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Game Operations Associate Jobs (NOW HIRING)

DraftKings

Customer Operations Associate

Newburgh, NY · On-site

$17/hr

The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment ... As a regulated gaming company, you may be required to obtain a gaming license issued by the ...

Redemption Plus

Technical Operations Associate

Leawood, KS · On-site

... their game room profitability while delivering joy and excitement to families nationwide. At the ... Technical Operations Associate is a key member of our IT team, supporting the data systems and ...

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LA28 (Web)

Associate, Fleet Operations

Los Angeles, CA · On-site

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and ... Associate, Fleet Operations The Associate, Fleet Operations supports the planning, coordination ...

Redemption Plus

Technical Operations Associate

Taunton, MA · On-site

... their game room profitability while delivering joy and excitement to families nationwide. At the ... Technical Operations Associate is a key member of our IT team, supporting the data systems and ...

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Game Operations Associate information

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$11

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$53

How much do game operations associate jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for game operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What does a Game Operations Associate do?

A Game Operations Associate is responsible for ensuring that sporting events or live games run smoothly and efficiently. Their duties often include coordinating event logistics, assisting with game-day setup and breakdown, managing equipment, and supporting teams and officials. They may also help with crowd control, ticketing, and addressing guest inquiries. This role is vital for creating a safe, organized, and enjoyable experience for both participants and spectators.

What are some typical challenges a Game Operations Associate might face during live events?

Game Operations Associates often encounter challenges such as coordinating rapid responses to technical issues, communicating effectively with multiple teams under tight deadlines, and ensuring a seamless player and spectator experience. During live events, quick problem-solving skills are essential when unexpected glitches or schedule changes arise. Staying organized and remaining calm under pressure are key to successfully managing these situations and maintaining smooth event operations.

What is the difference between Game Operations Associate vs Game Tester?

AspectGame Operations AssociateGame Tester
Required CredentialsHigh school diploma or equivalent; some roles prefer related experienceHigh school diploma; often a passion for gaming, some roles may require basic technical knowledge
Work EnvironmentOffice setting, sometimes on-site at gaming events or studiosTesting labs, gaming environments, or remote setups
Industry UsageCommon in gaming companies for managing game launches and live operationsPrimarily in quality assurance, testing game functionality and bugs
Search & Comparison IntentUnderstanding roles in game management and live supportFocusing on game testing, quality assurance, and bug identification

The main difference is that a Game Operations Associate manages live game services, player support, and event coordination, while a Game Tester focuses on identifying bugs and testing game functionality during development. Both roles are essential in the gaming industry but serve different stages of the game lifecycle.

What are the key skills and qualifications needed to thrive as a Game Operations Associate, and why are they important?

To thrive as a Game Operations Associate, you typically need strong analytical skills, attention to detail, and a background in business, gaming, or a related field. Familiarity with data analytics tools, content management systems, and bug tracking platforms is often required. Excellent communication, teamwork, and problem-solving abilities help you collaborate effectively and address in-game issues quickly. These skills are crucial for ensuring smooth game functionality, player satisfaction, and the ongoing success of live game operations.
More about Game Operations Associate jobs
What cities are hiring for Game Operations Associate jobs? Cities with the most Game Operations Associate job openings:
What are the most commonly searched types of Game Operations jobs? The most popular types of Game Operations jobs are:
What states have the most Game Operations Associate jobs? States with the most job openings for Game Operations Associate jobs include:
What job categories do people searching Game Operations Associate jobs look for? The top searched job categories for Game Operations Associate jobs are:
Game Operations Associate jobs near you
Infographic showing various Game Operations Associate job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.
Operations Associate, Jackpocket (Part Time)

Operations Associate, Jackpocket (Part Time)

DraftKings

Manchester, NH • On-site

Part-time

Posted 23 days ago

DraftKings rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

3rd of 15 rated gambling companies

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.

What you'll do as an Operations Associate

  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.

  • Keep our systems updated with real-time customer order statuses and tracking information.

  • Streamline and organize workflows to meet daily objectives and hit deadlines.

  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.

  • Step in to support various operational projects as they arise, contributing to the team's overall success.

What you'll bring

  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

  • Exceptional customer service, communication, and time management skills.

  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

Join Our Team

We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

The US hourly rate for this part-time position is 16.00 USD, plus benefits as applicable. The compensation information displayed on each job posting reflects the compensation for new hires for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary rate and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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