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Game Operations Manager Jobs in Pennsylvania (NOW HIRING)

York Suburban School District

Game Help

York, PA · On-site

... providing operational support during home games. Position Information : Game Help positions ... Ticket Taker, Ticket Seller and Game Manager Specialized Game Help Positions : Please note these ...

Chatham

Game Managers in Training

Pittsburgh, PA · On-site

Game Managers in Training The Athletic and Fitness Center is seeking a responsible individual with an interest in athletics and event operations to assist with game day management for Chatham ...

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Showing results 21-40

All JobsGame Operations JobsGame Operations Manager JobsGame Operations Manager Jobs in Pennsylvania

Game Operations Manager information

See Pennsylvania salary details

$31.1K

$63.6K

$118.8K

How much do game operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for game operations manager in Pennsylvania is $63,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $77,700.00 per year, depending on experience, location, and employer.

What does a game operations manager do?

A Game Operations Manager oversees the planning and execution of live events and daily operations for sports teams, esports tournaments, or gaming venues. Their responsibilities include coordinating logistics, managing staff, ensuring compliance with regulations, and enhancing the fan or player experience. They work closely with other departments to ensure smooth event operations, address any issues that arise during games, and contribute to the overall success of the organization. Strong organizational and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as a game operations manager?

To thrive as a Game Operations Manager, you need strong project management abilities, analytical skills, and a background in business, computer science, or a related field. Familiarity with live operations tools, data analytics platforms, CRM systems, and experience with game engines or backend services is typically required. Exceptional communication, leadership, and problem-solving skills help manage cross-functional teams and ensure smooth game performance. These capabilities are crucial for maintaining player engagement, optimizing in-game events, and driving the overall success of live game services.

What are some common challenges faced by a game operations manager, and how can they be addressed?

Game Operations Managers often encounter challenges such as balancing player satisfaction with business objectives, managing live events or updates without disrupting gameplay, and coordinating with cross-functional teams like development, marketing, and customer support. Addressing these challenges requires strong communication skills, effective project management, and a proactive approach to problem-solving. Staying adaptable and regularly gathering player feedback also help ensure smooth operations and a positive player experience.

What is the difference between Game Operations Manager vs Game Producer?

AspectGame Operations ManagerGame Producer
Primary FocusOversees daily game operations, player experience, and event managementManages game development projects, timelines, and team coordination
Required SkillsCustomer service, event planning, operational managementProject management, creative oversight, team leadership
Work EnvironmentGaming venues, online platforms, live eventsGame studios, development teams, project planning
Common CertificationsEvent management, customer service certificationsProject management certifications (PMP), industry-specific training

The Game Operations Manager primarily focuses on managing the day-to-day operations and ensuring a smooth player experience in gaming venues or online platforms. In contrast, the Game Producer oversees the development process of games, coordinating teams and managing project timelines. Both roles require strong organizational skills but differ in their core responsibilities and work environments.

Is a game operations manager a high paying job?

Game operations managers typically earn salaries that are competitive within the gaming and entertainment industries, with pay varying based on experience, location, and company size. In general, the role offers a mid- to high-level salary, especially for those with strong leadership skills and industry knowledge, but it may not be classified as a high-paying executive position.

What are popular job titles related to Game Operations Manager jobs in Pennsylvania?

For Game Operations Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Game Operations Manager jobs in Pennsylvania look for?

The top searched job categories for Game Operations Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Game Operations Manager jobs?

Cities in Pennsylvania with the most Game Operations Manager job openings:

Game Operations Manager jobs near you
Infographic showing various Game Operations Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,609 per year, or $30.6 per hour.

Front of House Operations Manager

Topgolf

Bridgeville, PA

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

Topgolf rating

5.5

Company rating: 5.5 out of 10

Based on 280 frontline employees who took The Breakroom Quiz

43rd of 52 rated entertainment

Job description

ABOUT TOPGOLF

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food andbeverages, events, and entertainment into one experience that keeps guests coming back.

WHAT WE'RE SEEKING

Do you see operations as the foundation that makes every great guest experience possible? Are you the person who spots the processthat isslowing the team down andfixingit before it becomes a pattern?

We arelooking for a Front of House Operations Manager who combines operational precision with genuine hospitality instinct. Someone who can manage systems, workflows, and staffing while never losing sight of the fact that it all exists to serve the guest. Efficiency and experienceare notin conflict. In your hands, they reinforce each other.

If you believe great operations are what make great hospitality repeatable, this is the role for you.

THE ROLE

The Front of House Operations Manager leads both the Guest Services and Food & Beverage teams in delivering best-in-class service and hospitality across the entire front ofhouse. This is a merged leadership role responsible for two of the most guest-facing parts of the Topgolf experience.

This role is accountable for hiring, scheduling, coaching, and developing team members across both functions, and for managing all operations related to game and bay experiences, food and beverage service, guest safety, retail, and leagues. The Front of House Operations Manager also carries general venue operational responsibilities and ensures none of that ever comes at the expense of the guest experience.

As a leader of a high-energy, guest-facing venue, this rolerequires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods,special events, and high-volume seasons.

WHAT YOU WILL DO

Lead the Full Front of House

Supervise both Guest Services and Food & Beverage teams in delivering best-in-class experiences

Ensure all guestareas, bays, tee line, dining, andcommon areasare fully staffed and running efficiently

Uphold operating standards and drive guest safety and satisfaction across every touchpoint

Stay visible on the floor and engage with guests to continuously assess and elevate their experience

Build and Develop the Team

Lead hiring, scheduling, onboarding, and ongoing development for both departments

Coach and developTeam members daily and drive engagement across teams

Delegate clearly and follow up to ensure consistent execution

Build a unified team culture across Guest Services and Food & Beverage

Manage Operations Across Both Departments

Manage the game system, bay operations, guest safety, and golf and game supply inventory

Oversee food and beverage preparation and service standards, including product quality and cost management

Control department budgets and spending across both functions

Manage leagues, clinics, retail sales, and venue-wide operational activities

Drive Performance

Leverage business metrics and trends to maximize profit and revenue across both departments

Identify and act on opportunities to improve guest satisfaction scores and operational efficiency

Support opening, closing, and shift management responsibilities as needed

Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring

CORE COMPETENCIES FOR SUCCESS

CustomerFocus|Building strong customer relationships and delivering customer-centric solutions.

Holds both teams accountable for delivering outstanding guest experiences across alltouchpoints

Gathers and acts on guest satisfaction feedback on behalf of the team

Addresses gaps in service capabilities before they affect the guest experience

Creates a guest-first culture that spans both Guest Services and Food & Beverage

Drives Results|Consistentlyachieving results, even under tough circumstances.

Pushes both teams to achieve results and meet performance standards consistently

Fosters a sense of urgency in the team for reaching goals and meeting deadlines

Leverages metrics and business trends to drive profitability across both departments

Leads others to persist despite setbacks, high volume, or operational challenges

Builds EffectiveTeams|Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Builds a unified, high-performing team across Guest Services and Food & Beverage

Communicates clear goals and roles toteam members in both departments

Ensures each department has the right skills and that individual strengths are leveraged

Rewards team efforts and cultivates pride and accountability across both functions

Ensures Accountability|Holding self and others accountable to meet commitments.

Monitors departmental metrics and holdsteam members accountable for standards and results

Accepts responsibility for the performance of both teams and takes action to drive improvement

Ensures budgets, safety standards, and operational procedures are consistently followed

Designs feedback loops into daily operations across both departments

QUALIFICATIONS

5+ years of restaurant, hotel, or entertainment venue management experience, with at least2recentyearsas an Assistant General Manager or General Managerin a multi-department operation

Experience leading both food and beverage and guest-facing operations strongly preferred

High school diploma or equivalent

Excellent communication, time management, and organizational skills

Availability to work varied shifts, including evenings, weekends, and holidays

Ability to obtain required licenses and certifications for your location

Must be 21 years of age or older as required by state or local law

PHYSICAL REQUIREMENTS

Let usbereal;thisis notyour typical desk job!Here iswhatyou willneed to do to thrive in this role:

  • Ability to lift, carry, and move items up to 50 pounds on an occasional basis, including bending, stooping, and carrying

  • Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating stairs

  • Ability to perform a variety of physical tasks consistently throughout the workday in a fast-paced, high-energy venue environment

  • Ability to work in varying outdoor weather conditions for extended periods of time, including heat, cold, and inclement weather

  • Ability to communicate clearly and effectively in a venue environment that may include moderate tohigh levelsof background noise

  • Ability to remain in a stationary position for periods of time while performing desk-based tasks, including working at a computer and reviewing documents

Sounds like afit?Wecannotwait tomeet withyou!

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.


ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What Topgolf employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

TopGolf logo

About TopGolf

Sourced by ZipRecruiter

Topgolf venues connect communities of fans in meaningful ways through technology, entertainment, food and beverage, and the belief that Topgolf is a place where one can discover common ground no matter the occasion. These multi-level venues feature high-tech gaming, climate-controlled hitting bays, a chef-driven menu, hand-crafted cocktails, music, corporate and social event spaces, and more. Topgolf entertains more than 20 million Guests annually at more than 50 venues across the U.S. and internally.

Industry

Amusement, gambling, and recreation and arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

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