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Game Day Operations Jobs in Boston, MA (NOW HIRING)

THE KRAFT GROUP

Match Day and Event Staff

Foxboro, MA · On-site

$15 - $20/hr

SUMMARY This role will assist in the club's overall game day operations and customer service. The incumbent will work closely with the Hospitality & Administration Manager along with various team ...

KRAFT SOCCER LLC

Match Day and Event Staff

Foxboro, MA · On-site

$15 - $20/hr

SUMMARY This role will assist in the club's overall game day operations and customer service. The incumbent will work closely with the Hospitality & Administration Manager along with various team ...

The Escape Game

Game Guide

Dedham, MA · On-site

$15.50/hr

... day ! Game Guides at The Escape Game will lead guests through our escape rooms - thrilling ... outro ● Ensuring operational excellence on shift by: ○ Ensuring game components function ...

Bentley University

Equipment Manager

Waltham, MA · On-site

Prepare and manage all game-day and practice equipment needs, ensuring facilities, benches, locker rooms, and support areas are properly equipped and operational. * Maintain and sharpen skates while ...

Bentley University

Equipment Manager

Waltham, MA

Prepare and manage all game-day and practice equipment needs, ensuring facilities, benches, locker rooms, and support areas are properly equipped and operational. * Maintain and sharpen skates while ...

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Game Day Operations information

See Boston, MA salary details

$10

$26

$53

How much do game day operations jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for game day operations in Boston, MA is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $30.05 per hour, depending on experience, location, and employer.

What is game day operations?

Game Day Operations refers to the team responsible for planning, organizing, and executing all logistical aspects of a sporting event on game day. This includes managing the venue, coordinating with teams and officials, overseeing ticketing, security, crowd control, and ensuring that everything runs smoothly for fans, staff, and participants. Their work is crucial to delivering a safe, enjoyable, and seamless experience at sporting events. Game Day Operations staff often work long hours before, during, and after events to handle setup and breakdown tasks.

What skills and qualifications are needed for game day operations?

To excel in Game Day Operations, strong organizational skills, attention to detail, and a background in sports management or event coordination are essential. Familiarity with event management software, scheduling tools, and safety protocols is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help individuals stand out in this role. These skills ensure smooth event execution, enhance fan experience, and maintain safety and efficiency during live sporting events.

What challenges are faced in game day operations, and how can they be managed?

Game Day Operations professionals often encounter challenges such as last-minute changes, time-sensitive problem solving, and coordinating with multiple departments (security, vendors, and event staff) to ensure a seamless event. Managing these challenges requires strong organizational skills, adaptability, and clear communication. Successful professionals stay proactive by preparing contingency plans and maintaining open lines of communication with all stakeholders, which helps them quickly address issues as they arise and maintain a positive experience for attendees.

What is the difference between Game Day Operations vs Event Staff?

AspectGame Day OperationsEvent Staff
CredentialsBasic customer service, event management experienceCustomer service, crowd control
Work EnvironmentStadiums, arenas during gamesVarious event venues, concerts, sports events
Industry UsageSports teams, leagues, stadiumsEvent organizers, entertainment venues
Common Search IntentRoles related to game day operations, logisticsEvent staffing, crowd management roles

Game Day Operations and Event Staff both work in event environments like stadiums and venues, but Game Day Operations focus on managing the overall game day logistics, coordination, and operations. In contrast, Event Staff typically handle crowd control, customer service, and on-site assistance during various events. While overlapping in some skills, Game Day Operations roles are more involved in planning and overseeing the event, whereas Event Staff are more frontline personnel ensuring smooth event execution.

What do game day operations do?

Game day operations staff are responsible for coordinating and managing activities during sporting events or large gatherings, including setting up venues, ensuring safety protocols, managing crowd control, and supporting event logistics. They work closely with security, concessions, and event staff to ensure a smooth and safe experience for attendees. Strong organizational skills and knowledge of event procedures are essential for this role.

What are popular job titles related to Game Day Operations jobs in Boston, MA?

For Game Day Operations jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Game Day Operations jobs in Boston, MA look for?

The top searched job categories for Game Day Operations jobs in Boston, MA are:

What cities near Boston, MA are hiring for Game Day Operations jobs?

Cities near Boston, MA with the most Game Day Operations job openings:

Game Day Operations jobs near you
Infographic showing various Game Day Operations job openings in Boston, MA as of August 2026, with employment types broken down into 52% Full Time, 37% Part Time, and 11% Temporary. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $54,580 per year, or $26.2 per hour.

Match Day and Event Staff

THE KRAFT GROUP

Foxboro, MA • On-site

$15 - $20/hr

Part-time

Re-posted 5 days ago

Job description

SUMMARY
This role will assist in the club's overall game day operations and customer service. The incumbent will work closely with the Hospitality & Administration Manager along with various team staff in their daily game day activities. This position entails a great deal of organization and attention to detail while providing first-hand experience of the game day operations of a professional sports team.
DUTIES AND RESPONSIBILITIES
  1. Assist in the preparation of game days and special events.
  2. Help with the coordination of pre-game, in-game and postgame guest experiences.
  3. Assist with pre-game and in-game youth soccer and hospitality events.
  4. Deliver first-class customer service to all guests at the stadium.
  5. Work on special projects and assignments as business dictates.

SUPERVISORY RESPONSIBILITIES
  • This position has no supervisory responsibilities.

SKILLS AND QUALIFICATIONS
  • HS Diploma or equivalent
  • 0-2 years of working experience
  • Must be available on a part-time basis, committing to a minimum of 75% of games throughout the regular season
  • Must be well organized and able to coordinate multiple projects simultaneously
  • Must be self-motivated, detail-oriented and have a sense of accountability
  • Knowledge and passion of the sport of soccer is preferred
  • The successful candidate would be outgoing, dependable, trustworthy and possess strong interpersonal skills
  • Additional relevant education, training or experience is a bonus
  • Must be 18 years or age or older

PHYSICAL DEMANDS
  • While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel.
  • The employee frequently is required to talk or hear.
  • The employee is occasionally required to reach with hands and arms.
  • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
  • The noise level in the work environment is usually moderate.
  • Normal office environment.

CERTIFICATES, LICENSES, REGISTRATIONS
  • SafeSport

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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