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Game Representative Jobs (NOW HIRING)

Communicate with supervisor throughout week, attend weekly Game Day Rep meetings at night and submit Weekend League Review (scores, events of the day, etc.) * Communicate with supervisor throughout ...

Game Designer

$158K/yr

Game artists, developers, mathematicians, sound technicians, product marketers, regulatory experts ... ARRISE USA represents our growing footprint in one of the world's most dynamic tech and ...

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Game Representative information

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How much do game representative jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for game representative in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Game Representative, and why are they important?

To thrive as a Game Representative, you need strong knowledge of the games you represent, customer service expertise, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes event management tools is typically required. Excellent communication, problem-solving skills, and the ability to remain personable under pressure help you stand out in this role. These skills ensure positive guest experiences, efficient operations, and effective handling of customer inquiries or disputes.

What is the difference between Game Representative vs Customer Service Representative?

AspectGame RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; knowledge of gaming productsHigh school diploma or equivalent; communication skills
Work EnvironmentGaming events, arcades, casinos, retail storesCall centers, retail stores, online support
Employer & Industry UsageGaming companies, casinos, entertainment venuesVarious industries including retail, telecom, tech
Common Search & ComparisonCustomer interaction, product knowledge, event supportCustomer interaction, issue resolution, support services

While both roles involve customer interaction, a Game Representative primarily focuses on promoting and supporting gaming products at events or retail locations, requiring specific gaming knowledge. In contrast, a Customer Service Representative handles a broader range of customer inquiries across various industries, emphasizing communication and problem-solving skills.

What are Game Representatives?

Game Representatives are individuals who oversee and facilitate games or activities, often in environments such as casinos, amusement parks, or recreational centers. Their responsibilities typically include explaining game rules, ensuring fair play, managing equipment, and sometimes handling bets or prizes. Game Representatives provide customer service by assisting participants and resolving disputes or issues that may arise during gameplay. The role requires good communication skills, attention to detail, and sometimes knowledge of gaming regulations. They help create a fun and engaging experience for guests.

How does a Game Representative typically collaborate with other team members during live gaming events?

As a Game Representative, you’ll work closely with both event organizers and technical staff to ensure smooth gameplay and participant satisfaction. Collaboration often includes coordinating with referees or judges to enforce rules, communicating player concerns to support staff, and assisting with the setup or troubleshooting of gaming stations. Effective teamwork and clear communication are essential, especially during high-pressure moments or technical issues. This role also requires adaptability, as you may need to shift between tasks quickly depending on the needs of the event.
More about Game Representative jobs
What job categories do people searching Game Representative jobs look for? The top searched job categories for Game Representative jobs are:
Infographic showing various Game Representative job openings in the United States as of June 2026, with employment types broken down into 7% As Needed, 60% Full Time, 20% Part Time, and 13% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,561 per year, or $20.9 per hour.
Charitable Gaming Representative (Chairman)

Charitable Gaming Representative (Chairman)

Southwest Center

Louisville, KY • On-site

$16 - $18/hr

Per diem

Posted 3 days ago


Job description

Southwest Center is a nonprofit organization that provides services and supports to individuals with intellectual and developmental disabilities throughout the Louisville area. The mission of Southwest Center is to provide a supportive environment, combined with life-enriching home- and community-based opportunities, that assist people with intellectual and developmental disabilities in living life to the fullest.

Charitable gaming is one of the ways Southwest Center generates funding to support its programs and services. The revenue generated through charitable gaming helps further our mission and supports the individuals and communities we serve.
About the Role
Southwest Center is seeking dependable and professional individuals to serve as Charitable Gaming Representatives. In this role, you will act as Southwest Center's designated on-site representative for charitable gaming operations, helping ensure a safe, compliant, and enjoyable gaming environment for patrons.
You will monitor gaming activities, verify patron eligibility, assist with basic gaming equipment issues, and help protect the integrity of Southwest Center's charitable gaming license. During assigned shifts, charitable gaming responsibilities are your primary focus and must be addressed immediately when issues arise.
Pay Rate
Monday - Thursday: $16.00/hour
Friday - Sunday: $18.00/hour
Paid Training
Schedule
This is a PRN (as-needed) position. Shifts will vary based on operational needs and charitable gaming schedules, including evenings, weekends, and holidays.

Essential Responsibilities
  • Monitor charitable gaming operations during assigned shifts.
  • Verify that patrons participating in gaming activities are at least 21 years of age.
  • Maintain visual observation of the gaming area.
  • Ensure gaming activities comply with applicable laws, regulations, and Southwest Center policies.
  • Report suspected violations, tampering, fraud, or other compliance concerns.
  • Assist patrons with basic gaming machine or kiosk questions.
  • Provide excellent customer service while maintaining professionalism.
  • Represent Southwest Center positively and professionally at all times.
Qualifications
  • Must be at least 21 years of age.
  • High school diploma or GED preferred.
  • Ability to pass required state and federal background checks.
  • Ability to complete all required charitable gaming training.
  • Ability to interact professionally with patrons, staff, regulators, and vendors.
  • Basic computer and technology skills.
  • Ability to responsibly handle cash and follow established procedures.
Knowledge, Skills, and Abilities
  • Strong observation and attention-to-detail skills.
  • Excellent customer service and communication skills.
  • Ability to exercise sound judgment and remain calm under pressure.
  • Ability to follow detailed procedures and regulatory requirements.
  • Reliable, dependable, and professional.
Physical Requirements
  • Ability to stand and walk for extended periods.
  • Ability to visually monitor gaming activities throughout the assigned area.
  • Ability to occasionally lift up to 25 pounds.
  • Ability to bend, reach, and move throughout the gaming area.
  • Ability to operate gaming equipment, kiosks, and point-of-sale systems.

Southwest Center is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment in accordance with applicable federal, state, and local laws.