges such as staying updated on rapidly changing gaming trends, managing diverse customer inquiries, and balancing inventory with customer demand. To address these, team members regularly collaborate to share product knowledge, participate in training sessions, and use inventory management tools to track popular titles. Building strong communication skills and a passion for gaming also help staff provide excellent customer service and maintain a welcoming environment for both casual and avid gamers.

What is the difference between Game Store vs Game Retail Associate?

AspectGame StoreGame Retail Associate
CredentialsHigh school diploma or equivalent; some positions may prefer retail or customer service experienceHigh school diploma or equivalent; customer service skills often preferred
Work EnvironmentPhysical retail stores, gaming sections, customer interactionRetail stores, handling sales, assisting customers, stocking shelves
Industry UsageUsed broadly for stores selling video games and consolesCommonly used for employees working directly with customers in game stores

The term "Game Store" generally refers to the business itself, while "Game Retail Associate" describes the employee working within such stores. Both roles involve customer service and sales, but "Game Store" emphasizes the location or business, whereas "Game Retail Associate" focuses on the job position within the retail environment.

What are the most commonly searched types of Game Store jobs in Massachusetts?

The most popular types of Game Store jobs in Massachusetts are:

What are popular job titles related to Game Store jobs in Massachusetts?

For Game Store jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Game Store jobs in Massachusetts look for?

The top searched job categories for Game Store jobs in Massachusetts are:

What cities in Massachusetts are hiring for Game Store jobs?

Cities in Massachusetts with the most Game Store job openings:

Game Store jobs near you
Infographic showing various Game Store job openings in Massachusetts as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Game Guide

Dedham, MA • On-site

The Escape Game
Arts, Entertainment, and Recreation • 1 - 5K employees

5.5

Company rating: 5.5 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

4th of 5 rated escape rooms

People enjoy working here

Recommended by students

Respectful managers

Learn more about The Escape Gameexternal

$15.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

We are located in Legacy Place! Copy & paste the link below to learn more about our company and the open position! 

https://drive.google.com/file/d/1Y6M935SR83Ae1YFQhTw8kzmjWCqonXZn/view?usp=sharing


THE ROLE:

Game Guides are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and do whatever it takes to make their day!

Game Guides at The Escape Game will lead guests through our escape rooms – thrilling, immersive adventure games where players work together to complete a mission (and escape a themed room) before time runs out. To progress through the game, players must find clues and solve puzzles. 

Game Guides set the tone for the entire experience by delivering an upbeat, conversational introduction to groups of 2-12 guests, and they connect with guests of all ages to make their visit as fun and memorable as possible. During gameplay, Game Guides use TEG’s software to monitor team progress and ensure every single guest enjoys their experience. After the game, Game Guides celebrate with guests and reset game components accurately and efficiently.


HOW GAME GUIDES SERVE OUR GUESTS AND OUR TEAM

● Embodying our mission, vision, and values during every shift

● Leading groups of 2-12 in fun, friendly conversation

● Collecting information and making meaningful connections with guests

● Enthusiastically explaining TEG games and products

● Using Game Guide software to monitor games and assist guests

● Using HMI (Human-Machine Interface) to operate our games

● Giving a recap of the experience in the outro

● Ensuring operational excellence on shift by:

       ○ Ensuring game components function properly

       ○ Using setup sheets to accurately reset games

       ○ Cleaning games and TEG’s facility

       ○ Being timely and exemplifying excellent time management skills in order to stay on schedule for the games assigned

       ○ Restocking inventory

       ○ Completing necessary reports

● Immediately and graciously resolving service failures

● Ensuring each guest has a five-star experience and leaves happy


REQUIREMENTS

● Flexible availability. This role works nights, weekends, and/or holidays.

● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling,

bending, lifting 30-40 lbs, and minor game repairs.

● Must be able to use small tools and strong magnets when resetting our games.

● Quickly resetting numerous locks, drawers, shelves, and game components within specific time frames outlined in training.

● Excellent communication skills when speaking with our guests.

● Align with TEG’s Uniform Standards.


BENEFITS FOR FULL TIME TEAM MEMBERS
  • 401(k)
  • 401(k) matching
  • Health Insurance 
  • Employee discount
  • Vision insurance
  • Dental insurance
  • Flexible spending account
  • Life insurance
  • Flexible schedule

 



What The Escape Game employees say

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