Washington, DC · On-site +1
... team player. Responsibilities: * Responding to technical support ticket and providing remote support to customers * Working with customers to find diagnose and resolve technical issues within ...
Washington, DC · On-site +1
... team player. Responsibilities: * Responding to technical support ticket and providing remote support to customers * Working with customers to find diagnose and resolve technical issues within ...
... and support a growing pipeline of federal government opportunities. This freelance, remote role ... You must be a clear, persuasive communicator and a collaborative team player who welcomes ...
... and support a growing pipeline of federal government opportunities. This freelance, remote role ... You must be a clear, persuasive communicator and a collaborative team player who welcomes ...
... and support a growing pipeline of federal government opportunities. This freelance, remote role ... player who welcomes constructive feedback and consistently delivers high-quality work under ...
... and support a growing pipeline of federal government opportunities. This freelance, remote role ... player who welcomes constructive feedback and consistently delivers high-quality work under ...
Washington, DC · Remote
$175 - $225/hr
... players to propel the Transformers brand to new heights. Your responsibilities * Develops and ... Willingness to travel up to 50% to engage with stakeholders, attend industry events, and support ...
Washington, DC · Remote
$175 - $225/hr
... players to propel the Transformers brand to new heights. Your responsibilities * Develops and ... Willingness to travel up to 50% to engage with stakeholders, attend industry events, and support ...
Ability to work flexible schedules including weekend work as required to support business needs or ... As a top player in the renewable energy sector, weve successfully developed over 600MW of solar ...
Quick apply
Ability to work flexible schedules including weekend work as required to support business needs or ... As a top player in the renewable energy sector, weve successfully developed over 600MW of solar ...
Annapolis, MD · Remote
$50K - $60K/yr
Ability to work flexible schedules including weekend work as required to support business needs or ... As a top player in the renewable energy sector, we've successfully developed over 600MW of solar ...
Quick apply
Annapolis, MD · Remote
$50K - $60K/yr
Ability to work flexible schedules including weekend work as required to support business needs or ... As a top player in the renewable energy sector, we've successfully developed over 600MW of solar ...
Annapolis, MD · On-site +1
$50K - $60K/yr
Ability to work flexible schedules including weekend work as required to support business needs or ... As a top player in the renewable energy sector, we've successfully developed over 600MW of solar ...
Annapolis, MD · On-site +1
$50K - $60K/yr
Ability to work flexible schedules including weekend work as required to support business needs or ... As a top player in the renewable energy sector, we've successfully developed over 600MW of solar ...
The selected candidate will have the flexibility to telework \/ remote \/ Work from Home (During ... Team player \n * Excellent written and verbal communication skills \n * Attitude to find answers ...
The selected candidate will have the flexibility to telework \/ remote \/ Work from Home (During ... Team player \n * Excellent written and verbal communication skills \n * Attitude to find answers ...
Washington, DC · On-site +1
$70K - $95K/yr
The Indian Gaming Regulatory Act (IGRA) established the NIGC as an independent federal agency ... IGRA was enacted with the express purpose to support and promote tribal economic development, self ...
Washington, DC · On-site +1
$70K - $95K/yr
The Indian Gaming Regulatory Act (IGRA) established the NIGC as an independent federal agency ... IGRA was enacted with the express purpose to support and promote tribal economic development, self ...
Washington, DC · On-site +1
$70K - $95K/yr
The Indian Gaming Regulatory Act (IGRA) established the NIGC as an independent federal agency ... IGRA was enacted with the express purpose to support and promote tribal economic development, self ...
Washington, DC · On-site +1
$70K - $95K/yr
The Indian Gaming Regulatory Act (IGRA) established the NIGC as an independent federal agency ... IGRA was enacted with the express purpose to support and promote tribal economic development, self ...
Washington, DC · Remote
$60K - $200K/yr
... winning lottery games enable our customers to achieve their goals, fulfill player needs and ... Work with onsite and remote teams * Strive for continuous improvement in efficiency * Design and ...
Washington, DC · Remote
$60K - $200K/yr
... winning lottery games enable our customers to achieve their goals, fulfill player needs and ... Work with onsite and remote teams * Strive for continuous improvement in efficiency * Design and ...
Washington, DC · On-site +1
$110K - $140K/yr
The Indian Gaming Regulatory Act (IGRA) established the NIGC as an independent federal agency ... IGRA was enacted with the express purpose to support and promote tribal economic development, self ...
Washington, DC · On-site +1
$110K - $140K/yr
The Indian Gaming Regulatory Act (IGRA) established the NIGC as an independent federal agency ... IGRA was enacted with the express purpose to support and promote tribal economic development, self ...
Washington, DC · On-site +1
$110K - $140K/yr
The Indian Gaming Regulatory Act (IGRA) established the NIGC as an independent federal agency ... IGRA was enacted with the express purpose to support and promote tribal economic development, self ...
Washington, DC · On-site +1
$110K - $140K/yr
The Indian Gaming Regulatory Act (IGRA) established the NIGC as an independent federal agency ... IGRA was enacted with the express purpose to support and promote tribal economic development, self ...
Washington, DC · On-site +1
Our platform helps IT teams move from reactive support to proactive, automated experience ... Participate in webinars, marketing events, trade shows etc. #LI-Remote Qualifications * Candidates ...
Washington, DC · On-site +1
Our platform helps IT teams move from reactive support to proactive, automated experience ... Participate in webinars, marketing events, trade shows etc. #LI-Remote Qualifications * Candidates ...
Our platform helps IT teams move from reactive support to proactive, automated experience ... Participate in webinars, marketing events, trade shows etc. #LI-Remote Qualifications * Candidates ...
Quick apply
Our platform helps IT teams move from reactive support to proactive, automated experience ... Participate in webinars, marketing events, trade shows etc. #LI-Remote Qualifications * Candidates ...
Our platform helps IT teams move from reactive support to proactive, automated experience ... Participate in webinars, marketing events, trade shows etc. #LI-Remote Qualifications * Candidates ...
Our platform helps IT teams move from reactive support to proactive, automated experience ... Participate in webinars, marketing events, trade shows etc. #LI-Remote Qualifications * Candidates ...
Alexandria, VA · On-site +1
$180K - $210K/yr
... players in biopharma and translational research. We're bringing the best minds together to ... Provide support in developing functional and technical specifications. * Provides direction and ...
Alexandria, VA · On-site +1
$180K - $210K/yr
... players in biopharma and translational research. We're bringing the best minds together to ... Provide support in developing functional and technical specifications. * Provides direction and ...
Washington, DC · On-site +1
$180K - $210K/yr
... players in biopharma and translational research. We're bringing the best minds together to ... Provide support in developing functional and technical specifications. * Provides direction and ...
Washington, DC · On-site +1
$180K - $210K/yr
... players in biopharma and translational research. We're bringing the best minds together to ... Provide support in developing functional and technical specifications. * Provides direction and ...
Bethesda, MD · On-site +1
$180K - $210K/yr
... players in biopharma and translational research. We're bringing the best minds together to ... Provide support in developing functional and technical specifications. * Provides direction and ...
Bethesda, MD · On-site +1
$180K - $210K/yr
... players in biopharma and translational research. We're bringing the best minds together to ... Provide support in developing functional and technical specifications. * Provides direction and ...
Silver Spring, MD · On-site +1
$180K - $210K/yr
... players in biopharma and translational research. We're bringing the best minds together to ... Provide support in developing functional and technical specifications. * Provides direction and ...
Silver Spring, MD · On-site +1
$180K - $210K/yr
... players in biopharma and translational research. We're bringing the best minds together to ... Provide support in developing functional and technical specifications. * Provides direction and ...
$14.43 - $15.94
3% of jobs
$15.94 - $17.45
12% of jobs
$17.45 - $18.96
8% of jobs
$19.10 is the 25th percentile. Wages below this are outliers.
$18.96 - $20.47
20% of jobs
The median wage is $21.17 / hr.
$20.47 - $21.98
15% of jobs
$21.98 - $23.49
12% of jobs
$24.37 is the 75th percentile. Wages above this are outliers.
$23.49 - $25
9% of jobs
$25 - $26.51
4% of jobs
$26.51 - $28.02
5% of jobs
$28.02 - $29.53
6% of jobs
$29.53 - $31.04
5% of jobs
$14
$22
$31
As a remote Game Player Support specialist, your primary responsibilities include responding to player inquiries through email, chat, or ticketing systems, troubleshooting technical and account issues, and escalating complex problems to higher-level support teams as needed. You’ll also document player interactions, provide feedback to internal teams regarding recurring issues, and stay up-to-date on game updates and company policies. Collaboration with fellow support agents and community managers is common to ensure consistent and high-quality service. Your work helps create a positive gaming experience and builds lasting relationships with players in a dynamic, virtual environment.
To thrive as a Game Player Support Remote, you need strong customer service abilities, excellent written and verbal communication, and a passion for gaming, typically supported by prior experience in technical support or customer care. Familiarity with ticketing systems, live chat platforms, and knowledge base tools, along with basic troubleshooting for gaming platforms, is often required. Outstanding problem-solving skills, patience, and the ability to work independently in a remote team environment make candidates stand out. These qualities are essential to ensure players receive prompt, accurate, and positive support experiences, fostering customer satisfaction and brand loyalty.
A Game Player Support Remote job involves assisting players with in-game issues, troubleshooting technical problems, and responding to inquiries via chat, email, or tickets. Support agents help ensure a positive gaming experience by providing solutions, reporting bugs, and enforcing community guidelines. Strong communication skills, knowledge of the game, and customer service experience are often required. Since it's a remote role, agents work from home while staying connected with the support team and players online.
Full-time
Re-posted 6 days ago
9.7
Based on 7 frontline employees who took The Breakroom Quiz
1st of 116 rated security
About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
The Role
We are looking to hire an experienced Product Support Engineer to provide technical support for customers who use our Proofpoint AI Security solutions. This is a customer facing role and as a core function, you will be required to respond to customer tickets and assist customers via phone, email, and chat and resolve technical support issues in this product area. This may include installing software that is related to the product or the Operating System (OS) that the customer is using, diagnosing networking issues, Installation/Upgrades, other related issues.
To ensure success as a product support engineer, you should have in-depth knowledge of IT systems, network security, excellent communication skills, and the ability to work independently and be a team player.
Responsibilities:
Requirements for the role:
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 136,200.00 - 214,005.00 USDCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 112,700.00 - 177,100.00 USDAll other cities and states excluding those listed above:
Base Pay Range: 101,600.00 - 159,720.00 USD
