ZipRecruiter

Log In

1

Game Operations Manager Jobs in Connecticut (NOW HIRING)

Ryder

Operations Manager Trainee

Hartford, CT · On-site

This is an essentialindustryandwe'vebeen in the game since 1933! Bachelor's Degree Required Would ... The Operations Management Trainee (OMT) is an 18 month structured and comprehensive training ...

next page

Showing results 1-20

All JobsGame Operations JobsGame Operations Manager JobsGame Operations Manager Jobs in Connecticut

Game Operations Manager information

See Connecticut salary details

$29.5K

$60.4K

$112.7K

How much do game operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for game operations manager in Connecticut is $60,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

Is game operations manager a high paying job?

The salary for a game operations manager varies depending on the industry, location, and experience, but it is generally considered a mid- to high-level management position with competitive compensation. Factors such as leadership skills, industry knowledge, and certifications can influence earning potential.

What is a game operations manager?

A game operations manager oversees the daily functions of a gaming or esports event, ensuring smooth gameplay, managing staff, and coordinating logistics. They often work with technical teams, handle scheduling, and ensure compliance with regulations to deliver a seamless experience for players and spectators.

What is the difference between Game Operations Manager vs Game Producer?

AspectGame Operations ManagerGame Producer
Primary FocusOversees daily game operations, player experience, and event managementManages game development projects, timelines, and team coordination
Required SkillsCustomer service, event planning, operational managementProject management, creative oversight, team leadership
Work EnvironmentGaming venues, online platforms, live eventsGame studios, development teams, project planning
Common CertificationsEvent management, customer service certificationsProject management certifications (PMP), industry-specific training

The Game Operations Manager primarily focuses on managing the day-to-day operations and ensuring a smooth player experience in gaming venues or online platforms. In contrast, the Game Producer oversees the development process of games, coordinating teams and managing project timelines. Both roles require strong organizational skills but differ in their core responsibilities and work environments.

What are some common challenges faced by a game operations manager, and how can they be addressed?

Game Operations Managers often encounter challenges such as balancing player satisfaction with business objectives, managing live events or updates without disrupting gameplay, and coordinating with cross-functional teams like development, marketing, and customer support. Addressing these challenges requires strong communication skills, effective project management, and a proactive approach to problem-solving. Staying adaptable and regularly gathering player feedback also help ensure smooth operations and a positive player experience.

What are the key skills and qualifications needed to thrive as a game operations manager?

To thrive as a Game Operations Manager, you need strong project management abilities, analytical skills, and a background in business, computer science, or a related field. Familiarity with live operations tools, data analytics platforms, CRM systems, and experience with game engines or backend services is typically required. Exceptional communication, leadership, and problem-solving skills help manage cross-functional teams and ensure smooth game performance. These capabilities are crucial for maintaining player engagement, optimizing in-game events, and driving the overall success of live game services.

What does a game operations manager do?

A Game Operations Manager oversees the planning and execution of live events and daily operations for sports teams, esports tournaments, or gaming venues. Their responsibilities include coordinating logistics, managing staff, ensuring compliance with regulations, and enhancing the fan or player experience. They work closely with other departments to ensure smooth event operations, address any issues that arise during games, and contribute to the overall success of the organization. Strong organizational and communication skills are essential in this role.

Is a game operations manager a high paying job?

A game operations manager typically earns a competitive salary that varies based on experience, location, and the size of the organization. The role often requires skills in project management, coordination, and familiarity with gaming or entertainment environments, which can influence compensation levels.
What are the most commonly searched types of Game Operations jobs in Connecticut? The most popular types of Game Operations jobs in Connecticut are:
What are popular job titles related to Game Operations Manager jobs in Connecticut? For Game Operations Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Game Operations Manager jobs in Connecticut look for? The top searched job categories for Game Operations Manager jobs in Connecticut are:
Game Operations Manager jobs near you
Infographic showing various Game Operations Manager job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,365 per year, or $29 per hour.

Operations Manager - Entertainment & Restaurant

Level99 Entertainment

Hartford, CT • On-site

$55K - $69K/yr

Full-time

Posted 23 days ago

Job description

WHO WE ARE
Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1-4 minutes and is built for 2-6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.
Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.
Level99 West Hartford, CT - coming soon!
OVERVIEW
The Level99 team is seeking a Venue Operations Manager who will play an integral part in the Level99 management team. This is an inspirational leader that offers support to both our team members and our guests. The Venue Operations Manager is passionate and knowledgeable when communicating our vision to create meaningful experiences and hospitality for our guests. This role works closely with multiple key departments within the operation, including the Food & Beverage, Merchandise, and Entertainment departments for the smooth functioning of the overall guest experience. The primary responsibilities of this position will align with one of those departments and rotate over time, cultivating a well-rounded overall operations manager.
This person will lead by example and understand the importance of management vs. leadership. Our Venue Operations Manager will work in the trenches, side by side with the entertainment and F&B teams to drive overall venue quality, standards and performance.
CORE RESPONSIBILITIES
  • Responsible for inventory, smallwares, ordering of products, training and management of the assigned specific area of responsibility (Bar, Entertainment People, Entertainment Systems, Merchandise, etc).
  • Responsible for scheduling departmental team members appropriately, ensuring the venue is optimally staffed with individuals that embody Level99's cultural values by continuously training and developing our team
  • Managing hiring efforts administratively and in-person; including job posting maintenance, recruiting budgets, interviewing, hiring, and onboarding
  • Allows empowerment amongst the staff to help develop each other based on individual strengths
  • Supports the Venue Director of Operations and the Assistant Venue Director of Operations in the growth & development of the Operations leadership team including all hourly supervisors
  • Work with the F&B, Entertainment, and Learning and Development teams to implement and maintain service team training programs and support the other managers in their efforts to do the same
  • Thorough knowledge of food and beverage menus, challenge rooms, company vision and values, and merchandise
  • Supports all venue-level change management activities, ensuring effective and accurate communication of new product, service and operational information and skillfully guiding the team to optimal performance
  • Leads team members through effective and efficient operational execution, including shift tasks and routines as well as proper facilities upkeep
  • Ensures continuous compliance with all relevant federal/state laws, insurance requirements, Landlord regulations, and company policies
  • Ensures labor and controllable costs stay consistently within guidelines set by the company
  • Daily cash management, reconciliation, and audits
  • Ordering paper products and inventory
  • Other responsibilities, as assigned

AREAS OF RESPONSIBILITY
FOOD & BEVERAGE / BAR
  • Hires, trains and schedules new service team members for bar, server/cashier and FOH support
  • Works with the Support Center F&B team to ensure product compliance, ordering, inventory and quality
  • Sets par levels required to service guest needs and works with DO/ADO on ensuring product and forecasts are aligned
  • Listens to guest and staff needs and expectations by being approachable and positive, with an energetic attitude
  • Quick to react in a way that is suitable for a particular situation including displaying skill in leading and navigating hard conversations with grace, maturity, and decisiveness
  • Takes initiative, seeing what needs to be done, and being proactive to keep things always moving forward
  • Point of contact for Toast POS system with Ops Services Team/Consultants
  • Ensures guest safety within the venue, inclusive of entertainment safety, continuously monitoring and addressing any foreseeable risks to guest's health and welfare, as well as food safety, ensuring adherence to all food safe processes and standards

ENTERTAINMENT SYSTEMS & MERCHANDISE
  • Owns daily operational readiness for Entertainment, including open, mid, and close execution, ensuring all spaces are safe, clean, and guest-ready.
  • Upholds POISED standards across Entertainment, driving service execution quality, cleanliness, show standards, and overall experience flow.
  • Leads safety, emergency readiness, and incident response within Entertainment, proactively identifying risks and ensuring Team preparedness.
  • Manages experience flow, congestion, and capacity in real time, ensuring volume does not exceed safe or operational limits.
  • Oversees operational-level service recovery, partnering with Guest Experience to respond to real-time feedback and resolve issues on the floor.
  • Maintains accessibility standards within Entertainment, owning documentation, training, guest accommodations, and coordination with the Support Center.
  • Ensures compliance with merchandise ordering, inventory, planograms and offerings according to the Support Center Merchandise Manager and Supply Chain Manager.
  • Maintains staffing levels appropriate to business needs and works with ADO to hire, train and schedule team members
  • Helps with loss-prevention tactics and procedures to ensure safety of products and people
  • Maintains local inventory and offering POS systems

ENTERTAINMENT PEOPLE
  • Hires, trains, schedules, and develops Entertainment Team Members, ensuring proper coverage, labor efficiency, and alignment with forecasted demand.
  • Leads coaching, performance reviews, and skills certification, holding Teams accountable to operational, safety, and Guest experience standards.
  • Manages disciplinary documentation and corrective action processes with consistency, fairness, and professionalism.
  • Partners on interview coordination, recruiting workflows, onboarding experience, and succession planning to build a strong Entertainment Team.
  • Listens to Team and Guest needs by being approachable, positive, and engaged on the floor, fostering a strong culture of ownership and accountability.
  • Takes initiative by identifying development gaps, engagement opportunities, and operational friction, proactively driving continuous improvement.

MUST-HAVE SKILLS
  • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required
  • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
  • Able to grasp, reach overhead, push, lift and carry up to 50 pounds
  • Able to work with all management teams to ensure optimal communication
  • Ability to work well under pressure in a fast paced, ever changing work environment
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • High integrity and professionalism
  • High School education or equivalent
  • Understands, utilizes and embraces new technology and its implementation into our operation
  • A positive, joyful, upbeat and energetic attitude - leading by example
  • Ability to train on-site in Greater Boston or Tysons Corner, VA

OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE
  • Minimum 2 years' experience working as an Entertainment Venue, Restaurant or Bar Manager or equivalent in a high-volume entertainment and/or food & beverage business
  • Relevant Education: B.S. in Hospitality Management, or other related degree
  • ServSafe, Allergen and ChokeSaver Certifications

While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new!
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU...
  • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
  • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
  • Are just a little bit obsessive about getting the details right the first time
  • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"

Level99 is an E-Verify employer.

Apply