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Game Operations Jobs in Raleigh, NC (NOW HIRING)

Noor WFS

Baseball PA Announcer

Zebulon, NC

$75/hr

Announce between-inning contests, promotions, and fan activities Compliance & Game Operations * Ensure announcements comply with league and team policies * Follow scripts for scheduled activities ...

AEG

Premium Area Game Day Staff

Raleigh, NC · On-site

Game Day Staff Manager, Game Day Operations Manager, Game Day Operations Coordinator Non-Exempt Contact regarding interviews to begin January 5, 2026. The North Carolina Courage, which plays in the ...

Xsolla

Operations Project Manager

Raleigh, NC

$120K - $160K/yr

Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring ... Lead and implement operations-focused projects, ensuring alignment with the company's strategic ...

Xsolla

Operations Project Manager

Raleigh, NC · Remote

Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring ... Lead and implement operations-focused projects, ensuring alignment with the company's strategic ...

Xsolla

Sales Operations Project Manager

Raleigh, NC · On-site

$120K - $160K/yr

Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring ... Lead the rollout of new operational processes, tools, and frameworks, including change management ...

Xsolla

Sales Operations Project Manager

Raleigh, NC · Remote

Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring ... Lead the rollout of new operational processes, tools, and frameworks, including change management ...

Epic Games

Producer

Cary, NC · On-site

$114.90K - $116.70K/yr

Facilitate development operations - work on one or more development pods focusing on particular verticals of the game and ensure timely delivery to meet our goals, deadlines, and milestones. Schedule ...

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How much do game operations jobs pay per hour?

As of May 30, 2026, the average hourly pay for game operations in Raleigh, NC is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $26.88 per hour, depending on experience, location, and employer.

What is a Game Operations job?

A Game Operations job involves managing the in-game experience for fans, players, and staff during live sporting events. This includes coordinating entertainment elements such as music, graphics, promotions, and on-field activities to enhance fan engagement. Game Operations staff ensure smooth execution of logistics, troubleshoot issues, and create an exciting atmosphere. They work closely with production teams, announcers, and sponsors to deliver a seamless event. This role requires strong organizational skills, attention to detail, and the ability to adapt quickly in a fast-paced environment.

What are the key skills and qualifications needed to thrive in the Game Operations position, and why are they important?

To thrive in Game Operations, you need strong organizational skills, a solid understanding of sports or live gaming environments, and experience with event coordination or management. Familiarity with industry-standard event management software, ticketing systems, and audio/visual equipment is often required. Excellent communication, problem-solving abilities, and adaptability help you excel in dynamic and fast-paced situations. These competencies ensure seamless game-day execution, effective team collaboration, and a positive experience for attendees and participants.

What are some typical responsibilities of a Game Operations professional during events?

Game Operations professionals are responsible for coordinating all aspects of live events, including pre-game setup, in-game activities, halftime entertainment, and post-event breakdown. They work closely with teams, venue staff, technical crews, and security to ensure everything runs according to schedule. Daily tasks may include managing scripts, troubleshooting technical issues, coordinating promotions or contests, and communicating with key stakeholders. The ability to stay organized and respond quickly to unexpected challenges is crucial to maintaining a smooth event experience for fans, athletes, and staff alike.
More about Game Operations jobs
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What cities near Raleigh, NC are hiring for Game Operations jobs? Cities near Raleigh, NC with the most Game Operations job openings:
Game Operations jobs near you

East Coast Director-Family Entertainment Center Company

Costley Entertainment

Raleigh, NC • On-site

Full-time

Posted 18 days ago

Job description

Description:

We are seeking an experienced and dynamic East Coast Director to join our family entertainment center supply company. This leadership role is responsible for ensuring exceptional customer satisfaction for game room owners across 20+ locations on the East Coast. The ideal candidate will bring a comprehensive background in sales, technical support, route management, parts and ordering, and possess deep knowledge of all facets of the amusement industry.

Key Responsibilities

  • Oversee all aspects of customer relationships and satisfaction for game room owners, ensuring high service standards across 20+ locations.
  • Lead and support a team responsible for sales, route management, technical support, and parts ordering.
  • Act as the primary point of contact for client inquiries, escalations, and ongoing business needs.
  • Develop and implement strategies to grow revenue, improve customer retention, and expand the company’s footprint in the East Coast region.
  • Coordinate with warehouse management teams to ensure timely fulfillment of orders and optimal inventory control.
  • Provide technical support and maintenance guidance on arcade games and related technologies, troubleshooting as necessary.
  • Monitor and optimize route efficiency, ensuring all scheduled deliveries and service calls are completed on time.
  • Train and mentor staff in best practices for customer service, sales, and technical support.
  • Generate regular reports on sales performance, operational efficiency, and customer satisfaction.

Qualifications

  • Proven experience in sales, tech support, route management, and parts ordering within the amusement or family entertainment industry.
  • Thorough understanding of the amusement industry, including arcade game operations and technology.
  • Basic working knowledge of warehouse management systems and inventory processes.
  • Strong organizational skills, with the ability to manage multiple priorities and locations.
  • Excellent communication and interpersonal skills for engaging with customers, staff, and company leadership.
  • Demonstrated ability to lead teams and drive results in a fast-paced, multi-site environment.
  • Ability to analyze data and develop actionable business insights.
  • Proficiency with common business software and industry-specific tools.
  • Willingness to travel as needed throughout the East Coast region.

Preferred Attributes

  • Previous management experience in a family entertainment or amusement supply company.
  • Hands-on experience with arcade game repair and maintenance.
  • Familiarity with current trends and technologies in the amusement industry.

How To Apply

Interested candidates should submit a resume and cover letter detailing relevant experience and explaining why they are a strong fit for this leadership position.

Requirements:

Qualifications

  • Proven experience in sales, tech support, route management, and parts ordering within the amusement or family entertainment industry.
  • Thorough understanding of the amusement industry, including arcade game operations and technology.
  • Basic working knowledge of warehouse management systems and inventory processes.
  • Strong organizational skills, with the ability to manage multiple priorities and locations.
  • Excellent communication and interpersonal skills for engaging with customers, staff, and company leadership.
  • Demonstrated ability to lead teams and drive results in a fast-paced, multi-site environment.
  • Ability to analyze data and develop actionable business insights.
  • Proficiency with common business software and industry-specific tools.
  • Willingness to travel as needed throughout the East Coast region.