ZipRecruiter

Log In

1

Game Operations Manager Jobs in Connecticut (NOW HIRING)

Waterford Group Llc

Operations Manager

Milford, CT · On-site

$70 - $95/hr

Examining employee and guest satisfaction results, and developing game plans to attack need areas ... Operations Manager who combines meticulous professionalism with a friendly, welcoming, and ...

next page

Showing results 1-20

All JobsGame Operations JobsGame Operations Manager JobsGame Operations Manager Jobs in Connecticut

Game Operations Manager information

See Connecticut salary details

$29.5K

$60.4K

$112.7K

How much do game operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for game operations manager in Connecticut is $60,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What does a game operations manager do?

A Game Operations Manager oversees the planning and execution of live events and daily operations for sports teams, esports tournaments, or gaming venues. Their responsibilities include coordinating logistics, managing staff, ensuring compliance with regulations, and enhancing the fan or player experience. They work closely with other departments to ensure smooth event operations, address any issues that arise during games, and contribute to the overall success of the organization. Strong organizational and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as a game operations manager?

To thrive as a Game Operations Manager, you need strong project management abilities, analytical skills, and a background in business, computer science, or a related field. Familiarity with live operations tools, data analytics platforms, CRM systems, and experience with game engines or backend services is typically required. Exceptional communication, leadership, and problem-solving skills help manage cross-functional teams and ensure smooth game performance. These capabilities are crucial for maintaining player engagement, optimizing in-game events, and driving the overall success of live game services.

What are some common challenges faced by a game operations manager, and how can they be addressed?

Game Operations Managers often encounter challenges such as balancing player satisfaction with business objectives, managing live events or updates without disrupting gameplay, and coordinating with cross-functional teams like development, marketing, and customer support. Addressing these challenges requires strong communication skills, effective project management, and a proactive approach to problem-solving. Staying adaptable and regularly gathering player feedback also help ensure smooth operations and a positive player experience.

What is the difference between Game Operations Manager vs Game Producer?

AspectGame Operations ManagerGame Producer
Primary FocusOversees daily game operations, player experience, and event managementManages game development projects, timelines, and team coordination
Required SkillsCustomer service, event planning, operational managementProject management, creative oversight, team leadership
Work EnvironmentGaming venues, online platforms, live eventsGame studios, development teams, project planning
Common CertificationsEvent management, customer service certificationsProject management certifications (PMP), industry-specific training

The Game Operations Manager primarily focuses on managing the day-to-day operations and ensuring a smooth player experience in gaming venues or online platforms. In contrast, the Game Producer oversees the development process of games, coordinating teams and managing project timelines. Both roles require strong organizational skills but differ in their core responsibilities and work environments.

Is a game operations manager a high paying job?

Game operations managers typically earn salaries that are competitive within the gaming and entertainment industries, with pay varying based on experience, location, and company size. In general, the role offers a mid- to high-level salary, especially for those with strong leadership skills and industry knowledge, but it may not be classified as a high-paying executive position.

What are the most commonly searched types of Game Operations jobs in Connecticut?

The most popular types of Game Operations jobs in Connecticut are:

What are popular job titles related to Game Operations Manager jobs in Connecticut?

For Game Operations Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Game Operations Manager jobs in Connecticut look for?

The top searched job categories for Game Operations Manager jobs in Connecticut are:

Game Operations Manager jobs near you
Infographic showing various Game Operations Manager job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,365 per year, or $29 per hour.

Operations Manager

Waterford Group Llc

Milford, CT • On-site

$70 - $95/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Key responsibilities

  • Oversee and manage all functions within the hotel Operations departments, including Front Office, Housekeeping, Food & Beverage, and Engineering/Maintenance.

  • Monitor guest and employee satisfaction results, develop action plans to address areas needing improvement, and ensure standards and procedures are followed.

  • Review financial statements, sales, activity reports, and other performance data to measure productivity and goal achievement.

Job description

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, your strengths will be appreciated, and a place where each of us can truly be ourselves. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

The Ideal Candidate for this Position

As a hotel Operations Manager, you will be responsible for providing oversight and staff management, for all functions within the hotel Operations departments, including Front Office, Housekeeping, Food & Beverage and Engineering/Maintenance. You will strive to continually improve guest and employee satisfaction, and to maximize the financial performance of the department, while ensuring that standards and procedures are consistently being followed.

  • Creating and nurturing a work environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service
  • Examining employee and guest satisfaction results, and developing game plans to attack need areas while expanding on areas of strength
  • Publishing all guest satisfaction results in a timely fashion, including all guest satisfaction forms, comment cards. and guest letters
  • Providing excellent customer service by being readily available to and approachable for all guests
  • Addressing guest concerns in a proactive manner
  • Ensuring that all team members meet or exceed all hospitality requirements
  • Assisting in performing required annual Quality audit with GM
  • Ensuring that a viable key control program is in place
  • Reviewing financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement
  • Interviewing candidates and assisting in making hiring decisions
  • Ensuring that orientations for new team members are thorough and completed in a timely fashion
Job Requirements

We are looking for a hotel Operations Manager who combines meticulous professionalism with a friendly, welcoming, and energetic personality. It is important that you are able to effectively manage P&L and financials to ensure your location’s continued profitability. You should also display excellent verbal and written communication and interpersonal skills as well as strong customer-service and marketing abilities.

  • High school diploma or GED; Associate’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, a plus
  • 4 years experience (2 years with an Associate’s degree) in the guest services, front desk, housekeeping, or related professional area
  • Experience in implementing payroll and inventory cost controls
  • Hotel management experience is required
  • You must be able to pass a thorough background check
Benefits

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

  • On Demand Pay -Why wait for pay day – get your pay when you need it 24/7.
  • Pet Insurance -We cover the whole family, and all associates are eligible for discounted pet insurance.
  • 401k Plan -Nobody wants to work forever, start planning for your future now.
  • Hotel Discounts -It’s one of the biggest industry perks.
  • Shoes for Crews -All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V

Source: Waterford Hotel Group

#J-18808-Ljbffr

Apply