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Game Server Support Technician Jobs (NOW HIRING)

Provide support for the servers themselves as well as the products and services that rely upon them. * Manage and maintain RCB Bank's Systems Management Platform (Ivanti Endpoint Manager); this ...

Provide support for the servers themselves as well as the products and services that rely upon them. * Manage and maintain RCB Bank's Systems Management Platform (Ivanti Endpoint Manager); this ...

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Game Server Support Technician information

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How much do game server support technician jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for game server support technician in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

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For Game Server Support Technician jobs, the most frequently searched job titles are:

Infographic showing various Game Server Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.

Server Support Technician

Waterloo, IA • On-site

Worldwide TechServices
IT Services • 1 - 5K employees

Full-time

Re-posted 12 days ago


Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

216th of 226 rated it services


Job description

Job Summary

 

The Server Support Technician is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

 

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all time, mileage, and other requirements in an accurate and timely manner
  • Understand all Safety policies and guidelines and works within the guidelines and policies on a daily basis
  • Other duties may be assigned to meet business needs
  • Additional requirements may exist if offer of employment is extended

Requirements

Education and Experience:

  • Typically requires technical school certification or equivalent and 2-5 years of relevant experience

 

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to work overtime as required
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must be able to pass annual criminal and motor vehicle background
  • Must own a basic repair tool kit
  • Ability to pass drug screen at time of hire or as business needs require
  • Ability to pass agility test at date of hire or internal transfer and every 3 years thereafter
  • Must be part of stand-by rotation in the assigned geography as directed by manager

What Worldwide TechServices employees say

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